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“We'll stay here again!” 5 of 5 stars
Review of Hotel Villa Fontaine Kobe Sannomiya

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Hotel Villa Fontaine Kobe Sannomiya
3.0 of 5 Hotel   |   4-1-4 Asahi dori, Chuo-ku,, Kobe, Hyogo Prefecture 651-0095, Japan   |  
Hotel amenities
Ranked #18 of 114 Hotels / Ryokan in Kobe
Amsterdam, The Netherlands
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“We'll stay here again!”
5 of 5 stars Reviewed May 6, 2014

Very comfortable hotel! Perfect location, just a 5 min. walk from Sannomiya station.
Dowstairs the Hotel there is a supermarket, where we bought some fresh fruit every day. Upstairs the supermarket the well-known Daiso 100 Yen shop. Also a Moss Burger at the corner open untill 11 pm.

Anyway, many eateries in Sannomiya area. We had delicious Wagyu beef at Yakiniku-Goemon. A few blocks away. They have an English menu.

We enjoyed the free Western buffet breakfast, plenty of choices: breads, salad, soup, desserts, egg, juices, coffee, tea.

WiFi is only available at the 5th Floor Lobby. We didn't mind that because they have a nice designed Lobby with comfortable couches and a big patio. For the smokers they have a smoking cabin.

Room is tiny but very functional and clean. Especially we enjoyed the bathtub (bath fizz provided every day), as it was quite big for Japanese standard. The bathroom didn't had a flight cabin feel.

Value for the money!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Fontaine_Kobe, マネージャー at Hotel Villa Fontaine Kobe Sannomiya, responded to this review, July 9, 2014
Thank you for your staying in our hotel. We are glad to hear it which you commented in.
We hope we will see you again in the near future.
Please take care by your self.

Best wish, Thank you very mush
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65 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Any
English first
Geneva
Top Contributor
53 reviews 53 reviews
32 hotel reviews
Reviews in 41 cities Reviews in 41 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 28, 2014

I already benefited from the services of a Villa Fontaine hotel, as I experienced the excellent Villa Fontaine Shiodome in Tokyo a few years ago. This time, I chose this hotel for a one-night stay in Kobe, and it was not as good as I expected. Rooms were quite small (for notice, I have been positively surprised to discover some bigger rooms in my almost 3-weeks stay in Japan), bathroom, too. The personnel was nice and helpful. The breakfast is included in the price of the standard room, which was quite low (about 8700 Yen per night, so less than 70 EUR).

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Fontaine_Kobe, マネージャー at Hotel Villa Fontaine Kobe Sannomiya, responded to this review, July 10, 2014
Thank you for your choice and staying in our hotel.
We are sorry to not meet to your expectation.
Although, We are glad to hear that a stuff could help you while you stayed in.
We are waiting you next time.
Thank you so much
Best regard,
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Manila, Philippines
Top Contributor
85 reviews 85 reviews
24 hotel reviews
Reviews in 39 cities Reviews in 39 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed April 21, 2014

Family and I stayed 3 nights in this hotel this month. We chose this place for its close proximity to Kobe Sannomiya station. We were quite impressed with this hotel - it is spanking new, very clean, good sized rooms, courteous service. The rooms came with free breakfast which was of good quality composed of hot soups, salads and breads. The hotel is situated right in the commercial and shopping district so there were plenty of choices for dining and shopping. Right next to the hotel was a nice grocery store where one can buy prepared meals if one is too tired to dine out. Highly recommended for travellers in the Kansai area.

Room Tip: Ask for top floor and rooms not facing the train station
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Fontaine_Kobe, マネージャー at Hotel Villa Fontaine Kobe Sannomiya, responded to this review, July 10, 2014
Thank you for your choice and staying in our hotel.
We are so glad to hear that you satisfided of staying and be happy with the breakfast.
Thank you very much.
We are waiting your next time from bottom of our heart.

Best regard,
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Varese, Italy
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 5, 2014

Perfect location, close to Sannomiya Station but in a quiet street. Despite the standard japanese dimensions, the room is elegant and fully accessoried. Breakfast has various western foods. Outstanding quality/price ratio. Only flaw: the personnel at the Reception is a bit too cold.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Fontaine_Kobe, マネージャー at Hotel Villa Fontaine Kobe Sannomiya, responded to this review, June 13, 2014
Thank you for staying at Hotel Villa Fontaine Kobe Sannomiya.
We hope you had a good time in Japan and also at our hotel.

It was not good enough to care about the air conditioning around
the lobby space and the reception. Now we will be more sensitive about
them to make the guests confortable. Thank you for the pointing out.

We all looking forward to seeing you next time.
Thank you.

Villa Fontaine Kobe Sannomiya Manager
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Monsummano Terme, Italy
Top Contributor
98 reviews 98 reviews
42 hotel reviews
Reviews in 50 cities Reviews in 50 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 5, 2014

I arrived very late, I was helped by my customer to book but the staff could speak english without any problem.

Very good buffet breakfast, sorry I did not have time to enjoy further.

Hope to come back soon.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Fontaine_Kobe, マネージャー at Hotel Villa Fontaine Kobe Sannomiya, responded to this review, June 9, 2014
Thank you for staying at Hotel Villa Fontaine Kobe Sannomiya.
We hope you could have relieve tiredness at our hotel.

It seems you visit Kobe for the business and it was quite busy this time.
Next time you come back, we hope you have some spare time.
We can tell you lots of things and places for sightseeing.

We all looking forward to seeing you next time.
Thank you.

Villa Fontaine Kobe Sannomiya Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noosa, Australia
Top Contributor
154 reviews 154 reviews
131 hotel reviews
Reviews in 85 cities Reviews in 85 cities
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed February 21, 2014

I stayed at the Villa Fontaine for 4 nights in February 2014.

This is a Japanese business hotel, so prepare yourself for small rooms and limited facilities. Having said that, the Villa Fontaine is very much at the northern end of that dubious category, with very contemporary design, smart service, good toiletries, a decent breakfast and a bit more room to move than most of its rivals. It is a serious departure from the bad old business hotel days of drop-in pre fab bathrooms, petro-chemical grade shampoo and decades of stale smoke smell.

Check in was quick and efficient, and in remarkably good English. The room is fitted out tastefully, with coffee and tea facilities, a 40 inch television and very fast (and free!) internet.

There is limited train noise, but otherwise this is a very quiet and relaxing place to stay.

Location is also good; 5 minutes to Sannomiya Station and next door to a very decent supermarket. There are endless dining options within a couple of minutes.

Best of all was the price! Villa Fontaine is cheap-as-chips at Y6000 per night, and I left feeling that I had received excellent value for money.

Overall, this is an outstanding choice for a stay in Sannomiya.

Room Tip: I suggest that you request a room facing away from the train lines.
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Fontaine_Kobe, マネージャー at Hotel Villa Fontaine Kobe Sannomiya, responded to this review, June 9, 2014
Thank you for staying at Hotel Villa Fontaine Kobe Sannomiya.
We hope you had a good time in Japan.

It is so glad that it seems you have been satisfied with the service we provide.
As it is shown on your comment, in some rooms you will hear the train noise.
it is unable to cutting off them completely and we are so sorry about that.

However, now we represent the new discount packages and service to make
it nothig this disadvantage.
it will be more reasonable and conforable for all the guests.

We are looking forward to seeing you next time visiting Kobe.
Thank you.

Hotel Villa Fontaine Kobe Sannomiya Manager
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Oxfordshire
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 37 cities Reviews in 37 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 5, 2014

Right in the heart of Sannomiya, central Kobe. With bustling cafes, games arcades, pachinko arcades etc close-by, you might expect the hotel to be noisy – but far from it. Located down a side road, and with all rooms higher than floor level 5, you have an oasis of quiet next to the bustling city centre. The building is a strange design, with a central core open to the outside (probably cooling in summer, but creates cold corridors in winter!). However, the rooms are well-heated, comfortable and clean. Note that Wi-Fi is only available in the reception and breakfast area (several sofas and chairs to relax on). There is also a department store, including huge supermarket, at the end of the street and the hotel was happy for us to buy food and eat it in the breakfast area. There is even a microwave to heat food if needed. Five minute walk to Ikuta shrine.

Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Fontaine_Kobe, マネージャー at Hotel Villa Fontaine Kobe Sannomiya, responded to this review, June 1, 2014
Thank you for staying at Villa Fontaine KOBE-SANNOMIYA.

We hope you had a good time in Kobe and at our hotel.
As it is written in your comments, around Sannomiya staion is quite busy area.
However, once people step into our hotel, sure they do feel being away from all the city noise.

We all looking forward to seeing you next time you visit Kobe.
Thank you.

Hotel Villa Fontaine Kobe Sannomiya Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Villa Fontaine Kobe Sannomiya

Address: 4-1-4 Asahi dori, Chuo-ku,, Kobe, Hyogo Prefecture 651-0095, Japan
Location: Japan > Kinki > Hyogo Prefecture > Kobe
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #18 of 114 Hotels / Ryokan in Kobe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Villa Fontaine Kobe Sannomiya 3*
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