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“Top hotel. More English TV please” 4 of 5 stars
Review of Hotel Granvia Kyoto

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Hotel Granvia Kyoto
4.5 of 5 Hotel   |   901 Higashi Shiokojicho, Shimogyo-ku | (JR Kyoto Station Karasuma-Central Entrance), Kyoto, Kyoto Prefecture 600-8216, Japan   |  
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Ranked #8 of 143 Hotels in Kyoto
Brussels, Belgium
Top Contributor
248 reviews 248 reviews
102 hotel reviews
Reviews in 82 cities Reviews in 82 cities
152 helpful votes 152 helpful votes
“Top hotel. More English TV please”
4 of 5 stars Reviewed May 2, 2013

We stayed here for 2 nights in May. Overall a great experience.

Location is great - attached to the amazing Kyoto Station and a huge shopping mall/restaurants and opposite the Kyoto Tower. Very nice area to browse around, in between temples and ahrines.

Check-in the 'usual' efficient and friendly service you get to expect in Japan.

The rooms themselves are great. Roomy, (Of course) spotlessly clean. The bed is comfortable. We had a large, king size and it was very good, after a long day walking around.

Bathroom is a little small but effective. Shower is in the bath and has two fixed attachments on the wall. Not the most advanced but did the job fine.

TV was modern but, similar to many other Japanese hotels, suffered from a lack of English channels. Basically National geographic, Discovery and BBC World only. Come on hotels: "International" means international!

We tried the coffee shop in the lobby for breakfast. Great for crowd watching, coffee is really good but the croissants are below par, compared to many shops just outside.

Facilities are good, service is outstanding.

Try it. Nice place!

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,699 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
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English first
San Francisco, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed May 2, 2013

This is a tourist hotel right on top of the train station. It is good if you are coming to or leaving Kyoto on an early/late train. Otherwise, it is not a pleasant or quaint place to stay. The staff is perfectly nice. The rooms are in fairly good (basic) condition. The concierge was ultra helpful and would not accept a tip. Value for the money was fair. In the end, I would have rather stayed in a boutique or other local hotel, but this was fine.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 2, 2013

This hotel has the best location ever right inside the huge and busy Kyoto station. Everything you need is right there: food, shopping, exchange offices and you get to live for a few days inside a train station!!! As all Japanese people, the staff was more than perfect, ready to help you all the times. Rooms are big and very comfortable. You have all means of transportation right there at your door. Easy, fast and perfect!!!

Stayed September 2012, traveled as a couple
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Manila, Philippines
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 1, 2013

This is THE BEST place to stay in Kyoto for ~140 USD a night. It is situation right inside the Kyoto station. The station has an excellent mall and all the facilities that come along with a huge mall.

Rooms are big and very well furnished. WiFi is free and is available inside the rooms on unlimited devices!! Staff can speak proper English.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 30, 2013

My husband and I recently stayed for 5 nights. Our room was very large and extremely comfortable. The service was excellent throughout our stay from the minute we checked in. We got some great advice from the concierge about some side trips and local sightseeting, and after trekking around all day and night, its location above the train station was welcome.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Forest, Ca
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 29, 2013

Americans aren't used to staying in a hotel at a train station but we had a great experience doing just that in Kyoto. The location is easy, of course, for arriving and departing by train. You also can catch the bus (buses are the way to go in Kyoto) to all tourist destinations. The only downside of the location is the outlying neighborhood isn't exciting, but there are a ton of eating choices in the train station or Gion is just a bus ride away. (The hotel has a number of restaurants, but they are pricey.)

But what we really loved at the Granvia was the service. Everyone in the hotel was attentive. In addition we were lucky enough to be have a room on the concierge floor where we were about the use the services of the concierge in the Granvia Lounge. To a man and woman they were wonderful. They gave us such great information and when we wanted to get tickets to see a baseball game in Hiroshima they bent over backward to help us find tickets in a nearly sold-out game. They were so helpful and a highlight of our trip.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Yokosuka, Japan
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 28, 2013

Two 68-year-old friends stayed in this excellent hotel for 2 nights while seeing lovely Kyoto and found it practically equal to the Park Hyatt inTokyo, for half the price, in room comfort, staff service, concierge help--a great experience. The location in the architecturally striking Kyoto Station is a major plus for this hotel. It's perfect for older travelers with baggage. We had a south view room--I think it was a twin or one up from a twin-- and enjoyed the picture window view of the city. No noise from trains below. Breakfast at Les Temps was the best buffet of our trip with Western and Japanese food.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Granvia Kyoto

Address: 901 Higashi Shiokojicho, Shimogyo-ku | (JR Kyoto Station Karasuma-Central Entrance), Kyoto, Kyoto Prefecture 600-8216, Japan
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 143 Hotels in Kyoto
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Granvia Kyoto 4.5*
Number of rooms: 535
Official Description (provided by the hotel):
Beautiful 15-story hotel atop Kyoto Station - Broadband connection in all guest and banquet rooms - Easy access to Kansai Airport. ... more   less 
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