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“Good budget hotel, great breakfast” 4 of 5 stars
Review of Comfort Hotel Hiroshima Otemachi

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Comfort Hotel Hiroshima Otemachi
3.0 of 5 Hotel   |   3-7-9 Otemachi Naka-ku, Hiroshima, Hiroshima Prefecture 730-0051, Japan (Fukuromachi Station)   |  
Hotel amenities
Ranked #16 of 107 hotels in Hiroshima
Napier, New Zealand
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Good budget hotel, great breakfast”
4 of 5 stars Reviewed March 2, 2013

We were staying one night as a side trip from a longer stay in Kyoto. We caught the Shinkansen down and were easily able to find the hotel (after wandering into the other Comfort Hotel just down the street).

Reception were helpful and had laminated English information sheets.

The room are small but very well organised. We were travelling in a group with a couple and a family of four. The couple had a double room which had the smallest bathroom I've ever seen - the sink was ingeniously hanging over the bath and you did have to be careful not to hit your knees getting off the toilet!

The family had two twin rooms next to each other. These were slightly bigger - the "single" beds are not much smaller than the double and there is a table with more living space. The children (aged 7 and 9) also got discounts, the first we'd had in all of Japan.

The location was handy to the major sights of Hiroshima, the museum and the H-bomb hypocentre.

The price we paid was the cheapest in our two week holiday to Japan. It's not a luxury stay but it was clean, very habitable and a bargain. It would be fine for short stays. The breakfast was extensive - western and japanese choices with a lovely spread of fresh fruit.

Room Tip: If you want more room space, go for a twin room, they're only a few dollars more in price.
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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160 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Top Contributor
184 reviews 184 reviews
46 hotel reviews
Reviews in 60 cities Reviews in 60 cities
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed March 1, 2013

Strict 3pm check in enforced, however reception looked after our luggage so we could sightsee before returning for check in. 5mins walk to south entrance of Peace Park. 20mins walk to Hondori and the Okonoyamaki Village.

Front desk spoke adequate English and they had plenty of photocopied English instruction sheets to hand out.

Our room was on the 6th floor and unfortunately right opposite the lifts, which meant we had 4 hours of sleep due to the inconsiderate guests returning at 2am and children screaming excitedly at 6am right outside our room.

Notwithstanding the above, the room was fine. Not too small and we appreciated the clothes line over the small bathtub, as the laundry machines were fully occupied the 2 times I looked. Our room couldn't get the free WiFi, but I had my laptop so used the free LAN wire and used ConnectifyMe to create a hotspot for our iPhone/Android. No English TV but the LAN internet was fast enough for video streaming.

Toiletries (Kao branded) are provided but low quality. We used our own products instead. Plastic bathroom is the smallest out of the 4 hotels we stayed in Japan, but ingenius use of space with the sink 1/3 over the bathtub and a plumbing switch to flow water either to the sink or the shower. They still managed to pack in a gadgety heated toilet.

They provide oversized nightshirts, green stripped which we joked about getting ready to work at the bakery.

The breakfast was the absolute saving grace of our overnight stay. The spread was good: Japanese rice balls, miso soup, minestrone soup, tea/coffee/OJ/green tea, frankfurters, scrambled eggs, waffles, danishes, croissants & slices of bread for toast, butter/jam/cheese, yoghurt with various fruits.

Would stay here again, but will request a room away from the lifts.

Room Tip: Ask for a room away from the lifts if you are a light sleeper.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Top Contributor
60 reviews 60 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 20, 2013

This place has a great price and offers all the basics any business travler needs. Free WIFI, free breakfast (with lots of options to suit anyone) and small mini fridges in the room are great pluses. Its also very close to the International Conference Center Hiroshima and many other attractions. I would stay here again.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 18, 2013

Choose the Comfort Hotel Hiroshima Otemachi as the neighbouring Sunroute was slightly out of our price range and the price included breakfast.
The hotel is very reasonable at the price. There was free wi-fi in the room. Breakfast was pretty good given the cost of the room, there is a good selection of both Japanese and Western options - there is also free coffee available at the lobby through-out the day. The room and bathroom are of an average size for this type of Japanese hotel but are well maintained. Reception was helpful although their proficiency in English varied depending on whom you spoke to.
The location is no worse than that of the Sunroute, it just around the corner and there is a tram stop just in front of the hotel. If walking, the main undercover shopping street is about a 10min walk or it is two tram stops away.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 3, 2013

Me and my husband stayed there for one night. The location of the hotel is good i.e it's just walking distance from McDonald's, KFC, and other Japanese food outlets. Hiroshima peace memorial is around this area as well. To get to the Hotel you need to catch a street car (Tram) from the Hiroshima train station but it's not a big issue because the street car stops in front of Hiroshima station. Hotel rooms are average and no cons to talk about. We got two complimentary breaky buffet vouchers and their breaky included a good selection of western, Japanese food which is a big plus.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Top Contributor
57 reviews 57 reviews
57 hotel reviews
Reviews in 47 cities Reviews in 47 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 1, 2013

Would highly recommend. The rooms are quite small but very clean and had all we needed. Free wifi, fridge, and the breakfast was excellent. Very good rates. Easy to walk to most attractions. and easy to get to on the tram from JR station.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langkawi, Malaysia
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 26, 2012 via mobile

Hotel itself located near the Gembaku A Dome. I can say that it only 5 minutes walking from the lobby. Very clean hotel resort but the room a bit small.Limited choices of breakfast selection but overall a great stay.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Hotel Hiroshima Otemachi

Also Known As:
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Address: 3-7-9 Otemachi Naka-ku, Hiroshima, Hiroshima Prefecture 730-0051, Japan
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Fukuromachi Station , Chudenmae Station
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#7 Best Value Hotel in Hiroshima
#10 Family Hotel in Hiroshima
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel Hiroshima Otemachi 3*
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