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Hotel Sunroute Hiroshima: Traveler Reviews

3.5 of 5
3-3-1 Otemachi, Naka-ku, Hiroshima, Hiroshima Prefecture 730-0051, Japan (Fukuromachi Station)
Hotel amenities
Hotel Sunroute Hiroshima
Ranked #19 of 106 hotels in Hiroshima
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311 reviews from our community

Traveler rating
    53
    172
    73
    7
    6
See reviews for
Families
32
 
Couples
97
 
Solo
34
 
Business
36
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Netherlands
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
44 helpful votes 44 helpful votes
“Good location”
4 of 5 stars Reviewed January 2, 2013

Location is great, just outside the Peace Park (impressive!) and close to a tram stop of the tram that will take you to and from the train station.
The lobby is grand and comfortable, the room a decent size, and internet is free (lan, connector is provided). Hot water pressure was good, bed comfortable, amenities sufficient.
Coffee and tea facilities are included, as well as a fridge.

I was on a non-smoking floor, but one of my neighbours could not control his addiction.
Also, the emergency route was blocked by a cart with linen supply ….
All in all, it was a comfortable stay and it would most likely be my choice again.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Meyem about Hotel Sunroute Hiroshima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Comfortable Hotel, Great Location!”
5 of 5 stars Reviewed December 12, 2012

This hotel is in a brilliant location to everything you want to see in Hiroshima! Just a short walk from Chudenmae Station and ideally located to the Hiroshima Peace Memorial and A-Bomb Dome. I highly recommend anyone travelling to Hiroshima to stay in this hotel, great prices, friendly staff and perfect location. I would ask when booking to a view over the river as our room was facing the opposite direction and had no view at all which was a real shame! .. If you are walking from Chuden Mae Station on your way you will see a small soup kitchen its got brown wood with white flags, EAT THERE! Try the Hiroshima Special Soup or the Chop Suey on rice you will be amazed!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AmandaLS about Hotel Sunroute Hiroshima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, CA
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
45 helpful votes 45 helpful votes
“Good after I switched rooms”
4 of 5 stars Reviewed December 11, 2012

Glad that they accommodated my request to switch the rooms. I booked non-smoking rooms, but both rooms smelled like cigarette smoke. I think they need to crack down on smokers in non-smoking floors.

Conveniently close to the Peace Memorial. Just a 5 minute walk to the entrance.

Had problems communicating with some of the front desk staff who didn't speak English. But it's ok - it's their country. Visited the Mazda plant (10am for English tours every day). You actually see the assembly line of the cars being built.

This hotel is close to shopping areas.

Room Tip: If you're a non-smoker or allergic to smoke, make sure you check the rooms first before settling...
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DiscrimTaste about Hotel Sunroute Hiroshima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Good location but very dated hotel. Strong smell of cigarettes in room”
3 of 5 stars Reviewed December 3, 2012

So, we asked for a non-smoking room. The first thing we noticed upon walking into the room was the stale stench of cigarettes. We opened the window (with great difficulty), but outside our window was an air-con outlet (a loud fan-type thing, we think it was air con related) so we couldn't sleep with it open since it was too loud. I confirmed with reception that the room was indeed, non-smoking (the entire floor was) but I was told that 'due to the air ventilation system in the whole hotel, rooms inevitably smell of cigarettes'. The reception staff did put a ventilator machine in our room for fifteen minutes which helped a bit, but the smell promptly returned the following morning.

The bathroom was dated and didn't have handwash?!

Other than that, everything was clean and functional. The staff were pleasant. The Peace Park was within a couple of minutes from the hotel and very convenient.

  • Stayed December 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask putkinslikesed about Hotel Sunroute Hiroshima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“a little outdated, but right next to peace park”
5 of 5 stars Reviewed November 17, 2012

the hotel itself is maybe a little outdated, and could do with some modernisation, however its location more than made up for it. It is a 3 minute walk to the peace park and all the sights, including the fascinating museum.

Staff are friendly and courteous, although it required a little invention due to the lack of english spoken.

The rooms are spacious and we had a fantastic view over the peace park and a bomb dome.

excellent value for money.

Room Tip: Room 2525 had a fantastic view over the peace park
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Richard W about Hotel Sunroute Hiroshima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sunroute Hiroshima

Address: 3-3-1 Otemachi, Naka-ku, Hiroshima, Hiroshima Prefecture 730-0051, Japan
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Fukuromachi Station , Chudenmae Station
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #19 of 106 hotels in Hiroshima
Price Range: $
Hotel Class:3.5 star (3.5*)
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