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“Disappointing, very small rooms, no wifi etc.” 2 of 5 stars
Review of Urbain Hiroshima Executive

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Urbain Hiroshima Executive
3.0 of 5 Hotel   |   16-13 Wakakusa-cho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture (Hiroshima Station)   |  
Hotel amenities
Ranked #16 of 123 Hotels / Ryokan in Hiroshima
Singapore
Top Contributor
189 reviews 189 reviews
43 hotel reviews
Reviews in 53 cities Reviews in 53 cities
163 helpful votes 163 helpful votes
“Disappointing, very small rooms, no wifi etc.”
2 of 5 stars Reviewed November 20, 2012

Considering that this hotel was ranked eight of all hotels in Hiroshima at the time of booking we thought it was a very disappointing stay. For starters there is no wifi. I find that inexcusable. This is something a modern hotel like this one should have in order. Even the smallest ryokan has wifi so why not in this hotel? Besides that we felt that the rooms were truly ridiculously small. The double bed itself is certainly not big enough for two 'western' people of average height and built. But besides that the floor space itself is so small that you can't keep your suitcase open without blocking the passage to the bathroom. The bathroom, of course, is equally small. I know many hotels in Japan are very small room wise, this was no surprise, but this was even smaller than we expected or are used to. Cleanliness left something to be desired as well. One of the kimono's provided, for instance, was dirty. I must admit that the breakfast wasn't half bad though. And the laptop in the lobby for common use quite fast and most of the time free. Staff were also okay though not particularly helpful. Location is very handy though, only five minutes to the station which is ideal. The atomic bomb site and other sights are quite far though and you will have to take a tram for that.

Room Tip: Honestly, in this price range it makes much more sense to choose a quiet, pleasant ryokan. Rooms and...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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249 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Israel
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 17, 2012

Tiny room! Very good Japanese breakfast. Free laundry. Located near Hiroshima station. The building of the hotel is strange so the result is that the out of the room is kind of out of the building especially may be a problem in cold or rain days.
No wi-fi!

Room Tip: Notice that you have to access the hotel from North exit of Hiroshima station building which is also...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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singapore
Senior Contributor
49 reviews 49 reviews
36 hotel reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 9, 2012 via mobile

As with my previous trips to Japan, I would pick a hotel that is closer to the main JR station for the sake of convenience and also to spare myself from lugging my luggage around after I arrive in a city by Shinkansen. Urbain Hiroshima is about a 5 minutes walk away from the main station. We arrived early and placed our luggage at the counter for safekeeping while we went sightseeing.

We arrived late in the evening after a day of sightseeing and were surprised to find that the corridor to our room was actually open air. It was April and still quite chilly and I wasn't too pleased. Next we went into the room and it was one of the smallest we have stayed in our numerous trips to Japan. Hardly enough space to walk and open up your luggage. As with most japanese hotels, the room was spotless and bed was comfortable.

Overall our stay was comfortable since we stayed only for a night. I would not choose to stay here again if I had to stay another night. The price for the room was value for money considering its location.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Vancouver, Canada
Top Contributor
118 reviews 118 reviews
109 hotel reviews
Reviews in 109 cities Reviews in 109 cities
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed November 5, 2012

Location is excellent and convenient after getting off the JR train. Wired internet in room only, so you will need your laptop. Breakfast is simple but sufficient. Smaller room but nice bathroom. Were happy with our 1 night stay.

Stayed October 2012, traveled as a couple
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Xiamen, China
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
Reviews in 25 cities Reviews in 25 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 5, 2012

I had a good night in the hotel. It is convenient to the Shinkansen exit of the train station (just a few minutes walking down the street). The staff was welcoming and helpful. I liked the funky, industrial styling throughout the building.

The room was small, but very efficiently planned out. Lovely bathroom (took a shower I didn't need just to try it out!). I had a view out towards the Carp baseball stadium (which was packed that night). It is close enough to the train tracks that you hear noise from the trains.

It was a good stay, except for the breakfast. The breakfast was pretty horrible. A few of the many gross items: Room-temperature, poor-quality pastries. Tang and instant coffee that came from the same dispenser. I did appreciate that you can go grab a drink at any time, but I had to buy more breakfast after leaving in the morning as there wasn't enough edible stuff to fill me up. Otherwise, I was happy with my hotel choice.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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malaga
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 15, 2012

The hotel is relatively new and the rooms are fine, clean and comfortable. It is a 5 mins walk from central station and trams to the city center and miyajima.
The breakfast buffet is really bad, just miso soup, rice and watered coffee without milk.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jakarta
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 11, 2012

located an easy 5mins walk from the main train station was perfect. rooms were a but small but compensated with a more generous space in the bathroom which had a state of the art shower stall instead of a tub. ammenities in the room were more than what other japanese hotels give ie. dvd player, iron and iron board, plasma purifier etc. laundry machines were foc to use both washer and dryer - only had to buy the detergent from front office for 50 yen. hotel had its own public bath. great place to soak after a hard days work whether sight seeing or business. all drinks in the office "lounge" were free flow and self service 24 hrs. breakfast buffett was simple but adequate. the only con in this hotel is the size of the room(aside from the bathroom) which was very small.(needless to say all rooms in japan are small) need to be very organised when staying here esp if a couple. no space to keep opening and closing your luggage. pack what you need into one bag before coming here and leave the rest of your stuff in another suitcase. other than that was a functional hotel with a great loaction

Room Tip: ask for a room with showers instead of bathtub
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Urbain Hiroshima Executive

Address: 16-13 Wakakusa-cho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Hiroshima Station
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#7 Best Value Hotel in Hiroshima
#7 Romantic Hotel in Hiroshima
Price Range (Based on Average Rates): $
Hotel Class:3 star — Urbain Hiroshima Executive 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Urbain Hotel Hiroshima

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