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“you can believe tripadviser's recommendation here......” 5 of 5 stars
Review of Hotel Granvia Kyoto

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Hotel Granvia Kyoto
4.5 of 5 Hotel   |   901 Higashi Shiokojicho, Shimogyo-ku | (JR Kyoto Station Karasuma-Central Entrance), Kyoto, Kyoto Prefecture 600-8216, Japan   |  
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Ranked #6 of 139 hotels in Kyoto
Sydney, Australia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
84 helpful votes 84 helpful votes
“you can believe tripadviser's recommendation here......”
5 of 5 stars Reviewed June 30, 2013

We have just spent 4 days at the Hotel Granvia, Kyoto, while attending a conference. The experiences reflected in others' reviews of this hotel were verified during our stay. While it is not near the centre of the shopping and restaurant district, this hotel is just so incredibly convenient in its location above the train stations for JR rail and the local subway. The department stores and numerous restaurants in the complex were also very handy.
We had rooms on the 15th floor which were spacious, well appointed and very comfortable indeed. The bathrooms were huge, with walk-in shower and bath facilities.
Even more impressive was the buffet breakfast with an extensive choice of Japanese and Western cuisine and great coffee.
My only disappointment was that the internet service was often unreliable in the evening peak use period with frequent loss of connection. Other times of the day were fine.
Staff were always friendly and helpful. The facilities of the gymnasium, sauna, spa and pool were of a high standard.
I would certainly recommend this hotel and stay there again next time we visit Kyoto.

Room Tip: Get a room on level 14 or 15. There is an Executive lounge which is disappointing (only coffee and...
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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English first
Calabasas, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 30, 2013

We stayed at the Hotel Granvia Kyoto on our second visit to Kyoto. First time we stayed at the Hyatt Regency Kyoto but as soon as we saw the hotel in the train station, we'd wished we'd stayed at the Granvia. Second trip, we booked the Granvia but during our stay, we missed the Hyatt. It just had a different vibe not being situated in a busy train station/mall.

The Granvia Kyoto is a great hotel, you can't go wrong staying there. The staff are so polite and helpful. The rooms are very comfortable albeit a bit small. Our room had great view of the trains coming and going. If you have kids (or a husband) who love trains- get a room with a view of Kyoto station. We had no problem with noise from the trains and I'm a very light sleeper.

The location is super convenient, a quick walk to get on a train or ride up the gigantic elevator for a bunch of great restaurants. One level has just ramen! Only downside is that you can't really get away from the hustle and bustle of the location. That's when I really missed the Hyatt Regency Kyoto. There seemed to be a mellower pace. We grumbled about the cost of taking a cab to the train station but for some, it might be worth the trade off if you're looking for a more relaxing trip. If convenient location is more important, then the Granvia Kyoto is perfect.

When booking, it's helpful to check the Granvia Kyoto's website to see if the dates you want to stay are subject to many minimum stay requirements. Sometimes sites like Expedia will just say there aren't rooms available, but it could just be that you can't book reservation checking out on that specific day.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 28, 2013

My family and I visited Kyoto and stayed in Hotel Granvia Kyoto for 3 nights. Coming off from the Shinkansen (bullet train), the location of Hotel Granvia within the Kyoto Station is very convenient. We had 2 rooms - one with a king size bed and the other with a queen size bed. Both were clean, spacious, facilities were adequate and they have free wifi in the rooms. My family enjoyed visiting the complimentary Guest Lounge on the 15th floor, where they have real fruit juices and coffee is superb. The staff at the Guest Lounge were very helpful especially with our travel needs. One person who stood out was Shogo Kawabata, Asst. Chief Concierge in the Guest Lounge. Shogo was patient, a very good listener, friendly and helpful in answering all our questions about our cultural questions. Since we happen to be in Kyoto on a rainy day, he was able to recommend to us alternative travel plans that can be enjoyed indoors. All these, makes our Kyoto even more meaningful and enjoyable. Thank you very much!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brattleboro, Vermont
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 28, 2013

The Hotel Granvia, conveniently, situated in the JR train station with easy access to buses and the Kyoto subway, is a very nice hotel. The room was spacious, well-serviced. and the front desk staff were very courteous. The concierge desk was manned by several people during operating hours. The concierge were very knowledgeable, friendly and eager to be of assistance. We did not eat in the hotel, but the café seemed popular. There are plenty of coffee shops, retail outlets and eateries in and around the station. There is an Isetan department store with a great food hall in the station and a unique rooftop garden. Highly recommend the Hotel Granvia - a five-star experience in a great location and surprisingly quiet given the proximity of trains.

Stayed June 2013, traveled as a couple
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San Francisco Bay Area
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 26, 2013

This was my second stay at this well located property. This time we were upgraded to a club level room, though the club was never open when we were there. Many good things to say about the place, including the availability of non-smoking rooms. Excellent concierge staff took good care of us. Price was right, including an excellent and diverse breakfast buffet. I must agree with one of the previous recent posters that the decor is very 80's. The rooms are in serious need of updating. Ugly velvet tufted headboards reminded me of a bad porn or Asian mafia movie concept. A bit too "disco" for my taste. I would stay here again because of the terrific location above the station and because of the helpful and gracious staff. But they need to invest in a major remodel of the rooms!

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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new york, ny
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2013

we stayed at the hotel granvia kyoto for 3 nights and had a terrific experience. we were upgraded to the concierge level and our experiences with the concierge staff was nothing short of excellent. they were uniformly friendly, helpful and very well-informed. definitely embellished our entire experience in kyoto. i highly recommend this hotel.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 26, 2013

Our stay at the hotel was ok. The location is superb, it is inside the breathtaking Kyoto train station. Service was average, nothing bad and nothing sensational. A good choice if you want convenience.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Granvia Kyoto

Address: 901 Higashi Shiokojicho, Shimogyo-ku | (JR Kyoto Station Karasuma-Central Entrance), Kyoto, Kyoto Prefecture 600-8216, Japan
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 139 hotels in Kyoto
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Granvia Kyoto 4.5*
Official Description (provided by the hotel):
Beautiful 15-story hotel atop Kyoto Station - Broadband connection in all guest and banquet rooms - Easy access to Kansai Airport. ... more   less 
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