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Kobe Bay Sheraton Hotel and Towers: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 9 Reviews
5.0 of 5 stars
1
4.0 of 5 stars
5
3.0 of 5 stars
1
2.0 of 5 stars
2
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 74 hotels in Kobe
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  • Hotel class: 4 of 5
  • Rooms: 276
  • Address: 2-13 Koyo-cho Naka, Higashinada-ku Kobe 658-0032 Japan
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Contemporary High-rise Hotel located on Rokko Island, 5 miles from city center. This description is based on information provided by the hotel.
Fitness Center Free High-Speed Internet Restaurant Swimming Pool
Check Rates: $290 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Kobe Bay Sheraton Hotel and Towers

( 5-9 of 9 )
“Great Service”

Kobe Bay Sheraton Hotel and Towers

May 22, 2006
8/8 found this review helpful

A favorite hotel in the Kobe/Hanshin area.
Brilliant service from friendly, efficient staff.
Room decor is a little dated, but always clean.
An array of restaurants offers various cuisines, some a little expensive, but in line with international hotel prices.

Located on Rokko Island, about 6 kilometers from downtown Kobe. A shuttle service leaves the hotel, every 15 minutes to Sannomiya Station (downtown). Fare: 360 yen (one-way) per person in 2006.
This shuttle also picks up and drops off at Shin-Kobe (the Shinkansen Station) every half hour. Fare: 420 yen (one-way) per person in 2006.

Airport Shuttle picks up from the hotel at various times during the day. And staff can handle bookings for you. Connects to Kansai Airport in Osaka, and takes about 1 hour.
Shuttle also drops off at this hotel, (though check the schedule as not all Kobe Airport Shuttle services stop at Rokko Island.) About one shuttle per 1-2 hours.

Nearby to various restaurants if hotel fare is not what you are after.

Very good room rates are often available via the hotel's website.

Have stayed here more than 8 times and find it hard to fault. (Apart from having to pay to use the pool!)

Highly recommended.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: March 2006
Member since: May 22, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Tourists
Was this review helpful? Yes No
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Average price*: $290 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Western style hotel”

Kobe Bay Sheraton Hotel and Towers

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4 of 5 stars
Kobe Japan
Sep 25, 2005
1/1 found this review helpful

Stayed at the Sheraton on Rokko Island while on a house hunting trip to Japan. The service was incredible, concierge went way beyond the call of duty in providing information about Japn sights and public transportation. Good sized room with a king size bed - a luxury in Japan! The buffet was expensive, but other than McDonald's or Starbucks it's the only western breakfast you will find on the island.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
expat2's Summary
Date of Stay: July 2004
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes No
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Average price*: $290 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice hotel, but they charge $20 extra to use the pool !”

Kobe Bay Sheraton Hotel and Towers

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2 of 5 stars
From Australia to New York
Mar 13, 2005
4/7 found this review helpful

My first impressions were very positive - it's a nice hotel and the service was good. This all changed when I went to have a quick swim before doing some sightseeing. I was told that even for hotel guests, that would be an extra 2000 Yen !!! That gets expensive if you like a swim twice a day. Not even the Park Hyatt Tokyo charges to use the pool & their pool is at least 10 times nicer. I won't stay at the Kobe Sheraton again - charging guests extra to use the hotel pool is very poor form.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD_MD's Summary
Date of Stay: March 2005
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $290 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“景色がキレイだった☆”

Kobe Bay Sheraton Hotel and Towers

Oct 28, 2008

  • This TripAdvisor Member:
    • Liked — 部屋にチョコのプレゼントがあった♪
    • Disliked — 阪神グッズいっぱいのスポーツバー。。
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ちぴろ's Summary
Date of Stay: October 2008
Traveled with: 配偶者/恋人
Visit was for: ロマンチックな短い休暇
Age group: 25-34
Member since: October 28, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $290 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“ベッドがいまいち”

Kobe Bay Sheraton Hotel and Towers

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3 of 5 stars
神戸市
Sep 24, 2008

  • This TripAdvisor Member:
    • Liked — 夜景
    • Disliked — ベッドの硬さがあわなかった
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
takotyu's Summary
Date of Stay: October 2007
Traveled with: 配偶者/恋人
Visit was for: 家族とのゆったりした休暇
Age group: 35-49
Member since: September 13, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $290 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Kobe Bay Sheraton Hotel and Towers

( 5-9 of 9 )
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Kobe Bay Sheraton Hotel and Towers Also Known As

Address: 2-13 Koyo-cho Naka, Higashinada-ku, Kobe 658-0032, Japan