I recommend this hotel without qualification. I have never stayed in a train station hotel before, but the building itself is an architectural winning design with skywalk, every conceivable type store, and restaurants galore. Go outside the building an your can take a taxi or bus to any point in the city. Cabs are inexpensive and buses are a bargain There is a bus information center located out side the station and the personnel speak English and are extremely helpful. The buses go everywhere and cost about $2.20 per ride.
We paid an extra $20 for a room with view of the city and it was well worth it since the other view is of the rail tracks. The sunsets in Kyoto were outstanding and our room gave us a great view of the Kyoto tower and he entire skyline of Kyoto,
The staff at the hotel were incredible--they have a concierge staff able to provide maps and detail information on whatever you need.
When we checked out, I mentioned that we were going to take the bullet rain to Tokyo, but were concerned about finding the tracks for our train. The bell captain had one of the bellmen take our 2 pieces of hand carry luggage (about 25 lbs. each) and walk us the 10 minutes thru the station right to the exact track for our train.
I have never found a hotel anywhere that offers this level of service. This hotel is a definite must for Kyoto,