Great central location across from the Kyoto Imperial Palace, and only a couple minutes walk to the subway and bus stop, which is crucial for getting around Kyoto. As others have mentioned, the staff was wonderful - very friendly and helpful. My husband and I had a twin room with a sofa. We found the room to be very comfortable. The beds are a bit firm, but I feel that's fairly standard for hotels in Japan. The bathroom was fine - it wasn't anything fancy and it was small, but it did the job. There was a small mini-fridge in the room that could be plugged in and used.
We decided last minute to take the train to Kyoto one of last weekends to see the fall colors, so we knew our hotel options would be limited. We lucked out by getting room at the Palace Side Hotel. I think even with more option we'd stay here again. It's a great value for the money, and a great place to rest and relax in between seeing all the sights Kyoto has to offer.