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“Very good Hotel in an excellent location” 4 of 5 stars
Review of Hotel Nikko Princess Kyoto

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Hotel Nikko Princess Kyoto
4.0 of 5 Hotel   |   Karasuma Takatsuji Higashi-iru Shiimogyo-ku, Kyoto 600-8096, Kyoto Prefecture   |  
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Hotel amenities
Ranked #21 of 342 Hotels / Ryokan in Kyoto
Certificate of Excellence 2014
New Delhi,India
Top Contributor
124 reviews 124 reviews
67 hotel reviews
Reviews in 57 cities Reviews in 57 cities
138 helpful votes 138 helpful votes
“Very good Hotel in an excellent location”
4 of 5 stars Reviewed April 22, 2013

The Hotel itself was very good- pleasant rooms, atmosphere- an enjoyable stay . Japan is a very safe place, still a safe in the room would have been useful . Its a drag to come down to the Reception every time . Also I tried very hard with different people to register as a Frequent Guest for the Hotel privilege programme but they were unable to do it !

Stayed March 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nakagawa_PR, 広報担当マネージャー at Hotel Nikko Princess Kyoto, responded to this review, April 25, 2013
Dear Mr. Honeygatherer

On behalf of Hotel Nikko Princess Kyoto, please accept my apology for the inconveniences experienced at our hotel in March.

We would like to let you know that we are in the process of upgrading guest rooms and
will be putting a safe in each room by the middle of May.
In regards to frequent guests for the hotel privilege program, JAL Hotels and Okura Hotels & Resorts have launched new membership program "One Harmony" since 1st of April, 2013.
Online application is also available. Please refer the following URL.

https://oneharmony.com/en/Welcome

We hope you will see the improvement and enjoy your time with us in your next visit.
Please feel free to contact us if you have any further questions or comments concerning your stay.

Kind regards

Shigeko Nakagawa
Public Relations Manager
Hotel Nikko Princess Kyoto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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681 reviews from our community

Traveler rating
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    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Terre Haute, Indiana
Top Contributor
219 reviews 219 reviews
103 hotel reviews
Reviews in 128 cities Reviews in 128 cities
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed October 16, 2012

Nice hotel with all the amenities including free wi-fi. Each room also had coffee/tea-making facilities as well as a refrigerator. The hotel did have an ice-making machine on the floor, but no iron nor ironing board.

With all the temples and shrines throughout the country, it would be impossible to see them all; however, the Bukkoji Temple is just down the street and is very nice.

The location is close to public transportation and the shopping and dining areas of the city.

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nieuwerkerk, Zuid-Holland, Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 6, 2012

Very good experience with family. The bathroom is quite unique in design and size.
Location is convenient, there is 24hr supermarket across the street, walking distance to the old temples.
What we find excellent was the well trained staff and their fine tuned approach to the guest.
Not pushing but always ready to offer service and greeting with smiles.
We want to come back to this hotel every year.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
190 reviews 190 reviews
133 hotel reviews
Reviews in 112 cities Reviews in 112 cities
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed June 19, 2012

I stayed 2 nights at the end of a business trip, and I'd happily go back.

The person checking me in spoke little to no English to speak of, but we muddled through. If I had any particular needs I'd be more concerned but I guess others would then have been available.

The room was neat, not too small and well equipped, with the exception of having virtually no accessible power points for laptop, chargers etc. The wi-fi was free with a good signal, which was well appreciated.

I ate at the 'traditional'Japanese restaurant 'Sagano' and the Teppanyaki one 'Hoen'. In the former, spoken English was again at a premium. Only part of the menu was available in English, which was a shame, but with some pointing I got a nice meal and the service was typically Japanese - wonderful. I was a bit reluctant to go to Hoen as a single, but went and had a great time. Again, the service was exquisite. The menu (at least the one I was shown) was fully bilingual, so I was able to choose with confidence. The chef had enough English to make the Teppanyaki experience good, without it feeling like I was back home.

The Cafe Amber breakfasts were nothing special buffets and probably a bit over-priced at 2,100 yen.

One of the best experiences I had was when I ventured outside for a walk, intending to dodge the rain that was on-and-off that morning. I had gone maybe 20m metres when the doorman RAN after me with a hotel umbrella! Where else would that happen?

The hotel is within easy walking distance of downtown and the Nishiki markets, and maybe 5 minutes walk to the Shijo metro station, which can take you almost anywhere else you need to go. It was a 640 yen taxi fare from Kyoto Station when I arrived on a Sunday and 850 back to the station when I left.

All in all a very enjoyable experience and I'd recommend to anyone wanting to stay in Kyoto.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
316 reviews 316 reviews
65 hotel reviews
Reviews in 79 cities Reviews in 79 cities
202 helpful votes 202 helpful votes
4 of 5 stars Reviewed April 23, 2012

After confusion with the taxi driver over whether the hotel was the "Prince" or "Princess" (I'm still not sure which), evrything went smoothly.

Service was excellent. Everyone was helpful and friendly, and most spoke pretty good English. Check-in and out was quick and smooth.

It is a slightly older hotel, but well-maintained and clean. It is in an excellent location. It is a short walk to Shijo Dori (the shopping district) and the Gion District. There are subway stops nearby, but we stuck with taxi. It was about 10 minutes from the train station by taxi.

Rooms are clean and comfortable, but a bit dated. They lack state-of-the-art electronics links. It's been a while since we've been to a hotel that hands out actual room keys as opposed to electronic card access!

We didn't try the restaurants. The lobby restaurant looks good, but there are so many choices nearby we didn't eat in the hotel.

Three Starbucks within a couple of blocks if you're addicted!

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 19, 2012

The location is great, the service is polite and helpful. BUT the western breakfast is over priced and inedible. Packaged scrambled eggs isn't with the 2,500 yen!

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 15, 2012

We enjoyed the spa in the room. The bathroom is big enough like to use in the onsen. Staffs in the front desk and concierage are very helpful.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Nikko Princess Kyoto

Address: Karasuma Takatsuji Higashi-iru Shiimogyo-ku, Kyoto 600-8096, Kyoto Prefecture
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Kyoto
#5 Business Hotel in Kyoto
#10 Luxury Hotel in Kyoto
#12 Romantic Hotel in Kyoto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Nikko Princess Kyoto 4*
Number of rooms: 216
Official Description (provided by the hotel):
The hotel nikko princess kyoto is located in the heart of Kyoto City, close to major subways, private trains and major banks. The city's business and shopping centers are just around the corner, and major sightseeing areas are only a short distance away, including the Nishiki food market, Bukko-ji Temple and other traditional small shops and buildings. Additionally, you can find many historical aspects of Kyoto to enjoy within walking distance of the hotel. Our 216 guest rooms are very comfortable and equipped with all the modern conveniences you could expect. We proudly offer our excellent service and Kyoto's warm hospitality to all of our guests. We welcome you to stay at the hotel nikko princess kyoto and enjoy a wonderful time in Kyoto. ... more   less 
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Also Known As:
Nikko Princess Kyoto
Kyoto Nikko Princess Hotel

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