Hotel is about 20 mins taxi from Kyoto station and about 15 mins walk to the main streets (shijo-dori) of shopping malls. Next to the hotel entrance on the right is a very good western café where we had breakfast there both days when we were there. The café also has a very good bakery. Medi-ya supermarket is just few steps away to the left and opposite the hotel is a very good western fast- food restaurant, food, portion and price is good. Love the strawberry milk drink. Continue walking alittle further down on the right are the shopping arcades, there’s 100 yen shop, more bakery shops, restaurants and eateries, souvenir shops, boutiques, beauty and convenience stores and many, many more. It leads to Nishiki Market which we missed due to time constraint. I bought some “Kose” beauty care which is much cheaper here than home. If you walk south on the vertical main street you’ll see brands shop like “uniglo”. I prefer the shopping arcade as the shops are more varied, interesting and closer packed. On the left of hotel across the street after passing the very charming canal is the restaurant alley “pontocho” which stretch all the way to the main street (shijo). From here you can actually walk to Gion (geisha district), Maruyama Park and Higashiyama & Kiyomizudera Temple (a MUST visit, we took the city bus there and walk back). The hotel is very well located where you can walk to tourist attraction places passing through interesting sights, shops and eateries in the neighborhood.
As for the hotel itself, I wasn’t very pleased with the staff service or maybe one staff. With so many great reviews from TA, the disappointment felt was even greater. We were 3 adults and we were given a double “executive” type of room that comes with a build-in desk. Together with 2 chairs and 3 beds, there is hardly space to use the pantry counter and our 3 medium size luggage bags! I asked the staff if they could move us to a room without the executive desk to free us the much needed space. She was very sulky, rude and unhelpful and repeating to us that all the rooms are the same. She later made it known to us that such similar room without the built-in desk is available but we will have to pay more. Our booking was for a superior room, if having to pay more for a deluxe room we can accept it. But her attitude and the way she put it to us really gets on my nerve. It really spoilt my arrival to Kyoto which I was looking forward to after having read so many good reviews from TA. I felt that this staff definitely needs to be better trained or retrain to be tactful with customers. Aside from the particular staff lady with a bun, the other staffs are ok and I remembered a blonde gentleman in suite (probably the manager) was very courteous and polite when I was checking-in at the front desk. But this pleasantness was short live because of the above incidence.
The room we had for 3 adults is just too cramp, the executive desk and chairs took up the much needed standing space for the pantry and our luggage bags. Other than these bad experiences, the other things like beds, shower facilities, cleanliness are good as with most hotels of this price range. However I must say that I am quite impressed with the finer things provided like the green tea, and coffee which I thought was of fairly good quality. The toiletries are also good; I especially like the big foldable comb.
The hotel also sells the 1-day Free pass for city bus (500 yen) which is very convenient. My initial plan for sightseeing was to take the train/metro to save time. We eventually took the bus as it’s recommended by the front desk and I am glad we took the advice. It’s definitely the better way to sightsee by bus as these buses plies the tourist attraction places and it’s very easy and convenient.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Agoda, Hotels.com, EasyToBook, getaroom.com, JAPANiCAN, Despegar.com, Rakuten and Priceline so you can book your Royal Park Hotel The Kyoto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.