My husband and I stayed here for 2 nights. It was a splurge (i normally never spend more than 200 usd/night at a hotel) but since it was my birthday, what the heck! But now I can say that almost everything was more than satisfactory and worth the rate. Its just that I have to mark it one star down on the factor of location as a reference for price conscious travelers like me.
I chose this hotel because the reviews were very encouraging. I also read somewhere it was newly renovated so i expected it to be clean and modern. I was not disappointed in that. I also had the impression that it would be near the public transportation. But looking at it from google maps was a bit misleading.
It has a bit of an 80s look from the facade to the reception area, but it was impressive nonetheless. I felt that we were so out of place being grubby from travel, but the staff were friendly and accommodating and check in was a breeze.
The room was VERY spacious and modern. Everything we needed was there! All that was missing was a change or 2 of clothes and we felt right at home. I usually check the bathroom first and i saw that all the toiletries that i could think of of needing is there.
Coffee and English Tea and Green tea was fully stocked everyday. Since we stayed only just 2 days in Kyoto, we were lacking opportunities to try the traditional green tea ceremony. This hotel just saved us from missing out on whatever DIY authentic green tea ceremony we could muster :oD
When we came back from another exhausting but enjoyable tour on our 2nd night, we were surprised with a little gift box sitting on the study desk (and the room was pristine once again!). I thought it was a birthday gift for me hehehe! Alas, it was not :D It was one of those boxes filled with traditional sweets and pastries as a thank you gift to us from the Management. Very sweet and thoughtful ^_^
The only thing that wasn't so good about this place was the location.
I think it was 3 stations away from Kyoto Station but it feels like 5 or more because we were often very tired from walking the whole day. And then the pick up point for the shuttle to hotel was not so easy to locate. Such was our problem when we first arrived in Kyoto. If it was not for the very friendly and uber-ly helpful locals we would have taken some time to reach the place or we could have taken the taxi *gasp*
It was also difficult to locate also the nearest convenience store (to buy breakfast). There were a selection of restaurants downstairs but I did not see anything that was budget friendly.
One good thing about the location was that it was situated in a residential area. If there was one place where we would like to maybe raise the kids the future, Kyoto was THE place.
Overall, our experience was good.
I would recommend it to seasoned travelers of Kyoto who know their way around and would like to experience first class hospitality and service. But for tourists who are there for their first time, proceed with caution. Do a lot of research and get maps so you can get your way around the place.
If you are using your phone or tablets to surf the internet, it would be advisable to get those mini...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you so much for staying with us and we are glad to hear your stay was present one.
We are also honored that you have selected our hotel to spend your birthday.
We hope your 2 night stay in Kyoto was memorable, and that we were able to assist you fully during your stay.
Concerning the shuttle bus, thank you for mentioning and we will try to improve the experience for our guests going forward.
We have actually renovated the lobby and the main hall area in Feb this year(2013), so hopefully you can come to see and enjoy the new bar-lounge!
Again, thank you for staying with us and we hope to see you again!
Room Sales Manager
Kyoto Brighton Hotel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.