This is my first time staying in Sheraton, and I enjoyed my stay. As an Gold member in H brand, I usually stay in their properties. Since H brand doesn't have any property in Hiroshima, and there is a Sheraton just next to Hiroshima Station, I decided to give it a try.
I have just joined SPG prior to my stay. But still, their service level to a non-elite member was impressive. I think their service was better than what I received in H brand property when I was in Fukuoka the day before.
I stayed on the Club floor. The price was reasonable after a discount. Room was huge comparing to those hotels operated by the local brands. The room was decorated in a warm tone, that was different to the H brand which are usually decorated using wood in darker colour. I don't have any preference between them, but an occasional switch isn't bad. The design of the washroom is quite special too.
The Club Lounge isn't very large in size. Choice of food and beverage was very limited, even during "bar hours", comparing to the pre-dinner canape of H brand. The variety for breakfast items was limited too.
For the location of the hotel, it's just next to the Shinkansen exit of Hiroshima Station, which is just 1 min walk. For local lines, that's about 5 min walk via the underground passage.
I'll consider staying in other SPG properties in my future trips.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you very much for staying with us at Sheraton Hiroshima Hotel, we will consider the variety of food at Sheraton Club. Again, thank you very much fo giving us valuable comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.