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“Good Value, New Rooms, and Great Air Conditioning!” 5 of 5 stars
Review of Hotel Vista Premio Kyoto

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Hotel Vista Premio Kyoto
3.0 of 5 Hotel   |   457 Matsugaecho, Kawaramachi, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-8034, Japan   |  
Hotel amenities
Ranked #23 of 141 hotels in Kyoto
Bellevue, Washington
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Good Value, New Rooms, and Great Air Conditioning!”
5 of 5 stars Reviewed August 21, 2012

I stayed here in July 2012. The hotel seems well kept up - I got booked in a smoking room, but it didn't smell like smoke at all.

Reception was incredibly friendly and all were fluent English speakers, and apologized about 5 times for the smoking room mix up.

The room was very large - and has air conditioning that works very well! If you've ever traveled to Japan in July, you know how important this is.

It's tucked away (it's easy to miss so be aware of that), but it is by lots of shopping and food, and very close to a JR stop.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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217 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
hong kong
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 19, 2012

Our booking was for a non-smoking room, 5 nights. We were assigned to the 3/F, which is a smoking floor. ( We saw that 2/F is a non-smoking floor, as it is written on the wall, right in front of the lift. ) The air in the lift lobby was OK. We didn't aware that it was a smoking floor until we opened our room door. The smoke odor that pumped out of the door was the largest that I have ever experienced in all hotels I've been to around the world! We turned on the air cleaning machine in hope of getting the smell filtered, but obviously, it was no use.

It's already 9pm and we didn't ask for switching our room until the next morning. We went to the front desk at around 10am to ask for assigning us back to non-smoking floor. The first answer was No. After some more discussion, and they checked the computer once more, we've got a better deal -- we can switch for 1 night the next day. Well, we didn't understand at all how the rooms are assigned. We booked a non-smoking room, but got assigned a smoking one. Why can't we switch it with someone else?

To save the effort of repacking things, we didn't accept the offer and went out. They said they would "retry" to use a machine to clean the odor for us while we went out. I thought that's just the same machine we tried last night, for which the dust net is basically uncleaned since the opening of the hotel. As you can expect, it didn't work. So, to let ourselves feel better, we figured our own way of trying to clean the air: to open our door and let the machine to blow air out of our room for 10-30 minutes every night when we came back to hotel.

If you are allergic to smoke, try not to pick this hotel, otherwise you will risk your life.

Room Tip: Free smoke to breathe if you are a smoker.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 26, 2012

I stayed for 1 night back in January12. It is hard to find the hotel, and we asked couple of people and they dont know about this hotel. We arrived at 13.00 and unable to check in until 3.00, but it is not a problem for us, we left our luggage in the reception and walk around Kyoto. Location is perfect, Family mart, bakery, restaurant, shopping centre are all around the hotel. Takashimaya shopping centre is about 5 minutes walk, and Gion is about 15 minutes walk. Room is bigger than I expected compared with the 2 hotels that I stayed previous nights. But still smaller than other countries. Amenities provided was good, includes kettle with assorted coffee and tea.
Will i stay here again? Yes. especially with the price I paid for about $95 bucks.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 16, 2012

Stayed here for 9 nights in July 2012 with my partner.

Pros: clean room, lots of useful amenities (particularly liked the freshening spray for clothes), AMAZING reception staff (went above and beyond, helped us organise how to purchase our tickets to Tokyo Disneyland which isn't even in the area), excellent location with lots of interesting places nearby as others have mentioned (just be prepared to catch quite a few buses to get to the major temples and shrines - ask at the front desk and they'll give you instructions), new and modern with a hint of Japanese decor.

Cons: wifi available only in the lobby, no laundry facilities, slightly uncomfortable bed but we were so exhausted from exploring that we slept well anyway, no iron in the room (had to ask at front desk).

Lastly, a few reviews have spoken about the breakfast being bad, but I have to disagree. Breakfast was complimentary with our booking and I wouldn't say it was excellent but it's what I would have expected and was on par with other breakfast buffets I've experienced. Most mornings I had plenty to eat and was satisfied. There were Japanese and Western options - perhaps predominately Japanese though. Personally I really liked the Japanese choices, though I know they're not everyone's cup of tea. Regardless, there was still scrambled eggs, bacon, sausages and a small range of breads to satisfy others. Some cereal too.

I'd definitely recommend this hotel to anyone visiting Kyoto. As others have mentioned, taxi is the best way to get here from Kyoto Station (tell the driver you want to go to Kawaramachi Sanjo and you'll only be about a block away - it's down a little side street). We didn't have any major complaints about our stay.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 1, 2012

The rooms were traditionally small, we expect that. Service was great as always in Japan. Breakfast terrible. We were booked for non-smoking, had it on our booking list emailed from hotel booking. When arrived was told there is only smoking rooms, they don't have no smoking. Bad smell in rooms with no opening windows. Disappointed on a great trip.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenandoah, Virginia
Top Contributor
55 reviews 55 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed June 29, 2012

We spent a couple nights at this hotel and were SO impressed! I give top marks for the front desk staff. They really went beyond the call and were so helpful and professional. They allowed us to leave our luggage (having arrived before check-in), then had it waiting in our room. They also helped cooridate rental bikes, recommended dining options, and - this is the best part - gave us excellent tips on how to get to our departing airport terminal. They went so far as to print out a map and clearly marked every step of the way. Everyone we interacted with was pleasant, kind and seemed more than willing to help.

The room size was better than I expected - small, but not unbearable. The location of the hotel was initally questionable, but it actually is a nice area and the location worked out wonderfully. There's a lot of fun shopping, dining and site-seeing near by. The Imperial Palace, and Nijo-jo Castle are within walking distance (ok - a mile to 2 miles, but it's do-able). The Gion district is close too.

We stayed in 3 different hotels during our time in Japan - and this hotel seemed the cleanest, was the best appointed and was the best value for our money.

I can't say enough good stuff - my only, minor drawback was that the tv was limited (no international news).
Still - if you're looking for a comfortable place to stay in the heart of Kyoto - this is a great option.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 25, 2012

My husband and I stayed at the Best Western Kyoto for 3 nights in May 2012 and were impressed with how nice this hotel was. The hotel staff were nice and spoke English very well. It was nice that we were able to leave our luggage with them while we browsed around the city since we arrived before check in time. We had booked a double room but got a twin room instead. They said a double room was not available. We didn't really mind the twin but it was odd they did not accomodate for the reserved room. The room was very clean and the beds were really comfortable to sleep in. There is wired Internet available in the room, so I suggest bringing a computer with you if you want to use the Internet in the room. Alternatively, there is WiFi in the lobby. We found the location of this hotel to be very convenient with a lot of stores and restaurants within walking distance. There is a Starbucks around the corner, one block up from the hotel in case you need coffee other than the instant one you get in the room. Good value for the money!

How to get there: We arrived at Kyoto station and took a cab to the hotel (cost about 1,000 yen), but if you want to be adventurous, you can take the JR Nara line from Kyoto station to Tofukuji then transfer to the Keihan line to Sanjo sta. (cost 340 yen per person) The hotel is about a 5 minute walking distance from Sanjo station.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
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Additional Information about Hotel Vista Premio Kyoto

Address: 457 Matsugaecho, Kawaramachi, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-8034, Japan
Location: Japan > Kinki > Kyoto Prefecture > Kyoto
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #23 of 141 hotels in Kyoto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Vista Premio Kyoto 3*
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