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“Great service in top location” 5 of 5 stars
Review of Hotel Granvia Kyoto

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Hotel Granvia Kyoto
4.5 of 5 Hotel   |   901 Higashi Shiokojicho, Shimogyo-ku | (JR Kyoto Station Karasuma-Central Entrance), Kyoto, Kyoto Prefecture 600-8216, Japan   |  
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Ranked #15 of 332 Hotels / Ryokan in Kyoto
Melbourne
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Great service in top location”
5 of 5 stars Reviewed December 27, 2012

We stayed here with my parents and were very pleased with the service.

The location right in Kyoto station was great and very close to lots of shops and restaurants. The city bus loop in front of the station made it very easy to get around the sights.

The room service japanese breakfast was delicious and different every morning. The room service staff most polite and professional.

The porter staff were very sincere and went out of their way to help us. As this was a large hotel the service was not compromised.

Rooms were a good size with great bathrooms and amenities.

Looking forward to coming back for a third time.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,757 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
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UK
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 26, 2012

Perfect location for getting in and out of Kyoto by train. The hotel is well located too for all the tourists sites with the main bus terminal right at the hotel entrance.
Rooms are very confortable, well appointed with the better view of the city in the north tower.
Breakfast buffet is a mix of traditional Japanese and western and perfect before ( if a touch expensive) a full day of visits.
All in a very good choice

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
São Paulo
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed December 26, 2012

Not just for the location that is very convenient inside the amazing Kyoto central station with a lot of shops and restaurants but the hotel is also amazing. Very beautiful and clean. The corridors and decoration are very beautiful and so is the reception. Great staff in the very polite Japanese way. I had a dinner in the cheapest restaurant in the hotel and the food and service were amazing, and I ate a wonderful beef , very tasteful. The room was very spacious , the bathroom in a high Japanese standard, very clean , soft towels, strong shower and large. Flat panel Tv with a lot of western channels. Great service also in very special Kyoto. Great views of kyoto city and train station. Amazing hotel not just for location.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 17, 2012

The hotel is in the train station so a couple less cab fares to worry about. There is every food and shopping right there for you. We had a king bed room. The room was small. Don't worry if you forgot your toothbrush.This hotel had the best wireless internet I've come across. The bellhops are all female which puzzled me for a moment. The staff is excellent and very helpful.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu
Top Contributor
74 reviews 74 reviews
8 hotel reviews
Reviews in 26 cities Reviews in 26 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 16, 2012 via mobile

I really like the location above Kyoto station. It definitely makes it very easy to get around. The room is adequate, but not large per se, but it's large for rooms in Japan. There are a number of food options nearby and shopping down the escalator or within walking distance. It's a very "city" Kyoto location, so if you're looking for a peaceful ryokan-type experience, this is not it.

Staff has been great.

I'll definitely stay here again when I come back to Kyoto.

Stayed December 2012, traveled as a couple
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HK
Top Contributor
78 reviews 78 reviews
27 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 16, 2012

I always stay here when I go to Kyoto for vacation. It is right above the Kyoto station and you can go to Uji and Nara from the station. It is also quite convenient to catch bus or a taxi downstairs. Rooms are big and spacious which is not easy to find in Japan. Bathroom is big with nice and clean bathtub. Concierge is quite helpful and patient. Service is always prompt and friendly. They have package mailing service at the lobby.

Room Tip: If you prefer quiet room, request the room facing the cityview. This is a huge long hotel and best t...
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 15, 2012

The hotel is at the Kyoto Station which is also connected to the bus and subway station. The station complex has a Isetan departmental store. It is also connected to an underground shopping mall. The property is a typical 4-star hotel with all the business and tourist amenities. Some of the rooms face the station platforms and you can see trains pulling in and away. However, the rooms are well insulated so noise is not an issue. I like this hotel for its excellent location as you can get straight into the hotel once you arrive in Kyoto by train, and you can practically go anywhere you like from the train, bus and subway stations which are just footsteps away.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Granvia Kyoto

Address: 901 Higashi Shiokojicho, Shimogyo-ku | (JR Kyoto Station Karasuma-Central Entrance), Kyoto, Kyoto Prefecture 600-8216, Japan
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 332 Hotels / Ryokan in Kyoto
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Granvia Kyoto 4.5*
Number of rooms: 535
Official Description (provided by the hotel):
Beautiful 15-story hotel atop Kyoto Station - Broadband connection in all guest and banquet rooms - Easy access to Kansai Airport. ... more   less 
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