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“Pleased” 4 of 5 stars
Review of Mitsui Garden Hotel Hiroshima

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Mitsui Garden Hotel Hiroshima
3.5 of 5 Hotel   |   9-12 Nakamachi, Naka-ku, Hiroshima 730-0037, Hiroshima Prefecture (Fukuromachi Station)   |  
Hotel amenities
Ranked #12 of 123 Hotels / Ryokan in Hiroshima
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Pleased”
4 of 5 stars Reviewed April 21, 2012

We stayed for one night while in Hiroshima. The room was clean, the staff helpful, and the location was perfect. Another reviewer's directions were spot on.

There was no free wifi in the room, and the staff didn't help, the Japanese restaurant was very expensive. The beds were very nice and wide for twin beds, though the pillow was hard. They provide pajamas, which was perfect for a traveler like me planning to sleep in her clothes to pack lightly.

  • Stayed April 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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336 reviews from our community

Traveler rating
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    204
    46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 28, 2012

Stayed in this good located hotel in the heart of Hiroshima city. Easy access from JR station by bus or tram. Modern interior and comfortable beds, bathroom could be bit nicer for age but it is only a minor problem. Breakfast with fantastic views is perfect to start your day. They have PCs for free of charge in the lobby floor and it is useful to check some info. Reception service is very nice and kind. Hotel is really good located near to Peace Park and also dining places. Would recommend to all.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leeds
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 20, 2012

Lovely hotel, right in the centre of Hiroshima and very close to Peace Park.

As with most hotels in Japan, the rooms are small although the rooms in this hotel were actually slightly bigger than most.

Good welcoming reception, helpful staff.

Cleanliness could have been better but this is a very minor complaint.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 29, 2011

The room was small but hotel location was very good. There are many restaurants around the hotel.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Yadonavi

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 18, 2011

I can't speak highly enough of the staff! The woman who handled our check-in spoke perfect English and couldn't be nicer, she really went out of her way to help us. We arrived too early for check-in and the room hadn't been prepared, so she called for our room to be prepared early and even took our bags up to the room so that we wouldn't have to lug them around with us while we waited.

The location is perfect! Quite central, easy access to the tram lines, The Genbaku Dome and Peace Memorial Museum is walking distance, as is Hiroshima Castle. You can even get to Miyajima easily from the boat tour that leaves from the Peace Park.

The rooms were quite large by Japanese standards and the decor was modern and well kept. The cafe and restaurants in the hotel were convenient too.

The only negative thing I have to say is that the surfaces weren't cleaned during the daily cleaning and were therefore dusty by the end of our stay. But this was no biggy.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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stoke on trent
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 2, 2011

Having stayed in many hotels across Japan it was a massive suprise when we turned up at this hotel. Very smart, clean, friendly staff and the view from my room (20th floor) was breath taking and the room was one of the biggest ive stayed in. The best thing about the hotel is the location, right in the heart of everything, peace museum is a ten minute walk and all the shops and bars are less than 5 mins away. Would strongly reccomend this hotel to anyone who want to be in a vibrant trendy hotel with lots going on around it. Also the breakfast was very good for western guests.

Room Tip: The view was amazing from the high floors
See more room tips
  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sidney, Canada
Level Contributor
96 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed September 10, 2011

Three of us spent a night here, in 2 rooms. The rooms were a little nicer than the usual Japanese business hotel and we all felt that it was good value. There was an espresso machine in the room 2 of us had, and our friend was given a room on the Ladies' Floor which had a steam facial machine in place of the espresso machine. Both rooms were on non-smoking floors, as we had requested when we made the reservation. Our room had a nice large desk facing the window, and the internet connection for our computer was free. Our friend was happy to be able to rent a computer from the front desk. There are at least 3 convenience stores right outside the hotel, in different directions. It is a short, easy walk to Peace Park in one direction and the shopping/restaurant area in another direction. Breakfast was not included in our room rate, so we did not eat in the hotel, but that was no problem with so many options close at hand. One of the front desk clerks was quite helpful in assisting us to find a restaurant for dinner that met the needs of 2 vegetarians and 1 non-vegetarian who had her heart set on seafood. Overall, this hotel suited us quite well.

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mitsui Garden Hotel Hiroshima

Address: 9-12 Nakamachi, Naka-ku, Hiroshima 730-0037, Hiroshima Prefecture
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Fukuromachi Station , Chudenmae Station
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#5 Family Hotel in Hiroshima
#9 Business Hotel in Hiroshima
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mitsui Garden Hotel Hiroshima 3.5*
Number of rooms: 281
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Also Known As:
Mitsui Garden Hiroshima

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