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“Good experience” 4 of 5 stars
Review of Hotel New Hiroden

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Hotel New Hiroden
3.0 of 5 Hotel   |   14-9 Osuga-cho, Minami-ku, Hiroshima, Hiroshima Prefecture 732-0821, Japan (Hiroshima Station)   |  
Hotel amenities
Ranked #23 of 123 Hotels / Ryokan in Hiroshima
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Good experience”
4 of 5 stars Reviewed July 10, 2013 via mobile

Our one night experience at this hotel was a good one. Air conditioning was cold and the room was clean. It is close to the train station so getting any where in the city is easy. We walked from Hiroshima castle to the hotel in about 25 min.

The breakfast buffet was average at best. Pricing was ok. I'm ultra critical since I'm used to American style breakfast being one of my favorite meals of the day.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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207 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Brisbane, Australia
Top Contributor
79 reviews 79 reviews
78 hotel reviews
Reviews in 78 cities Reviews in 78 cities
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed June 20, 2013

We stayed at Hotel Hiroden Hiroshima for 2 nights in one of their double rooms. The room itself was functional, but tiny (small even for a Japanese hotel room!). There was no wifi in the room, only in the lobby, though there was cabled internet in the room. On the plus side, the rooms were clean and the hotel is in a great location - lots of eateries in the neighbourhood, it's very close to the station, and it's an easy walk to Peace Memorial Park and Hiroshima Castle. The staff were great too, they spoke great English and were really helpful. Good value for money if you want something basic and functional.

Stayed June 2013, traveled as a couple
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Singapore, Singapore
Top Contributor
79 reviews 79 reviews
77 hotel reviews
Reviews in 52 cities Reviews in 52 cities
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed May 28, 2013

Spent 3 nights at Hotel New Hiroden recently. It is located about 5 minutes from the right of the south exit of Hiroshima Station. In fact, the building is quite tall. This made it very easy to recognise from a distance. There were many eateries and a supermarket (that closed quite late) within Hiroshima Station. The tram terminus is just outside the station. This made the hotel a really convenient place to commute within the city.

The exterior and the spacious lobby of the hotel looked impressive. After a quick check-in, I was given a room at level 12 of the property. However, I was less than impressed of the room. It was clean and the bed was comfortable. The design was slightly dated which could benefit from a refurbishment.

The air-conditioning was not working well and I had to leave my window opened. Since my room faced straight on the railway tracks, noise was an issue. In fact, I could still hear the sounds of the trains after closing my window.

As usual, Wifi was only available at the lobby and there were no bottled waters in the room. Vending machines were located throughout the property for my convenience. Breakfast came with extra which I didn't try given the abundance of breakfast places within the vicinity.

All in all, I liked the location of New Hiroden for its easy access to shops and transport. The staffs were quite helpful and friendly. However, I guess if the room was more comfortable, it would have been a perfect stay for me.

Room Tip: Ask for a room that does not face the railway tracks
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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BSB
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 21, 2013

We stayed in this hotel for three nights during our visit to Hiroshima. It came in a package of flight and hotel. Hotel New Hiroden is a few minutes walk from the Hiroshima station, about 15 minutes from the bus stop. It was a little difficult to find the first time. We followed the access information from the hotel website. We entered the station building, came out the station building again, and eventually found the entrance to the underpass in front of the station. In short, as we came out of the bus from airport, we should not enter the station building. The underpass entrance is in front of the building. Following the suggested path, there were a few stairs to climb. We later found that we could avoid stairs by using the elevator right after the underpass (marked as B in the hotel access map). The elevator leads to point E in the access map. Then, coming out of the elevator and exiting the building, turn right to walk to the hotel (about another 7 mins walk). The hotel room was really comfortable.  It was spacious.  The layout was nice in the air-conditioning position, the room and entrance lobby has  a door in between giving homey feel.  It had sound system to play music, with controls right at bed top.  Beds were comfortable.  Pillows were fine for me, too high for my wife. No view from the room, although there are windows and they can be opened. However, we spent most of the time outside the room and the room served a comfortable base.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Top Contributor
134 reviews 134 reviews
29 hotel reviews
Reviews in 59 cities Reviews in 59 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed May 5, 2013

The hotel is well-situated near the train station, which unfortunately reverberated into our room with a beautiful view of the tracks. The air conditioning didn't work well so the room was always stuffy. Decor was minimal and bathroom outdated. They had plastic sandals instead of the nice terry ones all other Japanese hotels offered.
The beds were good, though. Breakfast was a mob scene as scores of tourists of various nationalities swarmed the offerings. (The yogurt was good.)
Wifi only worked in the lobby, such as it is. The food was surprisingly good at dinner there our last night.
Surely there are better hotels with handy locations in Hiroshima.

Room Tip: Get a room on the side away from the tracks, apparently facing the park.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Switzerland
Top Contributor
59 reviews 59 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 27, 2013

Thi hotel is conveniently located nearby the train station. The reception desk speaks very little English, they appear to be no specifically targeting at foreigners to Japan. The rooms are small, like almost always in Japan, and a bit noisy as there is a main street going to the train station in front. The breakfast buffet has also a selection for westeners, good enough to start the day. The rooms have a desk but it does not have wireless in the room, only cable connection. The hotel has the non-smoking rooms mixed with the smoker's therefore the corridors are rather smelly the room is clean though.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Honolulu, Hawaii
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 9, 2013

Staying there for two nights, two minute walk to train and electric tram to Hiroshima Bomb Museum. Few minutes straight to the museum and Peace Park, we went in the evening and spent whole next morning at the museum. Across the street to a building filled with eateries. Friendly staff, room was comfortable and quiet enough even though by the train station.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel New Hiroden

Address: 14-9 Osuga-cho, Minami-ku, Hiroshima, Hiroshima Prefecture 732-0821, Japan
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Hiroshima Station
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#12 Business Hotel in Hiroshima
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel New Hiroden 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
New Hiroden Hotel
New Hiroden Hiroshima

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