We stayed here for three nights. We took the airport bus from the airport. The bus stop is very close to the hotel. We took the escalator down from where the bus dropped us off, turned left and it was a very short walk (less than one block) to the hotel.
We had a room on the 23rd floor with an incredible view of the city. As others have noted, the decor is a bit dated, but everything was clean, the bed was comfortable, and there was a tea kettle and a mini fridge for snacks. There was adequate lighting to read at night. The bathroom had the usual more than adequate amenities that are the norm in Japan. It's minor, but we noted there was no CNN or other English language news channel on the TV. Since we had free internet, we could look on-line. The wi-fi speed was fine.
I reserved our room directly from their web site. I didn't realize that breakfast (buffet with lots of choices) was included with our reasonable room rate, which was nice. The waffles, pancakes and eggs were a bit cold, but since it was included with the room, I forgave it. They had plenty of other things, including Japanese choices, yogurt and fruit.
This hotel is perfect for sightseeing. Everything was within walking distance or a short tram ride away. We walked everywhere. There were plenty of food and shopping choices near the hotel.
We would definitely stay at this hotel again. All of the staff, from the front desk to the restaurant and housekeepers, were very professional and welcoming and the location is excellent.