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“confortable, but small room” 4 of 5 stars
Review of RIHGA Royal Hotel Hiroshima

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RIHGA Royal Hotel Hiroshima
4.0 of 5 Hotel   |   6-78 Motomachi, Naka-ku, Hiroshima, Hiroshima Prefecture 730-0011, Japan (Kamiyacho Higashi Station)   |  
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Ranked #3 of 107 hotels in Hiroshima
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“confortable, but small room”
4 of 5 stars Reviewed February 22, 2013

Overall, the hotel was okay. Everything was well organized and clean. But room is a bit small, and room's design was bit old. e.g. there was no powerpoint beside bed, meanwhile redio&BGM machine is available.Room service was ridiculously expensive, and too much costs for other facilities such as gym/pool/restaurants inside the hotel.

Room Tip: I had a good city view from 16th floor. But for better view, you can ask if you can have castle view...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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MELBOURNE
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 15, 2013

The hotel was in a good location but you cannot open the windows. We had a premier room and it was far too stuffy and hot. It really was like sleeping in a sauna. I would not stay again in the future.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 13, 2013

Incredible location with beautiful views of the city from the rooms. The rooms were not as modern as other hotels in larger cities in Japan, but were very comfortable, clean and quiet. The service was incredible and one particular experience blew me away: On check-out, we were in a rush to catch the train to Osaka. We took a cab to the terminal, and when I boarded the train, I realized that I had left my camera in the taxi. I emailed the hotel concierge and they were able to a) locate the taxi that took us and find the camera and b) fedex the camera to the hotel in Osaka FREE OF CHARGE. This was incredible and I did not expect this, but was very gracious for that. In the evenings, we really enjoyed having sunset drinks in the rooftop lounge and restaurant. The live music (lounge music) was fantastic and the selection of Single Malts was commendable.
We really enjoyed the swimming pool in the hotel - It was huge, clean and full of natural light. Definitely a great way to start each day.
The proximity to the Peace Museum was a bonus.
While this hotel is not equivalent to some of the 5stars in other, larger Japanese cities (Tokyo, Kyoto), it is definitely the best hotel in Hiroshima.

Room Tip: Get a view of the park
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane, Australia
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed January 31, 2013

We selected this hotel over others in Hiroshima because of two reasons, one we got a good price through their website (although it was January so pretty off-peak ). Two, it's placement is probably the best in the city from a tourist perspective.
We stayed in a Superior Standard King room because we got such a good price. I had read on Trip Advisor that the rooms at this hotel could be a bit small and stuffy so I hoped that getting the superior room would be a bit better. Well I couldn't have been more pleased when we entered the room! The superior rooms are all on high floors ( ours was on the 29th ) so you're guaranteed a good view. The Rihga is probably the tallest building in downtown Hiroshima so from a high floor you can see forever, and the views of Hiroshima are well worth it. We had seen advice that you want to get a room facing the castle side of the building, but we didn't make any request and ended up facing the other way. I don't know why the castle side would be better, from our room we had a huge corner window which looked out over the A-bomb dome, the downtown area, and the Seto Inland sea together with Miyajima! Really I've never seen a better view from a hotel room. I don't think we turned the TV on once, it was just impossible not to look out the window the whole time.
The room was also impressively large and nicely appointed. It's not a modern hotel, a lot of the fixtures look like they would have been state-of-the-art about 20 years ago, but everything was immaculately taken care of. Although the taps and bath weren't modern, there were no chips or cracks anywhere, so it wasn't something we really noticed.
The breakfast was included with our room and was excellent. It included all the standards of a western breakfast, toast, eggs, pastries, fruit etc. There was also a Japanese breakfast on a different floor which we didn't try.
We also didn't try the sports facilities because they are very expensive, but there was free wired AND wireless internet, which was good. I hadn't expected wireless internet access but it worked perfectly. The staff also were excellent, with English being well spoken on the front desk. They helped us send our luggage to our next hotel in Osaka and made the whole process incredibly simple.
The hotel's location is probably it's biggest asset. It's about 5mins walk from the A-bomb dome itself, and the peace-park. But it's also right next to the downtown shopping area, it actually has direct access from the hotel into an adjacent mall complex which has loads of interesting restaurants. There's also a tram stop outside which will get you to the main station as well as the ferry for Miyajima (hint buy a Miyajima pass ticket when you get on this tram).

All in all I don't think we could have found a better place to stay in Hiroshima, I would recommend this place to anyone, especially if you get a superior room.

Room Tip: Superior rooms have guaranteed views, are very big and include breakfast. Get the view of the Set in...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 14, 2012

Styllish elegant hotel in a very good location, our room had a very impressive view. The huge department store next door also impressed. Had to ask for softer pillows which arrived almost as I requested them. The room was I think small although all other hotel rooms encountered on this trip were about the same size.

Warning- Japan is not a smoke free zone, although significant changes are being made.
A non-smoking booth next to a smoking one at a restaurant and a non-smoking room on a smoking floor does not work, especially at a temperature of about 26 'it is now 'winter' degrees. These comments are general and do not apply to this hotel.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon, India
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 7, 2012

For worst of reasons, Hiroshima is on must-visit of every visitor to Japan.


Recently we spent one night at this hotel, and would like to highlight that it is a good modern hotel near to the Peace Museum.. we were given a triple room on the 21st floor, and the night view from the window was fantastic. More elegant than its sister concern in Kyoto, it is closer to the peace park, however it is some 10 min taxi ride away from the station & there was no free shuttle , like it was there in Kyoto. Skip the pricey breakfast, as this is within walking distance of great shopping area, which may be a good option in the evening after a sorrowful visit to the peace museum. We took tram to Miyajimaguchi for the ferry to the island..the tram station is just behind A-bomb dome.

The hotel is joined to a high end mall, which is really nice.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tokyo, Japan
Top Contributor
63 reviews 63 reviews
48 hotel reviews
Reviews in 47 cities Reviews in 47 cities
143 helpful votes 143 helpful votes
3 of 5 stars Reviewed October 2, 2012

We stayed at the Rihga Royal Hotel Hiroshima for two nights in September 2012. Upon arrival you will be impressed with the spacious (and eerily empty) lobby. It's an incredibly vast space that feels like it takes up a city block, but we rarely saw more than a dozen people at any given time during our entire stay.

Rooms start on the 14th floor and go up until the 33 floor, where you'll find a restaurant and bar with nice views.

Our room was on the 14th floor and was a bit on the small side for a room with two beds. The view (facing Hiroshima Castle) was pretty enough, though. The AC system works incredibly well and kept us comfy and cool. We didn't hear our hotel neighbors so soundproofing is good.

As with most Japanese hotels, the beds are EXTREMELY firm, but there's not much you can do about that. The room came with a dorm sized refrigerator, but no safe.

The decor is a bit dated for one of the cities "top" hotels. The place definitely had it's prime back in the late 80's and early 90's. The room had some carpet stains and the bedspreads are a very dated floral pattern (with a plastic-like lining...presumably for bed bug prevention).

The bathrooms are clean and simple, with soap/shampoo/conditioner dispensers attached to the shower wall, but the decor, like in the rooms, was dated with light pink tiles and the absolute worst washlet toilet I've seen. There were no buttons, just a dial that barely produced enough water to moisten your backside. They may as well remove it.

However, the staff is friendly, the views are great, and the location was great for any tourist. An art museum is next door, the Castle and shrine are a block behind that. In the other direction, you're just blocks to the A-Dome, Peace Park, and Peace Museums. Also nearby is a covered shopping district with tons of shops.

Attached to the hotel is a shopping mall. Signs say the restaurants on the upper floors are open until 10pm, but we headed out for dinner at 9:15 and every single restaurant said they had already stopped serving. We ended up a basement level Chinese restaurant (that was good). So, be warned...despite the presence of a hi-rise hotel, bus station, mall, and department store, this area is rather deserted at night. It's not unsafe, but don't expect any local conveniences (shopping, bars, dining) past 8pm.

The top floor bar had lovely views and we went up there one night for drinks and sunset views (it faced the opposite side of the building than our hotel room so we could see the water and Miyajima Island, plus the Peace Park and A-Dome). As you would expect from any top floor hotel bar, drinks are overpriced, but the space and view are a nice for a relaxing drink if you've got some yen to spare.

There is apparently a decent spa/gym facility onsite, but it's not included in the room price and at (if I recall correctly) 3,000 yen per day to use it, seems a bit overpriced.

All in all, the hotel is convenient and quiet. The rooms (at least on the lower floors) could use some updating: new carpet, new bedding/linens, but it's not a horrible hotel. For two people at just 10,500 yen per night isn't so bad in a major city.

Room Tip: You can get cheap/simple rooms on the 14-16th floors for just over 10,500 yen.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about RIHGA Royal Hotel Hiroshima

Address: 6-78 Motomachi, Naka-ku, Hiroshima, Hiroshima Prefecture 730-0011, Japan
Phone Number:
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Kamiyacho Higashi Station , Kamiyacho Nishi Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Hiroshima
#2 Business Hotel in Hiroshima
#3 Family Hotel in Hiroshima
#4 Romantic Hotel in Hiroshima
Price Range (Based on Average Rates): $
Hotel Class:4 star — RIHGA Royal Hotel Hiroshima 4*
Official Description (provided by the hotel):
With a stylish exterior designed in the image of Rijo, Hiroshima's famous "Carp Castle", the RIHGA Royal Hotel Hiroshima offers a wealth of facilities and services befitting a hotel of the 21st century. This new symbol of Hiroshima, an international city of peace and culture, is sure to meet your every expectation. ... more   less 
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Also Known As:
Rihga Royal Hiroshima
Hiroshima Rihga Royal Hotel

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