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“Great place to sty to visit Hiroshima” 4 of 5 stars
Review of ANA Crowne Plaza Hiroshima

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ANA Crowne Plaza Hiroshima
4.0 of 5 Hotel   |   7-20 Naka-machi, Naka-ku, Hiroshima, Hiroshima Prefecture 730-0037, Japan (Fukuromachi Station)   |  
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Ranked #4 of 123 Hotels / Ryokan in Hiroshima
Melbourne, Victoria, Australia
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Great place to sty to visit Hiroshima”
4 of 5 stars Reviewed March 30, 2013 via mobile

Wonderful convenient hotel. Quiet rooms helpful staff. Be careful as there s a charge to use the pool and gym. Location is good for the Peace Memorial. Easy access to the train station. Hiroshima is a most visit when visiting Japan. We must never let this disaster happen again.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANACP広島三國, 広報担当マネージャー at ANA Crowne Plaza Hiroshima, responded to this review, April 3, 2013
Thank you for your stay at our ANA CROWNE PLAZA HIROSHIMA.
We are pleased that you were satisfied with our staff.
Unfortunately our pool is not complimentary, but gym is free.(We lend a shirt, pants, and shoes for free)
Please use a gym at your next stay.
Thank you very much for your stay again, and we look forward to having you as our guest again!!
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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660 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Miami
Top Contributor
195 reviews 195 reviews
73 hotel reviews
Reviews in 101 cities Reviews in 101 cities
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed March 25, 2013

Minutes from the Peace Park Museum and Trolly. The hotel itself is ok. It will do for a couple of nights. The breakfast buffet is also good. The convenience is a plus for this hotel.

The staff are always available. The management team is visible and willing to do all it can to provide assistance.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANACP広島三國, 広報担当マネージャー at ANA Crowne Plaza Hiroshima, responded to this review, March 26, 2013
Thank you for your stay at our ANA CROWNE PLAZA HIROSHIMA.

Our hotel is located at the center of Hiroshima City, and convenient for sightseeing.
Hiroshima Peace Memorial Park and Museum are approximately 10 minutes by walk from the hotel, and you can go a bomb dome with 15 minutes.
Moreover, closest street car(tram) station is just 1 or 2 minutes from the hotel: Fukuromachi Station(You have to exchange the street car once, if you go to Miyajima Island from Fukuromachi Station)

Thank you very much for giving good comments to our staff.
We are so glad that you enjoyed staying at our hotel.
We are always welcome and willing to help our guest.

The cherry blossoms will be at their best pretty soon,and thus please come visit Hiroshima again!!

Thank you for your comments, and we look forward to having you as our guest again!!

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 16, 2013

We arrived at ANA Crowne on new year's day and the hotel was packed with Japanese that had travelled for new years' celebrations. Despite that, the service was great and the staff were very polite. Our booking included breakfast which was good - a lot of choices from cold to hot meals.
The room was spacious for a hotel in Japan I guess and the bed was very comfortable. They also offered a selection of pillows to choose from. We had a good view from our room which was a bonus. The only negative point was there was no wifi in the room - wifi was available and free of charge in the lobby.
We used the gym once and it was good. We had free access to the gym and they even had available sport shoes. Unfortunately they charge for the use of the swimming pool and it is not cheap.
The hotel location could not be better. It is a couple of minutes walk from Hiroshima’s Peace Memorial Park. There are some nice restaurants and shops nearby.
In summary it is a great business hotel that caters very well for tourist in an excellent location and attentive staff. I would definitely stay at ANA Crowne again.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANACP広島三國, 広報担当マネージャー at ANA Crowne Plaza Hiroshima, responded to this review, March 25, 2013
Thank you very much for your stay at our ANA CROWNE PLAZA HIROSHIMA.
We are glad that you were satisfied with our service and staff.
We are also glad to hear that you enjoyed our breakfast, because we put a great deal of effort into our breakfast.
you can choose a variety of food at Fruitier on 1st Floor(Japanese&European style of Buffet or you can take Japanese traditional breakfast as a set
menu at Unkai on 5th Floor(Japanese Restaurant)
Our gym is free and you can use it from 5:30am to 9:00pm(Last administration time is 8:00pm), however there is no staff during 5:30am to 11:30
and thus you need to make a contact to the reception before you use it.(You can lent shirt , pants, and shoes for free)
We are so sorry that Wifi is not available in the room, but it will be able to use Wifi in the room near future.

Thank you very much for your stay again, and we look forward to having you as our guest again!!

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 2, 2013

The ANA Crowne Plaza is ideally located for a visit to Hiroshima. You can walk pretty much to wherever you need. The rooms are spacious for a Japanese business hotel, the singles are wide, I would put two smaller kids in one of them even. While all Japanese beds seem to be made of concrete, these were actually much more comfortable than most! There is a pillow menu so if you don't care for the ones in the room, you can order up something else - the only foam one on the menu is a temperpedic. The room amenities are terrific, you don't need to bring anything with you, there were even warming eye masks. As always there is tea making equipment, but the selection included coffee and instant decaf, too, which is a real rarity and a mini fridge. There was a nice soaking tub in a decent sized bathroom. With two older kids, and no triples at this hotel, we opted for adjoining rooms. Breakfast was good, its not a meal that you can just walk out of a hotel and find in any restaurant in Japan, so best to eat there. We were there in January of 2012. One 16 year old and one 20 year old in tow.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANACP広島三國, 広報担当マネージャー at ANA Crowne Plaza Hiroshima, responded to this review, March 4, 2013
Thank you for your staying at our ANA CROWNE PLAZA HIROSHIMA, and we appreciate yourgood comments.
We are so glad that you were satisfied with staying at our hotel.

Our hotel puts great deal of efforts into guests' sleep, and we prepare eye warmer(eye mask), two types of tea bag(one for night, and another for morning), and bath pawder in the room.
There is also pillow menu, and you can choose your favorite pillow from that manu.(staff deliver pillow after your order) Moreover, there is an aroma service, and our staff bring aroma to your room if you order it.
These items are making you relax, and help to lead you having a good sleep.
Please try the aroma when you will stay at our hotel again!!!

Now, Hiroshima is getting warm, and spring will be coming pretty soon.
Please come back to our hotel again, and we look forward to having you as our guest again.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawaii
Top Contributor
215 reviews 215 reviews
37 hotel reviews
Reviews in 57 cities Reviews in 57 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed February 27, 2013

We are used to staying in small hotels in Japan so the ANA Crowne Plaza was a culture shock. The room was spacious and comfortable. The lobby is lively enough without being crowded or hectic. There are comfortable seats there. Wifi is free in the lobby. The breakfast buffet was quite good. The hotel is convenient to many of the major sites, as well as to shops and restaurants.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANACP広島三國, 広報担当マネージャー at ANA Crowne Plaza Hiroshima, responded to this review, March 4, 2013
Thank you very much for staying and giving us good comments.

We are pleased that you enjoyed to stay our ANA CROWNE PLAZA HIROSHIMA.
We have free WiFi access at the lobby floor and restaurants, and will be able to use in the room near future.
In our hotel, you can enjoy breakfast one of two restaurants, FRUITIER and UNKAI.
FRUITIER serves Japanese and European style of Buffet, and UNKAI serves traditional Japanese breakfast as a set menu.

Our hotel is located on the center of Hiroshima, and you can easily access many places which are Hiroshima Peace Memorial Park,
Hiroshima Peace Memorial Museum, and Hiroshima Castle.

Now, Hiroshima is getting warm and good season to visit will be coming, so please come back to Hiroshima again!

Thank you very much for your comments again, and we look forward to having you as our guest again!!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Top Contributor
221 reviews 221 reviews
52 hotel reviews
Reviews in 87 cities Reviews in 87 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed February 19, 2013 via mobile

Modern business hotel, recently re furb'd so in good nick

Small rooms well laid out with good views over the city 

Free wifi in receptions and bars, not in your room - free plug in computer service 

European breakfast fine 

Ground floor bar closed at 9pm - 22 floor bar is open late with good views 

Clean and tidy, concierge very helpful on recommending and booking restaurants - I'd happily stay there again

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANACP広島三國, 広報担当マネージャー at ANA Crowne Plaza Hiroshima, responded to this review, February 24, 2013
Thank you very much for staying at our ANA CROWNE PLAZA HIROSHIMA.

We are so glad that you are satisfied to stay at our hotel, and appriciate to give us many good comments.
Your good comments make our staff to be more professional.

Our hotel is located at the center of Hiroshima City, and it is easy to access many places.
Unfortunately, Miyajima Island is a little far from our hotel, but you can easily go to there with the using the Tram Line.
(It takes about hour and fifteen minutes)
Miyajima Island is really beautiful place, and good to visit especially Spring and Fall, so please come back to Hiroshima again on that season.

Thank you very much for your staying again, and we look forward to having you as our guest again.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 12, 2013

Stayed here two nights in December last year. This hotel is very well located - close to the tram line for connections to trains, and walking distance to the Peace Park. Spotlessly clean rooms, with excellent amenities. Staff were very polite, professional, and had excellent English, which helped me a lot. Breakfast in the hotel's restaurant was excellent - a good selection of both local and international food. Free internet available in the lobby. I will stay here next time I am in Hiroshima.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANACP広島三國, 広報担当マネージャー at ANA Crowne Plaza Hiroshima, responded to this review, March 29, 2013
Thank you very much for staying at our ANA CROWNE PLAZA HIROSHIMA.

We are so glad that you are satisfied to stay at our hotel, and appriciate to give us many good comments.
Your good comments make our staff to be more professional.

Our hotel is located at the center of Hiroshima City, and it is easy to access many places.
Unfortunately, Miyajima Island is a little far from our hotel, but you can easily go to there with the using the Tram Line.
(It takes about hour and fifteen minutes)
Miyajima Island is really beautiful place, and good to visit especially Spring and Fall, so please come back to Hiroshima again on that season.

Thank you very much for your staying again, and we look forward to having you as our guest again.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ANA Crowne Plaza Hiroshima

Address: 7-20 Naka-machi, Naka-ku, Hiroshima, Hiroshima Prefecture 730-0037, Japan
Phone Number:
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Fukuromachi Station , Chudenmae Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Hiroshima
#4 Business Hotel in Hiroshima
#4 Family Hotel in Hiroshima
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Hiroshima 4*
Number of rooms: 409
Official Description (provided by the hotel):
The ANA Crowne Plaza Hiroshima established in the economic and cultural center of Japan's Chugoku-Shikoku region, stands testament to city s renowned hospitality. Modern amenities, chic design and friendly, personal service awaits your stay at the hotel, one promised to be memorable and enjoyable. ... more   less 
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Also Known As:
Ana Crowne Plaza Hiroshima Hotel Hiroshima
Crowne Plaza Hiroshima
Hiroshima Crowne Plaza

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