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“Location! Location! Location! and a great hotel as well!” 5 of 5 stars
Review of Sheraton Hotel Hiroshima

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Sheraton Hotel Hiroshima
4.0 of 5 Hotel   |   12-1 Wakakusacho, Higashi-ku, Hiroshima, Hiroshima Prefecture 732-0053, Japan   |  
Hotel amenities
Ranked #1 of 107 hotels in Hiroshima
Sydney
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
“Location! Location! Location! and a great hotel as well!”
5 of 5 stars Reviewed January 1, 2013

The Sheraton Hiroshima, located right at the main railway station was a marvelous hotel to base ourselves during our recent visit. Access to the Shinkansen and the local rail network made it very easy to get out and about however some of the sites were within walking distance. We managed to walk from the hotel to the Palace and down to the Memorial Park with little effort and found a delicious cafe to stop on the way. The hotel upgraded us to a corner room which was very nice indeed (modern Japanese light and airy), the corner windows gave us a fantastic view over the city and the larger than normal and very modern bathroom also had great views while standing in the shower. Staff were outstanding, helpful, friendly and always available oto help. Rate was prepaid which presented some savings.

Room Tip: Try for a high corner room. Great views and very bright/fresh room.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
宿泊部支配人, Front Office Manager at Sheraton Hotel Hiroshima, responded to this review, February 5, 2013
Thank you very much for staying with us and taking time to post review about our hotel. Your comment will be shared with our associate and hope you come back here at Hiroshima !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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616 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Sydney, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 28, 2012

This is the best hotel we stayed in japan. The location is excellent and nice room size and easy to find. If you find better hotel , it shall only be cheaper. Lots of room space and staff speak good English. They are helpful and friendly

Room Tip: Good choice if you travel with family or business
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 15, 2012

This is a fantastic hotel, and I'd thoroughly recommend it! V close to shinkansen, and easy access to city. Service is great, true Sheraton, and I'd recommend paying the extra for a club room to enjoy a good breakfast and also the club lounge facilities including a glass of wine and nibblies overlooking the city after a day of sightseeing. Best rates were obtained on the hotel's website. In room wifi Jpy1,000 extra p/d as was pool use Jpy2,000, but ok given broader value. Thanks Sheraton Hiroshima, a testament to Sheraton, and the fine people of Hiroshima!

Room Tip: Club room great value, and comfort!
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 8, 2012

Literally outside the exit from the bullet train. It was so easy to drop our bags off and explore the city. It's the perfect modern hotel with open plan bathroom and bedroom (toilet/shower/bath obviously have doors). Everything was so clean, the beds were so comfortable and all the products were lovely. The reception staff were really helpful about travel as well.
I didn't particularly warm to the bar area as it was trying a bit hard but the area where breakfast is served is great and the heavenly patisserie does some lovely cakes that we took up to our room. When we asked about sushi restaurants in the area, they really pushed their own but eventually they recommended the place just round the corner which was a family run place full of locals with was half the price! And it was fantastic.
Overall, we really liked this hotel and of all the modern business hotels I've stayed in Japan, this absolutely is the best.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don Lorenzo
Top Contributor
71 reviews 71 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 5, 2012

This is an excellent hotel in every respect. Located right next to the train station and within a stone's throw of the tram line that provides transport to many of Hiroshima's most important sites. This recently opened hotel features spacious rooms that are extremely well organized and public spaces including restaurants of outstanding quality. The breakfast offering is extensive and delicious and the service is first class in every respect. This is the place if price isn't that important.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Top Contributor
78 reviews 78 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed December 3, 2012

We stayed recently and the were a number of advantages: breakfast is a loaded buffet and it was pretty good, the train station could not be closer (and yet the sounds are not troublesome), and the staff is very helpful.
I was honestly confused though as they had gallon size mustard and ketchup next to the omelette station, and I have not seen this done in other places in Japan.
Exit the north side for easy access, when we first arrived we went out the south side, got in a taxi and asked him to take us to the sheraton. Needless to say, we certainly looked like gaijin when he basically drove us around the train station.
MOST IMPORTANTLY: the bed was fantastic, most beds in Asian countries are hard and horrible. This one was lovely.

Room Tip: The higher the room the better the view, and if you stay on a club floor you get access to the loung...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
1 review
4 of 5 stars Reviewed December 1, 2012

Very nice hotel at an excellent location and nice as well as spacious rooms. However, the rooms have an open layout so you can see directly into the bathroom and despite the recent opening there were already signs of wear and tear around the desk area and on the walls. Despite being a modern hotel that opened in 2012 there is no WiFi in the rooms.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Hotel Hiroshima

Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima, Hiroshima Prefecture 732-0053, Japan
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 107 hotels in Hiroshima
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Hotel Hiroshima 4*
Reservation Options:
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