Generally, this hotel location is very strategic because it is located in front of Kyoto Central Station. Therefore, it is easier for people especially tourist to access everywhere. The room quite small, but it is comfortable for sleeping. In addition, the bathroom is also very small.
Some of front desk officer are not too polite and cannot speak English fluently. Our bad experience is that Accor Advantage card can't be used as discount card for dining. We thought that every hotels in Accor network have the same benefits. Why this hotel has exceptions? This problem make us really disappointed.
The funny thing is, some of the staff in front desk and restaurant never saw Accor Advantage card. Thus, it is very weird as an Accor Hotels. For an advice, it is better for the hotel to give information about the Accor card benefits in the official website.
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