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“Small basic rooms but lovely location” 4 of 5 stars
Review of Palace Side Hotel

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Palace Side Hotel
3.0 of 5 Hotel   |   380 Oukakuencho, Kamigyo-ku, Kyoto 602-8011, Kyoto Prefecture (Kawaramachi / Karasuma / Shijo Omiya)   |  
Hotel amenities
Ranked #72 of 333 Hotels / Ryokan in Kyoto
4.0 of 5 stars 221 Reviews
Florida
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Small basic rooms but lovely location”
4 of 5 stars Reviewed June 8, 2012

If you don't mind a small (make that VERY small) room with almost spartan furnishings, this is a wonderful hotel. The lobby area is spacious and comfortable for gatherings of groups before touring, and the hotel restaurant has a tasty, basic breakfast buffet which makes a good start to a day of touring in Kyoto. Sound proofing between the rooms is minimal and the bathroom in your room is a typical Japanese airport hotel bathroom -- a stand-alone, step-into piece containing the toilet sink and shower. It's a little unusual for western tastes, but it is functional. The price is so reasonable it might be worth an upgrade to a larger room. There is a laundry onsite and a basic shared kitchen space. With such great food available in all the department stores, I made use of the kitchen a couple of times. It is also a nice place to sit and eat with friends. Wireless is available and free on the first two floors only so I had to carry my Ipad to the lobby to use it. There are two computers in the lobby for guest-use if you don't have your own.

This is not the luxury choice but it has a very nice location across from the park and within walking distance of the subway and shops. Not a lot of restaurants close by but there are a few and cabs are easy.

Big plus is the English-speaking staff at the front desk. They are very very helpful and friendly (as is everyone in Kyoto). I sent a box of gifts ahead of my arrival and they emailed me to say they were received, they arranged taxis and they forwarded my luggage to my hotel in Tokyo for me so I didn't have to lug them on the Shinkansen (bullet train). Perfect.

It's a nice quiet location except for the hospital/police station (?) a couple of blocks away. Even with the windows closed I woke up to the sirens a few times.

Room Tip: Upgrade to a larger room if you can.
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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221 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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Kochi, Japan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 28, 2012

I stayed in this hotel with friend for two nights. It's a completely non-smoking hotel which I liked very much (there's a small smoking corner on the 2nd floor in the common library-kitchen area). The price of the rooms is good and the staff nice and helpful.
Location: conveniently located for sightseeing while using subway (approx. 5mins from Marutamachi station). If to use busses (as we did) be prepared to walk a bit as the street where hotel is situated has no citybus traffic and closest bus stops (especially if to come from Kyoto Station) are several blocks away.
Room: nice, clean and spacious (latter by Japanese standards). We had twin bed room and there was also a sitting corner with sofa and coffeetable. Beds were confortable. Room was equipped with LAN and although WiFi was supposed to be available only in the hotel lobby we managed to connect to it also from our room (3rd floor).
Bathroom: really tiny. The only negative thing of this whole stay was the ventilation system in the bathroom which seemed like an almost completely uncovered hole in the ceiling above bathtub and looked horrible to me - I expected who knows what bugs to crawl out of there at any moment. Luckily the latter was just my imagination running wild (my friend didn't even mention of something being off with the sight of this vent.hole), and because of that I decided to rate the hotel based on everything else and not take into account that ventilationhole.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, UK
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 13, 2012

For the price you pay for rooms here, this is one of the nicer hotels you can get in Kyoto (and also vs. Tokyo!). The rooms are positively huge compared to what you get elsewhere, the beds are comfortable, I had a sofa and seating area, and there is a good-sized desk where you can connect for free via LAN. The room and bathroom were also clean and comfortable, even if the hotel is showing its age slightly.
The staff were very helpful. You can rent bicycles from reception, which is a great way to get around (though beware cycle parking at individual temples/ sights isn't great, you'll need to get to the area you're going to and then walk, especially in the Higashimaya area). There is also free wi-fi in the lobby.
Although the hotel's location is reasonable, there are more convenient areas to stay in for the vast majority of Kyoto's main sights. It is 5 minutes to the metro station, but this doesn't go anywhere especially useful other than Kyoto train station. You are across from the Palace park, but this is certainly not one of Kyoto's premier sights. The best options from here are the buses (fairly easy to work out and go to the main areas) or bicycle. A friend stayed in downtown and was much better placed to get to and from the sights quickly. Having said that, you pay for such a location in room size and cost, so overall this was a reasonable compromise.

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Frydek-Mistek, Czech Republic
Top Contributor
75 reviews 75 reviews
45 hotel reviews
Reviews in 46 cities Reviews in 46 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 12, 2012

I stayed in this hotel for four nights during my stay in Kyoto. In this hotel you can find the good standard of room quality and service.

Positive
- Very good location to explore Kyoto, just five minutes from subway station (Marutamachi station, 2nd exit, two minutes from bus station, next to Imperial Palace Park
- Very friendly and helpful english speaking staff
- Large rooms for Japanese standard
- Possibility of making tea and coffee (nescafe)
- Two english TV channels (BBC, CNN)
- Clean rooms, quite comfortable bad
- Shampoo, conditioner and body bath liquid soap
- Good price for Kyoto area and the time of my visit (Sakura blossoming) - 91 USD / night

Negative
- old looking (but still OK, do not worry)
- Western breakfast only for 1.100 JPY (I prefer local food on my trips...)
- "Westernized" area, full of Americans and Europeans (but you can prefer it)
- Small bathroom (but it is standard in Japan)

The palace side hotel is not the best hotel I have visited in Japan but I can recommended it and you can feel comfortable, it is good three star hotel (sea room pictures) and I'd like to return.
Regarding Kyoto area - must visit, it is so nice area, with many temples, shrines, old streets. Highly recommended. Kyoto is great but do not stay there only, visit Nara too, 50 minutes by train.

Room Tip: To visit Kyoto in peak season book your hotel early, Kyoto is very famous city and this hotel is pop...
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  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 27, 2012

We stayed here for 2 nights to explore Kyoto. The hotel was in a nice location, right in front of a massive park, and a 2 minute walk to the subway. The rooms were a good size, and the staff were lovely.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, TURKEY
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 19, 2012

The rooms are large for Japanese standards. The hotel is kind of old looking but clean and comfortable. Free internet is a plus. The staff are so nice and helpful. Easy and pleasant walk to the nearest bus stop. Right across from the hotel is the Imperial palace. You need a special permission in advance to visit the palace. Kyoto is a beatiful city full of history. It has the nicest temples and gardens all within short bus-ride distance.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 12, 2012

Palace Side Hotel is very basic, but okay, eventhough the hotel needs an updating (new carpets, painting etc.) The rooms are simple and clean, but you will find what you need incl. good beds, possibility of making tea and very claustrofofic small bath rooms. The staff is very forthcoming and helpful. You can rent good bicycles at the hotel (bicycling around Kyoto is highly recommendable), there is free internet access from the two pc's in the lobby, you can have an okay breakfast (Y 1,100 extra), lunch and dinner and you can even do you laundry. The location just opposite the Palace is nice and the hotel is only a few minutes walk from the underground.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palace Side Hotel

Address: 380 Oukakuencho, Kamigyo-ku, Kyoto 602-8011, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Kawaramachi / Karasuma / Shijo Omiya
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#19 Best Value Hotel in Kyoto
#25 Romantic Hotel in Kyoto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palace Side Hotel 3*
Number of rooms: 120
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Also Known As:
Palace Side Kyoto
Hotel Palace Side

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