We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fine, but you can probably do better” 3 of 5 stars
Review of Palace Side Hotel

Save Saved
You added Palace Side Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Palace Side Hotel
3.0 of 5 Hotel   |   380 Oukakuencho, Kamigyo-ku, Kyoto, Kyoto Prefecture 602-8011, Japan (Kawaramachi / Karasuma / Shijo Omiya)   |  
Hotel amenities
Ranked #25 of 141 hotels in Kyoto
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Fine, but you can probably do better”
3 of 5 stars Reviewed October 31, 2012

Nice modern reception area, with free wifi. Shame the rooms hadn’t been maintained to the same standard: ours was distinctly outdated, and a more than a little tired, in terms of both decor and furnishings.

The location was okay - not far from the subway. We walked to the centre quite happily in the evenings, but it’s not close, and we’re probably more inclined to walk than the average hotel guest. That it’s next to the Imperial Palace isn’t really much use for anything - most of the sights are on the other side of the city.

It was the best option we could find on a public holiday weekend, and there’s probably a reason that it was available. It was fine, but I’m sure in other circumstances you could do better.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

199 people have reviewed this hotel

Traveler rating
    70
    93
    29
    6
    1
See reviews for
33
69
31
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Houston, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 1, 2012

What a wonderful hotel. Have stayed there on two trips and loved it. Once a daughter was with me and she sleeps in so I strolled all over the palace gardens across the street. The pictures I took were spectacular. The dining area is nice, the lighted sitting area outside, beautiful. Once there was music in the entryway where a piano sits. The staff is helpful and always there. Top notch!

Room Tip: Can take a bus or taxi to the shopping area of Kyoto but this hotel was convenient to one Kyoto stat...
See more room tips
  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fribourg, Switzerland
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 7, 2012

Same principe as the Garden Palace Hotel, which is next door, but a bit cheaper.
Very clean also, perfect location and possibility to rent bike for the day.
We didn't try the breakfast though, but the buffet seemed quite all right!
I would totally recommend it!

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 8, 2012

If you don't mind a small (make that VERY small) room with almost spartan furnishings, this is a wonderful hotel. The lobby area is spacious and comfortable for gatherings of groups before touring, and the hotel restaurant has a tasty, basic breakfast buffet which makes a good start to a day of touring in Kyoto. Sound proofing between the rooms is minimal and the bathroom in your room is a typical Japanese airport hotel bathroom -- a stand-alone, step-into piece containing the toilet sink and shower. It's a little unusual for western tastes, but it is functional. The price is so reasonable it might be worth an upgrade to a larger room. There is a laundry onsite and a basic shared kitchen space. With such great food available in all the department stores, I made use of the kitchen a couple of times. It is also a nice place to sit and eat with friends. Wireless is available and free on the first two floors only so I had to carry my Ipad to the lobby to use it. There are two computers in the lobby for guest-use if you don't have your own.

This is not the luxury choice but it has a very nice location across from the park and within walking distance of the subway and shops. Not a lot of restaurants close by but there are a few and cabs are easy.

Big plus is the English-speaking staff at the front desk. They are very very helpful and friendly (as is everyone in Kyoto). I sent a box of gifts ahead of my arrival and they emailed me to say they were received, they arranged taxis and they forwarded my luggage to my hotel in Tokyo for me so I didn't have to lug them on the Shinkansen (bullet train). Perfect.

It's a nice quiet location except for the hospital/police station (?) a couple of blocks away. Even with the windows closed I woke up to the sirens a few times.

Room Tip: Upgrade to a larger room if you can.
See more room tips
  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kochi, Japan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 28, 2012

I stayed in this hotel with friend for two nights. It's a completely non-smoking hotel which I liked very much (there's a small smoking corner on the 2nd floor in the common library-kitchen area). The price of the rooms is good and the staff nice and helpful.
Location: conveniently located for sightseeing while using subway (approx. 5mins from Marutamachi station). If to use busses (as we did) be prepared to walk a bit as the street where hotel is situated has no citybus traffic and closest bus stops (especially if to come from Kyoto Station) are several blocks away.
Room: nice, clean and spacious (latter by Japanese standards). We had twin bed room and there was also a sitting corner with sofa and coffeetable. Beds were confortable. Room was equipped with LAN and although WiFi was supposed to be available only in the hotel lobby we managed to connect to it also from our room (3rd floor).
Bathroom: really tiny. The only negative thing of this whole stay was the ventilation system in the bathroom which seemed like an almost completely uncovered hole in the ceiling above bathtub and looked horrible to me - I expected who knows what bugs to crawl out of there at any moment. Luckily the latter was just my imagination running wild (my friend didn't even mention of something being off with the sight of this vent.hole), and because of that I decided to rate the hotel based on everything else and not take into account that ventilationhole.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 13, 2012

For the price you pay for rooms here, this is one of the nicer hotels you can get in Kyoto (and also vs. Tokyo!). The rooms are positively huge compared to what you get elsewhere, the beds are comfortable, I had a sofa and seating area, and there is a good-sized desk where you can connect for free via LAN. The room and bathroom were also clean and comfortable, even if the hotel is showing its age slightly.
The staff were very helpful. You can rent bicycles from reception, which is a great way to get around (though beware cycle parking at individual temples/ sights isn't great, you'll need to get to the area you're going to and then walk, especially in the Higashimaya area). There is also free wi-fi in the lobby.
Although the hotel's location is reasonable, there are more convenient areas to stay in for the vast majority of Kyoto's main sights. It is 5 minutes to the metro station, but this doesn't go anywhere especially useful other than Kyoto train station. You are across from the Palace park, but this is certainly not one of Kyoto's premier sights. The best options from here are the buses (fairly easy to work out and go to the main areas) or bicycle. A friend stayed in downtown and was much better placed to get to and from the sights quickly. Having said that, you pay for such a location in room size and cost, so overall this was a reasonable compromise.

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frydek-Mistek, Czech Republic
Top Contributor
53 reviews 53 reviews
32 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 12, 2012

I stayed in this hotel for four nights during my stay in Kyoto. In this hotel you can find the good standard of room quality and service.

Positive
- Very good location to explore Kyoto, just five minutes from subway station (Marutamachi station, 2nd exit, two minutes from bus station, next to Imperial Palace Park
- Very friendly and helpful english speaking staff
- Large rooms for Japanese standard
- Possibility of making tea and coffee (nescafe)
- Two english TV channels (BBC, CNN)
- Clean rooms, quite comfortable bad
- Shampoo, conditioner and body bath liquid soap
- Good price for Kyoto area and the time of my visit (Sakura blossoming) - 91 USD / night

Negative
- old looking (but still OK, do not worry)
- Western breakfast only for 1.100 JPY (I prefer local food on my trips...)
- "Westernized" area, full of Americans and Europeans (but you can prefer it)
- Small bathroom (but it is standard in Japan)

The palace side hotel is not the best hotel I have visited in Japan but I can recommended it and you can feel comfortable, it is good three star hotel (sea room pictures) and I'd like to return.
Regarding Kyoto area - must visit, it is so nice area, with many temples, shrines, old streets. Highly recommended. Kyoto is great but do not stay there only, visit Nara too, 50 minutes by train.

Room Tip: To visit Kyoto in peak season book your hotel early, Kyoto is very famous city and this hotel is pop...
See more room tips
  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Palace Side Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palace Side Hotel

Address: 380 Oukakuencho, Kamigyo-ku, Kyoto, Kyoto Prefecture 602-8011, Japan
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Kawaramachi / Karasuma / Shijo Omiya
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#10 Best Value Hotel in Kyoto
#22 Romantic Hotel in Kyoto
#22 Business Hotel in Kyoto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palace Side Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Tingo, Travelocity, BookingOdigeoWL, Rakuten, Hotels.com, Venere and Otel so you can book your Palace Side Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palace Side Kyoto
Hotel Palace Side

Owners: What's your side of the story?

If you own or manage Palace Side Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.