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“Nice view!” 4 of 5 stars
Review of Hotel Sunroute Hiroshima

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Hotel Sunroute Hiroshima
3.5 of 5 Hotel   |   3-3-1 Otemachi, Naka-ku, Hiroshima 730-0051, Hiroshima Prefecture (Fukuromachi Station)   |  
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Special Rate
¥2,900 (JPY)
Ranked #25 of 123 Hotels / Ryokan in Hiroshima
4.0 of 5 stars 476 Reviews
Naxxar, Malta
Senior Contributor
46 reviews 46 reviews
36 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
“Nice view!”
4 of 5 stars Reviewed December 14, 2013

This hotel is a tram ride away from hiroshima train station and 5-10 mins away from Peace memorial park. In fact we had our room overlooking the park which gave us a nice view from the 7th floor! Room is spacious, very clean and comfortable. Full bathroom facilities too. Wifi is only available in the lobby.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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476 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
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English first
Wien
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 18, 2013

Very close to Peace Memorial Park and Museum as well as shopping and restaurant areas in the city. Walking distance to streetcar leading to Miyajima, Itsukushima shrine which is a must when in Hiroshima. From the breakfast restaurant one has a great view over the city. Breakfast was very good and the service was perfect in every respect. Spacious and clean rooms with all the amenities one can expect.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Addison, Texas
Top Contributor
89 reviews 89 reviews
34 hotel reviews
Reviews in 51 cities Reviews in 51 cities
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed October 31, 2013

Chose this property over the more expensive ANA Hotel across the street when attending a conference, but regretted the decision almost immediately upon checking in. Was advised that I could not have a room key since my roommate had already checked in and had been issued the only key available to the room. Since we were not on the same schedule, this became a serious inconvenience, but the management was adamant about not being able to give us a second key. Their solution to our not wanting to wake one another up to gain access to the room after hours was to send a front desk person up to the room with whichever us did not have the key and to open the door using the management's key which was totally unwieldy. They really were not up to the standard of an international conference hotel -- no English language TV, no wifi in the room. Next time I'll spring for the extra expense in order to have the amenities expected at an international conference hotel.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Toronto, Canada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 28, 2013 via mobile

As others have noted this is a trade off. The location is great. Steps to the Peace museum and Peace Park. My room on the 9th floor looked down the river to the A-Dome. The rooms are scuffed with areas of torn wall covering. The bathroom was dingy. There is Wi-Fi in the lobby but I could not make my internet phone work. My Apple Airport Express was not easy to connect to the wired internet in the room and I thought it was faulty - not so, something to do with the connection or their system. Would probably try another hotel if visiting again.

Stayed October 2013, traveled solo
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Jeddah
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 21, 2013

The hotel is located across the bridge of the peace memorial. Also not very far from jr Hiroshima station. Just take electric railway car # 1 and stop at Chuden Mae. However, there are not so many restaurants nearby. I only stayed for one night so I didn't try hotel restaurants.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sale, Australia
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 14, 2013

The location is excellent, the foyer is very good. The rooms need a complete refit. They are just old and very tired. The staff are really mixed - very few can speak any english beyond hello (my Japanese was better than their English and they work in hospitality) and some are bordering on rude. I know this may be in part the Japanese very shy nature coming through, but other hotels, etc were not like this. The Hotel needs to invest in training in customer service.

  • Stayed July 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roadtrip
Top Contributor
58 reviews 58 reviews
45 hotel reviews
Reviews in 41 cities Reviews in 41 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 6, 2013

I paid $55.00/night total for a single room at this hotel booked 3 months prior on hotels.com.The previous posts on TA are accurate. The location was fantastic, a 3 minute walk to Peace Park. The internet was reasonably fast (both wired and wifi) There were no English Channels on the TV. The room was hot at times, so I had to open the window (as their A/C does not work yet....only heat)The Bed (medium hard)and Pillows (western) were excellent.I would recommend it to all, a good medium budget choice for Hiroshima.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sunroute Hiroshima

Address: 3-3-1 Otemachi, Naka-ku, Hiroshima 730-0051, Hiroshima Prefecture
Phone Number:
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Fukuromachi Station , Chudenmae Station
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #25 of 123 Hotels / Ryokan in Hiroshima
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Sunroute Hiroshima 3.5*
Number of rooms: 283
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