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“Strange western-japanese combo” 3 of 5 stars
Review of Hiroshima Intelligent Hotel Grand

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Hiroshima Intelligent Hotel Grand
3.0 of 5 Hotel   |   1-4 Kyobashicho, Minami-ku, Hiroshima 732-0828, Hiroshima Prefecture (Hiroshima Station)   |  
Hotel amenities
Ranked #50 of 123 Hotels / Ryokan in Hiroshima
Denmark
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Strange western-japanese combo”
3 of 5 stars Reviewed September 5, 2012 via mobile

The Grand Intelligent is conveniently located a few minutes walk from the station (you can even go through underground passage and avoid traffic), and check in was smooth.
The lobby and overall style is kinda weird - all old world antiques and a wiennese vibe - and this is found in the rooms also, with the exception of the inevitable capsule bathrolm, complete with multifunctional toilet and everything.
Everything was clean, but the room felt a bit tired and the beds were smaller than usual.
The breakfast was reasonably priced at ¥800 for a western-japanese buffet on the top floor.
It is not perfectly located for the shopping arcades or the Peace Memorial Park, but the 20-25 miute walk there is not too bad.
All in all, pretty standard fare except for the antiques road show styling.

Stayed September 2012, traveled as a couple
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107 reviews from our community

Traveler rating
    8
    48
    39
    8
    4
See reviews for
28
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Izumo, Japan
Level Contributor
139 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed July 29, 2012

The hotel is located nearby Hiroshima station by 3 minutes walking. The interior design incorporates features of European traditional art. I felt it is interesting. Neighbor building blocks the view from the my staying room window. Bed is wide and comfortable, bath room is small. Japanese and western buffet style breakfast is yummy.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 7, 2012

The rooms are not large - let's get that out of the way to start. However I'm an Aussie who has lived in Japan for a while now, so I'm used to packing light and living in smaller spaces. What I liked more than anything was it was clean, tidy, presentable, and the staff were friendly, accommodating and helpful. We used the front desk to get transit passes, dinner recommendations and site seeing tips. Nothing was too much to ask. Location is great as well, just a 5 minute walk (or less) from the train station. For the money as well it was good value - which is why we booked in the first place.
Recommended.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed September 24, 2011

A nice and decent hotel. It was clean and comfortable. The front office staff were so helpful as they tried their best to make us feel comfortable. It was great that they allowed us to check in shortly after we arrived from a 12 hour bus ride from Tokyo. It was a real happy moment to be able to freshen up and head out to the sights. They also provided very useful information about getting around Hiroshima. The room was average in size, but this is Japan, rooms are smaller than most other SE Asian countries. Overall, I would recommend travellers to this hotel.

  • Stayed August 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 30, 2010

I was a little wary about this hotel that our JTB agent booked for us, but I should have listened. Apart from very cramped rooms and hideous decor, the walls have some very old and noisy plumbing that kept us up all night. To add to that, I found a hair in my bed! Get other lodgings!

  • Stayed August 2010, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DC
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 18, 2010

Great stay. No issues. Front desk have good English so booking and getting directions was easy. Free Internet pc's in the lobby and LAN in the rooms. Room was clean and reasonably large for a innercity hotel. Bed was comfy. AC controls hard to find (in bedside table with the radio controls). Would happily stay here again.

  • Stayed August 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed December 24, 2009

We left booking our hotel in Hiroshima to the last minute and as a consequence didn't have the chance to check out Trip Advisor before we booked anything - I wished we had, although having just read some of the reviews on here saying the hotel is 'wonderful' I wonder if some of the others were staying in a different place to us?!

I would compare this hotel to Fawlty Towers, The rooms were really shabby, dated and not very clean, The bed was SO uncomfortable that I think we managed to get about 3 hours sleep at best. As other visitors have noted the plumbing is dodgy so everytime other residents have a shower/flush the toilet/wash their hands/brush their teeth (you get the idea) then you hear it! We asked for a non-smoking room but the room smelt like a mouldy ashtray.

We actually checked out at about 7am because we couldn't bear to be there any longer.
We stayed on the 6th Floor but I am struggling to recall the room number to tell you to avoid it! Hideous. Shame, as we loved Hiroshima.

We saw a hotel closer to the Peace Park, just off the main thoroughfare, called Hotel Active which looked great. My recommendation would be to stay at Hotel Active and give this hotel a very wide berth!

  • Stayed December 2009, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hiroshima Intelligent Hotel Grand

Address: 1-4 Kyobashicho, Minami-ku, Hiroshima 732-0828, Hiroshima Prefecture
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Hiroshima Station , Kanayamacho Station
Amenities:
Business Center with Internet Access Restaurant
Hotel Style:
Ranked #50 of 123 Hotels / Ryokan in Hiroshima
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hiroshima Intelligent Hotel Grand 3*
Number of rooms: 180
Official Description (provided by the hotel):
Best hotel with good location for business and sightseeing ... more   less 
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