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“Excellent location!” 3 of 5 stars
Review of Hotel New Hankyu Kyoto

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Hotel New Hankyu Kyoto
3.0 of 5 Hotel   |   579 Higashishiokoji-cho, Shiokojidori, Shinmachi Higahi iru, Shimogyo-ku, Kyoto 600-8216, Kyoto Prefecture (Kyoto Station)   |  
Hotel amenities
Ranked #146 of 342 Hotels / Ryokan in Kyoto
Los Angeles
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Excellent location!”
3 of 5 stars Reviewed May 12, 2014

Can't be any better location. Just right across the street from the Kyoto train station and bus terminal. The front desk staff were helpful. The room is small but it's Ok for Japan. All toiletteries were provided along with the night gown and slippers. Overall the room was clean but needed some upgrades. They were doing the renovation so hopefully the rooms will be improved in near future.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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263 reviews from our community

Traveler rating
    39
    126
    76
    17
    5
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63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Middlesbrough
Top Contributor
129 reviews 129 reviews
33 hotel reviews
Reviews in 57 cities Reviews in 57 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed May 5, 2014

This is a hotel for mainly locals as its does not really cater for non Japanese, only a little English is spoken.
The hotel is just over the road from the station so it's very convenient for travellers, the hotel is very clean and the staff pleasant although the rooms are small and have too much furniture for the size of room. the bed is huge, far too large for the size of room. we had difficulty moving around the room; one person had to get out of the way to allow any movement around the room. Bathroom and Toilet were also made for very small and thin people.

Room Tip: The rooms are very clean and tidy but very cramped, perhaps a twin room may afford more space.
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  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 29, 2014

Stayed in Kyoto Hankyu hotel for 4 days on our 10 day long Japan trip. The location of the hotel is hard to beat. Right next to the Kyoto JR station and the bus station. Very accommodating staff and helpful with directions.
Rooms were small but that is to be expected, its in Japan after all. If i have state a negative that would be English language skills of the front desk staff was a little weak and the chinese restaurant.
We didnt bother to eat breakfast at the hotel as it was too expensive and there were many other cheaper and better options around.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 24, 2014

Checked in 24/3/2014.
We have only been here 4 hours so far.
The ungratful staff member we dealt with at the front desk was very rude. And even as we went out for dinner he 'glared' at us.
The room is big enough for the price that we are paying. (Twin bed)
Quite dirty. There are two used tissues in the centre sideboard.
The front door and walls are very thin. We can hear the people across the hall every time they open their door. And talking near the lifts. We can even clearly hear the coins returning in the vending machine on our floor.
Good point it has vending machines on most floors, has a selection of beer (normal vending machine prices too). Pity we can hear the bloody thing.
The room really could do with a good clean out.
We have 5 nights booked here.
What a shame!!!
I hope the rest of our stay in this place is better. And I dont catch any diseases....

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Callington, United Kingdom
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 23, 2014

It was just an OK hotel. Rooms were OK but nothing special. Breakfast was overpriced and rubbish. On the second morning I resorted to going round the corner for a McDonalds breakfast .. a fifth of the price and oh so much better! Be careful where your room is as the road outside is busy and at one end there is a pedestrian crossing which chirps like a bird every few minutes till you want to strangle it!

Room Tip: Beware of the chirping pedestrian crossing outside it could keep you awake all night!
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  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
69 reviews 69 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed February 24, 2014

The location is superb. After landing from Kansai airport, we took the kansai airport express and 75mins we arrived at Kyoto station, 3mins walk from the train station, we reached the hotel. There is a 24hr Lawson convenience store just across the hotel. Taxis are always readily waiting infront of the hotel.

We were supposed to be staying at level 5, but they later called us and said they are moving us up to level 9. Although the sizes of the rooms are the same, the rooms at level 9 were newer, in terms of design. The room is perfect, but the toilet has a weird unpleasant smell coming from it. The staff were friendly and helpful.

For the price we paid, this is extremely worth it.

Room Tip: Choose level 9 rooms.
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Stayed February 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobo
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed February 4, 2014 via mobile

I have read the reviews before I decided to stay in this hotel. I did not have high expectation since it is a budget trip with my friends. The convenient location of the hotel attracted me. I expected the room will be small with worn decoration. But I have never imagine it is such a dirty hotel in Japan. I even don't want to place my stuff inside the wardrobe. Despite of that, their concierge is friendly and helpful.

Stayed February 2014, traveled with friends
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel New Hankyu Kyoto

Address: 579 Higashishiokoji-cho, Shiokojidori, Shinmachi Higahi iru, Shimogyo-ku, Kyoto 600-8216, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Kyoto Station
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Swimming Pool Wheelchair access
Hotel Style:
Ranked #146 of 342 Hotels / Ryokan in Kyoto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel New Hankyu Kyoto 3*
Number of rooms: 323
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