My husband and I stayed here for two nights as we traveled around Japan in July 2011. We had some difficulty finding the hotel, even though we had stayed here several years ago and could vaguely remember the location! The staff on reception while we were there appeared to speak very little English (and I speak very little Japanese) but with great patience we muddled through. The hotel rooms are probably a little run down and it must be said that it is located almost directly under the shinkansen lines coming into JR Hiroshima so I probably wouldn't recommend staying if you are a very light sleeper (although it didn't really disturb us). One thing I can say is that it truly is exceptional value for money - you'll be hard pressed to find a better priced place anywhere in the country - and this more than makes up for any minor shortcomings if you're traveling on a budget.
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