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“Service makes this hotel” 5 of 5 stars
Review of Kyoto Brighton Hotel

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Kyoto Brighton Hotel
4.5 of 5 Hotel   |   330 Shiteicho, Nakadachiuri, Shinmachi-dori, Kamigyo-ku | (West side of Gosho), Kyoto 602-8071, Kyoto Prefecture   |  
Hotel amenities
Ranked #32 of 333 Hotels / Ryokan in Kyoto
4.5 of 5 stars 450 Reviews
Singapore
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Service makes this hotel”
5 of 5 stars Reviewed October 12, 2012

The staff make this place. Stayed six nights. Large quiet room. I lost my phone in a taxi. The front desk called ALL the taxi companies trying to locate it. I also recommend some of the neighbourhood restaurants - for breakfast we walked around the corner to a place called Brazil - great cheese on toast and salad served by a man who knows his coffee. For dinner we went to a great place two blocs away. Hotel restaurant is very good as well. Again, recommendations came from the assistant manager.

I liked that the hotel was in a residential area and the Imperial Palace gardens is great for runners (him) or walkers (me). It's all so close anyway - the station was only a 15 min walk. Would recommend riding bikes to all the sites - actually this is the only issue with the hotel. Their bikes are old.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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450 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Manila, Philippines
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
Reviews in 19 cities Reviews in 19 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed October 8, 2012

Once again, checking reviews in Trip Advisor did not fail me. Kyoto Brighton hotel had rave reviews and I would like to add mine to the long list.
The hotel is near the Imperial Palace Park and quite a way off from the downtown or Kyoto station area. This made it a little bit more out of the way, since we were trying to squeeze in a lot of sights in a week-end but the fact that it was in a quiet and residential sort of place added to the charm -- after all, who would want to be right in the middle of the action in Kyoto -- a place famous for serenity and calm? Brighton was perfect -- it was an oasis of quiet to come home to, after a long day of cramming in all the sightseeing we could do.
The hotel has a huge atrium and this adds to the light and spacious feeling. The rooms are large and so is the tub -- while it wasn't a wooden tub, I enjoyed luxuriating in the hot water after a long day -- pretending I was in my private onsen.
The staff are very polite, helpful and did their best to map out a strategy of sightseeing which would allow us to cover as much as we could in two whole days. The concierge and the front desk staff spoke english so that was a big help.
There is a free shuttle bus that leaves every 20 minutes to take you to the nearest subway where you can connect to Kyoto station. But since the area around the hotel was so interesting anyway and with lots of small shrines to see along the way, we found that skipping the shuttle rewarded us with small discoveries along the way.
We had breakfast in the hotel and the choices were very elegant and refined -- much like the over all atmosphere and tone of the place. I specially liked the yoghurt that they made themselves and the breads that were baked on site.
This is a terrific place to enjoy Kyoto -- traditional Japanese hospitality and yet with all the modern efficiencies and professional and courteous service.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
1 review
5 of 5 stars Reviewed October 4, 2012

We were made to feel incredibly welcome throughout our stay. From the manager that left some sweets and a note in our room (as it was our honeymoon) to the staff that were always willing to help with any questions we could throw at them.
The hotel itself was excellent with a number of different restaurants on site. We didn't use the fitness centre as we weren't there for long.
It's possible to walk from the hotel to the centre of Kyoto but it might take a bit of time.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 23, 2012

We have been to Kyoto in last summer and stayed at this fantastic hotel. The room and bathroom were very clean and in good size (not too small as in Japan some of good price hotel offers really tight room). There were good selection of restaurants, especially the Chinese restaurant offered good set deal even though we do not normally look for bargain food but that was one of nice Chinese meals we've had in Japan. The pool was bit small and quiet but pleasant. The room rate was very good price because of the location I think. It is bit far from city center, you need to take some bus from Kyoto station and it is located in very residential area.
In overall, very happy staying it was.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
5 of 5 stars Reviewed August 27, 2012

A very nice, welcoming hotel, with extremely helpful staff. Rooms were excellent ,well equipped and plenty of space.
The outside pool is a delight - don't overlook it!
Didn't get time to use the fitness centre or spa ... too much to do in Kyoto in just 3 days.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Top Contributor
83 reviews 83 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 24, 2012

It has taken me a long time to get around to writing this review. My family lived in Tokyo in 2011 and after the March 11 earthquake went to Kyoto for "a weekend" to get a break from the aftershocks. We booked the Brighton after getting to the train station in Kyoto and could not have been more pleased with it. The staff are beyond good. While we were in Kyoto, Fukushima happened and we were unable to return to Tokyo for about a week. The staff at the Brighton helped us find everything from a place to wash our clothes to purchase medicine for our sick 8 year old (they even wrote down what we needed in Japanese and called the pharmacy to ask them to stay open late until we could get there). We were dressed like what we were--refugees--but they treated us so kindly and respectfully. They even made room for us when we found we would have to extend our stay. When we finally left, we asked the Brighton to mail some things back to the US for us, which they did with great efficiency.

The hotel is lovely, the rooms are spacious and lovely. The bathroom was huge!!!! And, the bathroom was filled with everything you need. The hotel restaurant is really good (although a bit pricey).

We would definitely stay at the Brighton again. I have nothing but good things to say. I am having to falsify the date I stayed here, though, because the list doesn't go far enough back!

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 7, 2012

A very nice hotel for business trips, putting up your guests for a wedding, or if you have the bucks for a vacation. I was lucky to stay here during a conference. Beautiful rooms with big bath tub, shower and techno bidet. Nice views and extremely helpful staff. I think dedicated for your every move. The breakfast Japenese, and international buffet were both very good. The center of the hotel is one large atrium and they frequently use it for concerts. When we were there there was an exceptional opera singer on.

Stayed August 2012, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kyoto Brighton Hotel

Address: 330 Shiteicho, Nakadachiuri, Shinmachi-dori, Kamigyo-ku | (West side of Gosho), Kyoto 602-8071, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 333 Hotels / Ryokan in Kyoto
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Kyoto Brighton Hotel 4.5*
Number of rooms: 182
Official Description (provided by the hotel):
Award Winning HotelLocated at heart of Kyoto with newly renovated Atrium lobby and bar. The hotel has won 4 Black Pavilion on Michelin's guide in 2012 and is located near Nijo Castle, Nishi-jin and other must see tour spots. Facilities and servicesFree shuttle bus to Karasumaoike is available. Also there are 6 restaurants/bars offering cuisines from traditional Japanese to contemporary Western with chef from International Culinary Olympics Japan team. Spacious Guest roomsRenovated in 2010, all rooms include hotel's original brand Dream Journey Bed, large size bathtub and a cotton waffle bathrobes with night shirts. Flat-screen TV is viewable from both the bed and dining area. ... more   less 
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