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“Clean, Tidy, Friendly, Excellent Location” 4 of 5 stars
Review of Hiroshima Intelligent Hotel Grand

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Hiroshima Intelligent Hotel Grand
3.0 of 5 Hotel   |   1-4 Kyobashicho, Minami-ku, Hiroshima, Hiroshima Prefecture 732-0828, Japan (Hiroshima Station)   |  
Hotel amenities
Ranked #50 of 123 Hotels / Ryokan in Hiroshima
Tokyo, Japan
Top Contributor
59 reviews 59 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
“Clean, Tidy, Friendly, Excellent Location”
4 of 5 stars Reviewed May 7, 2012

The rooms are not large - let's get that out of the way to start. However I'm an Aussie who has lived in Japan for a while now, so I'm used to packing light and living in smaller spaces. What I liked more than anything was it was clean, tidy, presentable, and the staff were friendly, accommodating and helpful. We used the front desk to get transit passes, dinner recommendations and site seeing tips. Nothing was too much to ask. Location is great as well, just a 5 minute walk (or less) from the train station. For the money as well it was good value - which is why we booked in the first place.
Recommended.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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84 reviews from our community

Traveler rating
    6
    42
    27
    5
    4
See reviews for
24
14
14
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 24, 2011

A nice and decent hotel. It was clean and comfortable. The front office staff were so helpful as they tried their best to make us feel comfortable. It was great that they allowed us to check in shortly after we arrived from a 12 hour bus ride from Tokyo. It was a real happy moment to be able to freshen up and head out to the sights. They also provided very useful information about getting around Hiroshima. The room was average in size, but this is Japan, rooms are smaller than most other SE Asian countries. Overall, I would recommend travellers to this hotel.

  • Stayed August 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 30, 2010

I was a little wary about this hotel that our JTB agent booked for us, but I should have listened. Apart from very cramped rooms and hideous decor, the walls have some very old and noisy plumbing that kept us up all night. To add to that, I found a hair in my bed! Get other lodgings!

  • Stayed August 2010, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DC
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 18, 2010

Great stay. No issues. Front desk have good English so booking and getting directions was easy. Free Internet pc's in the lobby and LAN in the rooms. Room was clean and reasonably large for a innercity hotel. Bed was comfy. AC controls hard to find (in bedside table with the radio controls). Would happily stay here again.

  • Stayed August 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed December 24, 2009

We left booking our hotel in Hiroshima to the last minute and as a consequence didn't have the chance to check out Trip Advisor before we booked anything - I wished we had, although having just read some of the reviews on here saying the hotel is 'wonderful' I wonder if some of the others were staying in a different place to us?!

I would compare this hotel to Fawlty Towers, The rooms were really shabby, dated and not very clean, The bed was SO uncomfortable that I think we managed to get about 3 hours sleep at best. As other visitors have noted the plumbing is dodgy so everytime other residents have a shower/flush the toilet/wash their hands/brush their teeth (you get the idea) then you hear it! We asked for a non-smoking room but the room smelt like a mouldy ashtray.

We actually checked out at about 7am because we couldn't bear to be there any longer.
We stayed on the 6th Floor but I am struggling to recall the room number to tell you to avoid it! Hideous. Shame, as we loved Hiroshima.

We saw a hotel closer to the Peace Park, just off the main thoroughfare, called Hotel Active which looked great. My recommendation would be to stay at Hotel Active and give this hotel a very wide berth!

  • Stayed December 2009, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
1 review
4 of 5 stars Reviewed August 25, 2009

We stayed here in a Japanese style room (4 + 8 tatami mats) since there were 4 of us. I had difficulty sleeping because you could hear water running throughout the room whenever other guests would use the restroom. The first night the bathtub water seeped out the floor and the next night the toilet got clogged. I didn't make it a big deal because the staff who came to fix it were so sincere and apologetic. The location is great: you can see the hotel from Hiroshima Station. The Hiroden (street car) stop is also close by. For meals, just walk up towards the Station where there are several restaurants and shopping arcades. There are also 2 terminals in the lobby where you can check email or use the internet for free.

  • Stayed August 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 7, 2009

It was very grand in the entrance. The rooms were a little older but clean and good.
The breakfast was very good with a buffet and ots of variety of Japanese and continental.
It was easy to get to the centre of the town on the street cars which were at the end of the road.
Very close to the station, we jumped in a taxi and basically got driven across the road and over the river!
We had a 2 day travel ticket in with our stay which made travel very easy and this included to the island of Miyajima. If you are travelling on a japanese rail Pass then travel can be made to the island using the main JR station and also the JR ferry, a much quicker option. By street car it took over an hour and a half to Miyajima.
In the centre there are high rise blocks thaat have great small bar type restaurants. There are many to choose from on the same floor so just choose one that is full, preferably of Japanese!
The internet was 1000Yen for as long as you needed, rather expensive to send an email, needless to say we didn't that day!

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hiroshima Intelligent Hotel Grand

Address: 1-4 Kyobashicho, Minami-ku, Hiroshima, Hiroshima Prefecture 732-0828, Japan
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Hiroshima Station , Kanayamacho Station
Amenities:
Business Center with Internet Access Restaurant
Hotel Style:
Ranked #50 of 123 Hotels / Ryokan in Hiroshima
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hiroshima Intelligent Hotel Grand 3*
Number of rooms: 180
Official Description (provided by the hotel):
Best hotel with good location for business and sightseeing ... more   less 
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