We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton hotel Hiroshima: Traveler Reviews

4.0 of 5
12-1 Wakakusacho, Higashi-ku, Hiroshima, Hiroshima Prefecture 732-0053, Japan
Hotel amenities
Sheraton hotel Hiroshima
Ranked #1 of 106 hotels in Hiroshima
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

309 reviews from our community

    Trip type
Traveler rating
    152
    130
    19
    6
    2
Date Rating
US
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Just don't eat anything or make a phone call !!!”
4 of 5 stars Reviewed November 4, 2012

Extremely convenient location, large room, etc. Can get a great rate on Bookings.com or similar. Have some small complaints but still strongly recommend the hotel.

If you are paying (ie not charging to a company budget) then don't buy breakfast, room service, or make an international call. Examples:

Bfast: 2400 yen pp (US$ 30)
Room service burger w fries: 2200 yen (US$ 28)
Room service Coke: 800 yen (US$ 10) which is really weird since the mini bar Coke is 215 yen!!
A 3 minute international call: can you believe 4000 yen (US$ 50) ???

Literally steps away from the hotel the train station has many eating options including a GREAT little take away croissant place (Forno de Mignon) selling 4 fabulous mini croissants in several flavours including delicious cheese filled starting at 100 yen (US$ 1.25). Way down on the right is another bakery with EXCELLENT sweet and savory pastries you can do for b'fast or a snack (they have tables and chairs). If you need a western food fix the Italian place just inside the station makes an amazing pasta with white clam sauce for 950 yen (US$ 12).

One more thing: I agree with the other posters about the Wifi. Every hotel no matter how big or small gave us free in-room Wifi. The room had a LAN connection...!!! Useless for the iPad. Hello Sheraton, this is the 21st century!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
Ask AnnonUs about Sheraton hotel Hiroshima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
“Book this hotel for location!”
4 of 5 stars Reviewed November 4, 2012

We booked a three day stay here recently to explore the area and the other postings aren't wrong - the location is ideal. We stepped off the shinkansen and walked across the plaza and into the hotel!

We booked a club floor room which ended up being a great idea - whether grabbing breakfast in the AM or stopping by to grab a tea on the way back from a day's journey.

Our room was very nice and very large and comfortable. The bathroom situation (semi-opaque toilet) was fine for us but something for friends sharing space should be aware of.

Our only disappointment was there was not any wi-fi in the room and since I'm a gold SPG member I'm used to having access to the internet in the comfort of the room.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Kaimada about Sheraton hotel Hiroshima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
117 reviews 117 reviews
58 hotel reviews
Reviews in 68 cities Reviews in 68 cities
40 helpful votes 40 helpful votes
“Perfect location”
4 of 5 stars Reviewed November 2, 2012 via mobile

I stayed at the Sheraton Hiroshima for one night. The hotel is reasonably modern but then in Hiroshima most things are. The hotel is well positioned being next to the Hiroshima station and provides access to the city centre. On entering the hotel you have to go up several floors to the lobby reception. The check-in was efficient and speedy. The room allocated was on the SPG floor on a corner that provided a fine view of the city and overlooked the station. there was some noise from the trains but nothing to disturb and the room had secondary double glazing in place. Good bed as expected from the Sheraton. Flat screen tv but with limited channels and very limited English language channels which could be improved on especially as it is a quite a tourist destination. More than adequate wardrobe and drawer space available and a good size safe box. The bathroom was excellent with a bathtub and adjacent shower providing a wet room. Unusual feature was the clear window overlooking the railway station, and although there was a blind it was good hat it was a high floor. There is Internet access in the room but by cable only which is a nuisance. Wi-fi was only available on the ground floor lobby and restaurant area. Staff were friendly and helpful and all those I had interaction with had a good command of English.

The restaurant/cafe was adequate but nothing special with a limited menu. I took breakfast in the same venue which was again adequate but nothing outstanding with a limited choice.

Overall it was a good stay and no complaints. Certainly a good centrally located hotel and would recommend to visitors looking to stay in Hiroshima

Stayed November 2012, traveled solo
Was this review helpful? Yes
See 4 more reviews by Hudson0605 for Hiroshima
Ask Hudson0605 about Sheraton hotel Hiroshima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Soul- less experience”
2 of 5 stars Reviewed October 30, 2012 via mobile

Late october stay in a club room : the club lounge is terrible compared to other hotel club lounges - like a hospital cafeteria, not even a glass of champagne to speak of, average snacks, food sitting for hours. At least the bar on the 7th floor has some personality- just.

Room service disappointing and jpy 1000 for service charge : a joke,... Half hour wait for a bottle of champagne to be delivered to the room because they are busy, being transferred to other people on the phone without being told. Every other club room I've stayed at the service has been impeccable BUT not here. Whats the point if you can't even rely on a bit more efficiency.

Have stayed at oyher Sheraton hotels also which have been much higher end and have had a much higher level of attentive service : DIsappointing

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask Lotusgeisha about Sheraton hotel Hiroshima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Walking distance”
5 of 5 stars Reviewed October 30, 2012

Two adults two children age 10. We stayed for one night. Arrived late evening off bullet train. About a three minute walk from station. Tired and flopped into very clean and contemporary hotel. Gorgeously comfortable pillows and bed! Great bath shower amenieties in room. we disnt eat kn the hotel but breakfast looked good. Left luggage at hotel in morning. Walked up to peace temple in morning. Walked back to hotel. Got tram 6 (or 2) to peace park. Walked around Hiroshima for a day. Collected luggage then caught the train to Kyoto that night.
This hotel is perfect for a day in Hiroshima!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Yanthe about Sheraton hotel Hiroshima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANA Crowne Plaza Hiroshima
Great value on a similar hotel
Hiroshima, Hiroshima Prefecture
4 of 5 stars 386 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Hiroshima
Trendy
Urbain Hiroshima Executive
Urbain Hiroshima Executive 4.0 of 5 stars 134 reviews
Romantic
Miyajima Grand Hotel Arimoto
Miyajima Grand Hotel Arimoto 4.0 of 5 stars 56 reviews
Show Prices ABS:HotelCheckRates-d1340066?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d669869?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Hiroshima hotels
ANA Crowne Plaza Hiroshima 4.0 of 5 stars 386 reviews Hotel Active Hiroshima 4.5 of 5 stars 128 reviews Hotel Granvia Hiroshima 4.0 of 5 stars 311 reviews Mitsui Garden Hotel Hiroshima 4.0 of 5 stars 122 reviews
Show Prices ABS:HotelCheckRates-d300478?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d306478?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d558340?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 106 hotels in Hiroshima, ranked by popularity

Been to Sheraton hotel Hiroshima? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton hotel Hiroshima

Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima, Hiroshima Prefecture 732-0053, Japan
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 106 hotels in Hiroshima
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Starwood APAC, Orbitz, Hotels.com, Agoda, JAPANiCAN and Tingo so you can book your Sheraton hotel Hiroshima reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton hotel Hiroshima, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton hotel Hiroshima
Enter dates & see best prices* (from our partners)
Show Prices