We stayed at the Hiiragiya Annex for two nights but I wish it had been for a week! The service was impeccable and the amount of English spoken was substantial for what we experienced otherwise in Japan. The room was comfortable with a closed in glass porch overlooking the beautiful garden. Yuka, the woman who looked after us, could not have been more gracious and accounted for every detail. The Annex has baths (I believe two) which you can reserve for an hour as many times a day as you like. They are like indoor hot tubs and were such a treat after being out in the cold all day long. The in-room meals were out of this world and having the kaiseki experience in our room was one we will never forget. It certainly gives you a glimpse into traditional Japan and, for the cost (which was reasonable compared to other ryokans with this level of meals and amenities), there is no other place I would have rather had it than in here.