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“good location” 4 of 5 stars
Review of Mitsui Garden Hotel Hiroshima

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Mitsui Garden Hotel Hiroshima
3.5 of 5 Hotel   |   9-12 Nakamachi, Naka-ku, Hiroshima 730-0037, Hiroshima Prefecture (Fukuromachi Station)   |  
Hotel amenities
Ranked #8 of 123 Hotels / Ryokan in Hiroshima
Certificate of Excellence 2014
Tokyo
1 review
2 helpful votes 2 helpful votes
“good location”
4 of 5 stars Reviewed December 29, 2011

The room was small but hotel location was very good. There are many restaurants around the hotel.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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260 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Brisbane, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2011 via mobile

I can't speak highly enough of the staff! The woman who handled our check-in spoke perfect English and couldn't be nicer, she really went out of her way to help us. We arrived too early for check-in and the room hadn't been prepared, so she called for our room to be prepared early and even took our bags up to the room so that we wouldn't have to lug them around with us while we waited.

The location is perfect! Quite central, easy access to the tram lines, The Genbaku Dome and Peace Memorial Museum is walking distance, as is Hiroshima Castle. You can even get to Miyajima easily from the boat tour that leaves from the Peace Park.

The rooms were quite large by Japanese standards and the decor was modern and well kept. The cafe and restaurants in the hotel were convenient too.

The only negative thing I have to say is that the surfaces weren't cleaned during the daily cleaning and were therefore dusty by the end of our stay. But this was no biggy.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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stoke on trent
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 2, 2011

Having stayed in many hotels across Japan it was a massive suprise when we turned up at this hotel. Very smart, clean, friendly staff and the view from my room (20th floor) was breath taking and the room was one of the biggest ive stayed in. The best thing about the hotel is the location, right in the heart of everything, peace museum is a ten minute walk and all the shops and bars are less than 5 mins away. Would strongly reccomend this hotel to anyone who want to be in a vibrant trendy hotel with lots going on around it. Also the breakfast was very good for western guests.

Room Tip: The view was amazing from the high floors
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  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sidney, Canada
Top Contributor
81 reviews 81 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed September 10, 2011

Three of us spent a night here, in 2 rooms. The rooms were a little nicer than the usual Japanese business hotel and we all felt that it was good value. There was an espresso machine in the room 2 of us had, and our friend was given a room on the Ladies' Floor which had a steam facial machine in place of the espresso machine. Both rooms were on non-smoking floors, as we had requested when we made the reservation. Our room had a nice large desk facing the window, and the internet connection for our computer was free. Our friend was happy to be able to rent a computer from the front desk. There are at least 3 convenience stores right outside the hotel, in different directions. It is a short, easy walk to Peace Park in one direction and the shopping/restaurant area in another direction. Breakfast was not included in our room rate, so we did not eat in the hotel, but that was no problem with so many options close at hand. One of the front desk clerks was quite helpful in assisting us to find a restaurant for dinner that met the needs of 2 vegetarians and 1 non-vegetarian who had her heart set on seafood. Overall, this hotel suited us quite well.

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dublin
Top Contributor
57 reviews 57 reviews
42 hotel reviews
Reviews in 44 cities Reviews in 44 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 5, 2011

After paying a similar price and more for other hotels around Japan, we were pleasantly surprised by this hotel.
Although we booked a non-smoking room (with OctopusTravel.com), they did not have any when we arrived, so we were put into a smoking room. However, it was fine as we could not smell any cigarette smoke. The room was quite large (for Japan), and clean, with comfortable beds.

The hotel is in a good location, within walking distance to the dome, peace park, and the lively district of Nagarekawa, with Plenty of restaurants & bars.
To get to it, we took the #1 tram and asked the conductor to let us know when we reached the "Fukuromachi" stop. From there it's a 3min walk.

This hotel was one of the best we stayed at in Japan (for it's price range), so would stay here again if I were to return to Hiroshima.

  • Stayed November 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 4, 2010

Elegantly decorated hotel. Rooms were very clean and large by Japanese standards. Conveniently located in downtown Hiroshima and 5 minutes drive from the main tourist spots, eg. Peace memorial Park. I arrived early and they allowed me to check in early without imposing an extra charge, although they mentioned this was an exception - indicating flexibility. Good value for money as well (but it's possible that hotels in general are cheaper in Hiroshima compared to Osaka and Tokyo).

Stayed July 2010, traveled solo
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Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 15, 2010

This is a very good hotel, with very nice rooms, good service and close to shops and restaurants. Unfortunately when booking with Agoda, there was no distinction between smoking and non smoking rooms, and we were allocated a smoking room. I can not sleep in smoking rooms, so we asked to be changed. There were no non-smoking rooms available for the nights we were staying, so they gave us an upgrade to a suite costing double the original room rate, at no extra cost.
Agoda needs to distinguish between smoking and non smoking rooms. If booking with Agoda again, I will be careful to add it as a special request on the booking form. It is not acceptable to be put into a smoking room. It's strange in Japan that you can still smoke on trains, in hotels and restaurants, but there are no smoking signs everywhere prohibiting smoking on the footpath!

Stayed May 2010, traveled as a couple
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Additional Information about Mitsui Garden Hotel Hiroshima

Address: 9-12 Nakamachi, Naka-ku, Hiroshima 730-0037, Hiroshima Prefecture
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Fukuromachi Station , Chudenmae Station
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#5 Business Hotel in Hiroshima
#7 Family Hotel in Hiroshima
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mitsui Garden Hotel Hiroshima 3.5*
Number of rooms: 281
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Also Known As:
Mitsui Garden Hiroshima

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