We were really looking forward to our stay at Nishiyama Ryokan, but unfortunately it didn’t live up to expectations.
Having stayed at other Ryokans in Japan, this one didn’t feel as authentic. It felt more like a hotel than a Ryokan.
LOCATION: The location is perfect. Far enough that you’re out of the noise and in a nice residential area, but close enough that within a 5 minute walk you’re in the centre of the city.
The neighbourhood is lovely for walking around and exploring. There are some excellent restaurants nearby.
TYPE OF ROOM: We had a 10 tatami mat room, which for 2 was a good size.
At 22,000 yen per night during the week, and 26,000 yen per night on a weekend (with no meal plan) the price was expensive given the age and quality of the room.
Our room was spacious, however it lacked character and felt very ‘lived in’.
CLOSET SPACE: The room had a good sized closet, and there was sufficient space for our bags and cases.
CLEANLINESS: The room was clean, but it could do with some new furnishings and freshening up.
TV/Wi-Fi: There was a TV in the room with Japanese channels.
Wi-Fi was available in the reception and foyer area, but there wasn’t any Wi-Fi in the rooms.
BATHROOM/SHOWER: The bathroom was small (which we already knew before booking) however the age of the bathroom was disappointing. It could do with a facelift.
The water pressure in the shower was excellent.
There is a laundry on the rooftop free for guests to use, which was a nice touch.
SERVICE: We found the service at Nishiyama Ryokan to be professional but not personable.
There were regular activities in the foyer such as Tea Ceremonies and music, which were lovely.
OVERALL: Nishiyama Ryokan isn’t a bad choice, but we wouldn’t choose it again as we feel for the price there are better options in Kyoto.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thank you for staying at NISHIYAMA RYOKAN.
Report response as inappropriate
and we are very sorry for your incomfortavel.
NISHIYAMA RYOKAN is not traditional ryokan,is like hotel style.(5storyies building)
and our guests room bath is very small because our room have no space for private big bath.
because japanese guests use big pablic bath normally(for free price).
but we are very sorry for you.we will think and solve about this problems.
we will change our guests room bath in the future.
next time see you
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.