We booked a 4 night stay through the priority club website and got a good deal on a double premier room.When we arrived there was no mention of an upgrade when we were checking in so yet again we had to ask for this. Come on HIG management this is happening more and more with hotels in Asia for Platinum members. I’m beginning to think this is deliberate
However this was rectified without any hesitation or question by the check in staff after asking if the room was going to be changed. The staff were efficient and communication was good with a nice welcome.
We were given a mini suite at the end of a corridor on a high floor away from the lifts, excellent.
The room was large, bright modern and well furnished and immaculately clean, 3 large windows with a great views over Hiroshima and the mountains made all the better by the fantastic weather.
Two very comfy double beds with great bedding and (almost) European sized square feather pillows, bliss. I did order two other bean pillows along with oil from the sleep menu and these were delivered quickly. Not too sure about the bean pillows (boy these are so heavy) though but it was nice to try them. Also in the room were a selection of relaxing bath products and warming sleep masks which were great help with jet lag which are just for ANA hotels apparently.....
Along with a large desk with good work lighting, the sofa, footstool and table the sitting area was very comftable. There was all the usual large TV, mini bar, kettle iron etc. A double entry wardrobe with robes and PJ’s and slippers, all immaculate. You could also open the windows to get fresh air in which I always find a bonus. We found the room to be extremely quiet and never heard any other guests at all.
The bathroom was large with a separate loo (more all singing and dancing than normal) and separate enclosed glassed bath and free standing shower area. Plenty of space for all your ‘stuff’ and a dressing table area. Excellent white, fluffy large bath/hand towels no skimping on size at all. Again the bathroom was immaculately clean, but I really did not like the toiletries (they have changed from the normal Crown Plaza, etc products) the smell was awful.
Cannot comment on the restaurants as we did not eat in the hotel but they did appear to be well used. The front desk staff were very helpful with directions to a larger supermarket and as mentioned before the location is well suited to get around. The staff outside always spoke and were very polite.
I would certainly recommend a stay here and would choose to stay again if I was visiting the area in the future.
- Official Description (provided by the hotel):
- The ANA Crowne Plaza Hiroshima established in the economic and cultural center of Japan's Chugoku-Shikoku region, stands testament to city s renowned hospitality. Modern amenities, chic design and friendly, personal service awaits your stay at the hotel, one promised to be memorable and enjoyable. ... more less
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- Also Known As:
- Ana Crowne Plaza Hiroshima Hotel Hiroshima
- Crowne Plaza Hiroshima
- Hiroshima Crowne Plaza