The location is good; next to the JR station. The hotel is new and staffs are wonderful. As a platinum member we didn't get upgrade to the suite, however, only been upgraded to the corner room.
We had breakfast at the club lounge; same food every single days for all meals (breakfast and snacks) which is unbelievable. (we stayed 9 nights) I recommend the hotel chef change the menu at least every couple days.
Internet is slow and there is no wireless connection in the room. The management should consider to improve this service.
The Japanese restaurant is good, we had Kaiseki set during Christmas and it was wonderful . The restaurant at the lobby floor is popular among the local people, and always full.
We love the location of the hotel and the wonderful staffs here.
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