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“Very Nice Hotel with great service” 4 of 5 stars
Review of RIHGA Royal Hotel Hiroshima

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RIHGA Royal Hotel Hiroshima
4.0 of 5 Hotel   |   6-78 Motomachi, Naka-ku, Hiroshima 730-0011, Hiroshima Prefecture (Kamiyacho Higashi Station)   |  
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Ranked #3 of 123 Hotels / Ryokan in Hiroshima
4.0 of 5 stars 480 Reviews
Brooklyn NY
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
50 helpful votes 50 helpful votes
“Very Nice Hotel with great service”
4 of 5 stars Reviewed October 12, 2013

Stayed at Rihga Royal for a night before our day tour. I was impressed with the service of the staff and would recommend the hotel as a place to stay in Hiroshima. Two top reasons as to why, location and service.

1) Staff is pleasant and quick. We had a tour snafu and they helped us out, which was a great help. Additionally, I called with the company rate, and they worked with me to make sure I get the company rate based on the offering. They didn't see it in their system, but I sent them the screen shots and they honored it.

2) The hotel was just a 10 min ride via the trolley system. By taxi probably 5 min. It is located right next to a huge mall on one side and in front of the hotel, you have the Hiroshima art museum; to the left the sports complex; and past the museum there is a Hiroshima castle. So, you are close to everything.

3) We got the breakfast included. It wasn't anything special, but they are the only hotel that did offer fruit. Considering the prices of the fruit in Japan, that was very nice of them.

4) the room was nice size with a large bathroom. We got lucky to stay on 26th floor and the views were magnificent. So, ask for a higher floor. Oh yes, no king size bed. Queen.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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480 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2013

My husband and I stayed, initially one night but liked the hotel so much we stayed an extra night. The location is a major attration being so close to transport, restaurants, shopping and sites. The rooms are older style but clean and comfortable. Staff are polite and efficient, something that may not go together in a large hotel. Overall a very pleasant stay in Hiroshima and we will certainly be back in the near future.

Stayed October 2013, traveled with friends
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Wigan, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 23, 2013

We found this to be a very grand type hotel with big rooms and picture windows giving great views out over Hiroshima. It is located near to the main attractions and not far from the Street Car, which is the best way to reach the hotel from the JR station.

Unfortunately we lost our bearings coming out the JR station and dragged our cases to the hotel in the full heat of the Japanese summer sun...not recommended!

Although we had JR Passes we also used the Street Car to ride to ferry port for Miyajima. Worth noting that you can use your JR Pass for the (inexpensive) ferry ride. However, thought Miyajima was rather 'touristy', but if you take the cable car up the mountain it is well worth making the effort to complete your visit with the quite strenuous walk to the top of Mount Misen.

We really enjoyed our 2 night stay at the Rihga Royal and wish we had scheduled longer for our visit to Hiroshima Hope to return again in the future and spend a few more nights in the Righa Royal.

Room Tip: We had two twin rooms, which were next to each other and identical. The single beds were not far of...
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denmark
Top Contributor
64 reviews 64 reviews
37 hotel reviews
Reviews in 40 cities Reviews in 40 cities
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed August 8, 2013

Great location to see the sights, great view over the city but the features inside the hotel are not worth the money spent. We asked for non-smoking and, unfortunately, it had been a smoking room, we complained to the person who accompanied us to the room, but they insisted it was non-smoking. The room is similar to one of those autobahn hotels along the road in Europe or in US, clean but that is all. We expected more from this hotel. We just used this hotel to crash and leave. See all the local sites and then take the train to Miyajima Island with the deer and red torii gate. Short ferry ride over and deer everywhere. The Aquarium on the island is a surprising treat, worth the visit. Go back to Hiroshima and take the train to Yamato battleship museum in town Kure, not far away. Next door to Yamato is a large submarine outside, go inside and see about removal of bombs in the ocean. We stayed two days in Hiroshima and enjoyed the sightseeing. Great for regular kids and the big ones.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 6, 2013

Superb room on the 30th floor with spectacular views over the the city and a park. Hotel is situated in a very convenient location for a visit to the Peace Park and Atomic Bomb Memorial. Large well appointed room and so clean. Beautiful bathroom. Staff friendly, efficient and polite.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 21, 2013 via mobile

As a single traveller, this hotel was a steal. Very reasonable rate for a spotless room. I was on the 31st floor with a gorgeous view over Hiroshima city and the bay. The lobby and common areas are very attractive. The rooms themselves are spacious, bright and very, very clean, but rather dated (fixtures from the 90s, some carpet strains, etc). Bathrooms are very large by Japanese hotel standards and well appointed with supplies.
The staff at this hotel were exemplary: pleasant, professional and welcoming at all times. 4 minutes walk to the closest tram stop, 10 minutes walk to the Atomic bomb dome, 10 minutes walk to Hiroshima Castle. Building is connected to a Sogo department store and underground concourse with restaurants and a 7-Eleven (international ATM machine for foreigners!)
I would happily stay here again on another visit to Hiroshima if the rate were similar.

Stayed July 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 22, 2013

The location is convenient to all of the major sites and many eating options, and the service was very good, but the room itself was quite tired in all ways. While the bathroom was somewhat updated, and we had a nice view of the city and mountains, the overall feel of the room and hotel is quite out of date. The breakfast room and buffet itself had a tired feeling to it. We stayed in an executive level room hoping for luxury but found it to be average at best and overpriced.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about RIHGA Royal Hotel Hiroshima

Address: 6-78 Motomachi, Naka-ku, Hiroshima 730-0011, Hiroshima Prefecture
Phone Number:
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Kamiyacho Higashi Station , Kamiyacho Nishi Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Hiroshima
#3 Family Hotel in Hiroshima
#4 Romantic Hotel in Hiroshima
#4 Business Hotel in Hiroshima
Price Range (Based on Average Rates): $
Hotel Class:4 star — RIHGA Royal Hotel Hiroshima 4*
Number of rooms: 486
Official Description (provided by the hotel):
With a stylish exterior designed in the image of Rijo, Hiroshima's famous "Carp Castle", the RIHGA Royal Hotel Hiroshima offers a wealth of facilities and services befitting a hotel of the 21st century. This new symbol of Hiroshima, an international city of peace and culture, is sure to meet your every expectation. ... more   less 
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Also Known As:
Rihga Royal Hiroshima
Hiroshima Rihga Royal Hotel

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