We stayed here two nights in April at the start of an organised tour. This Hotel was an excellent choice from the excellent location - we arrived by bus to the warm welcome from the reception staff.
We stayed on the Granvia Lounge floor and whilst the room may have been small we found it to be more than adequate. The BBC was available on the TV and best of all the shower was unbeliveably hot!!!! something I was going to enjoy throughout Japan.
We had lunch and two breakfasts in the main restaurant and all meals were excellent even though they were all buffets - something I normally do not enjoy. However the food was fresh and both Japanese and Western dishes were available.
Should we return to Kyoto we would defintely stay here again. I really could not fault this Hotel.