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“Great value and location; thin mattress” 4 of 5 stars
Review of JMS Aster Plaza Hiroshima International Youth House

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JMS Aster Plaza Hiroshima International Youth House
4-17 Kakomachi, Naka-ku, Hiroshima 730-0812, Hiroshima Prefecture   |  
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Special Price
35% off room rate
Ranked #14 of 123 Hotels / Ryokan in Hiroshima
Singapore, Singapore
Level Contributor
251 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 251 helpful votes
“Great value and location; thin mattress”
4 of 5 stars Reviewed January 8, 2014

We booked the family room for four and paid only JPY 11200 per night. The decent size family room is in traditional Japanese Ryokan style, meaning that after day use you put mattresses on the floor for sleeping. The children liked it very much, we also liked the day time lay-out, but as adults thought that the mattresses were to thin thus too hard and uncomfortable for us. Matter of taste. The rest of the facilities and service were certainly great given the rate. Reception staff speaks english very well. We understand that standard 2 pax rooms are with normal beds and lay-out. Tip: If you like ice creams, our boys discovered an ice cream vending machine (brand Seventeen) just up the stairs from the reception selling quality ice creams for only JPY 120. The hotel is less than 1 km south of the Peace Memorial Museum and Park.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsterPlaza, マネージャー at JMS Aster Plaza Hiroshima International Youth House, responded to this review, January 10, 2014
Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel.

We're sorry you were not fully satisfied with the Futon mattresses in Japanese style room. Your feedback is very important to us as this assists us in continually improving the facilities we offer to our guests.

And we are delighted to see your positive feedback regarding the rest of the facilities and service. Thank you. There in nothing that making us happier than hearing that you had a wonderful time on your family trip.

We hope to see you again on your next trip to Hiroshima.

Please feel free to contact us anytime. E-mail: reserve@hiyh.pr.arena.ne.jp
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52 reviews from our community

Traveler rating
    28
    19
    5
    0
    0
See reviews for
9
16
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Stockholm, Sweden
Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 2, 2013

Very close to the A bomb museum and memorial garden. Walking distance to the city. Quiet rooms and nice views. No breakfast in the hotel witch is a drawback. Breakfast is served in the next buildning witch is a conference center. Free WiFi only in the lobby

  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsterPlaza, マネージャー at JMS Aster Plaza Hiroshima International Youth House, responded to this review, January 8, 2014
Thank you so much for taking the time to write about our hotel. We are sorry that no break fast in here during your stay. Our restaurant serve break fast only sunday morning.
As you written, break fast is served in the next builiding, or Bakery cafe 'Mozart' near here on week day.

Free Wifi is available only in the lobby now, also we offers free wired internet access in the room.
( LAN wire cable can be borrowed for free at the front desk.)

We appreciate the candid feedback we recieve and we hope to see you again on your next trip to Hiroshima.

Thank you!
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Auckland Region, New Zealand
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed November 24, 2013

We were given this hotel as an option to stay at the JR station information centre. We didn't realise at the time it was an annex to the Youth Hostel, but don't let this put you off as it was pretty much like a Japanese Business Hotel. Large rooms, comfortable beds, with all the amenities we required [coin laundry]. Short walk to the Peace Park and rest of the shopping area. I think we paid about 6300/6500 yen, very reasonable compared to other places.

Room Tip: I think the rooms on the top floor [think 9th] are more hotel style than hostel, so make sure you as...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsterPlaza, マネージャー at JMS Aster Plaza Hiroshima International Youth House, responded to this review, January 8, 2014
Thank you for sharing your experience with us as we are delighted to see your positive feedback. We are truly happy to hear that you enjoyed stay with us.

How lucky we are that you stopped by Tourist Information Centre for accommodation.

We contacts with the Tourist Information Centre regarding our room availability every day. ( There are Two tourist Information centre in Hiroshima city.JRstation and Peace memorial park. ) Staff with good English communication skills give you some option of hotels and book a room for you.

It would be a pleasure to have you stay with us again should your travels bring you our way.
Thank you and until we meet again...
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Mataró
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 22, 2013

I've been here for two nights, this place is very relaxing and centric. I would recommend for its price, for its super bigs bedrooms and is wonderful for visiting all around Hiroshima.
The only problem that could say is the curfew time, 1am... But ok for not going to sleep too late :)

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsterPlaza, マネージャー at JMS Aster Plaza Hiroshima International Youth House, responded to this review, January 7, 2014
Thank you for staying with us and for taking the time to write about your experience at our hotel.

We are glad you liked our guest room! We offer a special discount for a guest from foreign country ( except Japanese citizenship ). So we look forward to the opportunity to meet a guest from oversea.

We are sorry for the inconvenience about curfew time....

Please come visit here again! Thank you!
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melbourne
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 12, 2013

What luck...., got booked into here from the helpful (Smiling) Tourist Centre at the station, Did not know what to expect after a 25 minute trip on the tram, there I was at the address .I asked where was the accommodation, I was right in front of it. A bright, clean, breezy, modern comfortable Hotel/Hostel. One block away from the Peace Memorial Park and Museum. Things got even better when I went inside and met the Reception People, to say they are the greatest is an understatement.
I stayed for three nights and loved it, 9th floor, fresh air and good views, no meals but they are not far away including a breakfast next door, buffet with a wide selection for $13US..and plenty of other meals within 400 metres. The bright room with a large comfortable bed, clean compact bathroom, fridge, kettle, desk etc The curfew which is no big deal as this city will tire you . No WiFi but computers which got the urgent stuff done, A laundry with dryers. As with the rest of Japan, safe as safe.
All this for $40 per night.... The best value, What luck.................

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsterPlaza, マネージャー at JMS Aster Plaza Hiroshima International Youth House, responded to this review, January 7, 2014
Thank you for staying with us! Sorry for the late reply:(

We were very honored to serve you and appriciate your wonderful comments. During your stay, we have enjoyed talking with you. You gave us a cheerful 'Hello' every morning which makes our day happy.

Please come visit us again! You'll never wear out your welcome here.
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Cambridge, UK
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 4, 2013

This is very convenient for the peace park (a must), so if, like us, you're only in Hiroshima for a quick visit, it is definitely worth staying there. Unfortunately on the night we were there, the restaurant wasn't open, but we found a noodle bar opposite, which was very good.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsterPlaza, マネージャー at JMS Aster Plaza Hiroshima International Youth House, responded to this review, November 12, 2013
Thank you for staying with our hotel and we appriciate your good comment. The noodle shop that you found is 'Kara-bu' which is very favorite for local. It's just in front of this hotel. Popular menue is 'Tsuke-men', cold noodle with spicy dip souce. We look forward to welcoming you to Hiroshima again!
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London, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 8, 2012

This is supposed to be an affordable hostel type of accommodation but, as mentioned by others, this is actually more like a hotel. It is well located within walking distance to the Peace Memorial Park and the staff are very helpful and friendly. We stayed in a Japanese style family room which was spacious but I did find the mattress very thin and hard. Not my most comfortable night! The fixtures are a bit dated (sink cupboard door was falling off in the bathroom) but overall very good value for money.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsterPlaza, マネージャー at JMS Aster Plaza Hiroshima International Youth House, responded to this review, December 11, 2012
Thank you for staying with us and the favovable review you gave. How was your trip to Japan?We were such a pleasure to have you.
I'm sorry for the inconvenience during your stay.The futon mattress was not feather, it was cotton inside. If you need extra mattress, please do not hasitate to ask. And I'm ashamed that we could not meticulous maintenance of the bath room.
Best wishes for a happy holiday season.I hope we'll get a chance to serve you again.
Thank you, once more.
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Additional Information about JMS Aster Plaza Hiroshima International Youth House

Address: 4-17 Kakomachi, Naka-ku, Hiroshima 730-0812, Hiroshima Prefecture
Phone Number:
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#3 Best Value Hotel in Hiroshima
Price Range (Based on Average Rates): $
Number of rooms: 49
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Also Known As:
Aster Plaza International Hotel Hiroshima

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