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“AN EXCELLENT CHOICE WITH OVER THE TOP SERVICE!” 5 of 5 stars
Review of Hotel Active Hiroshima

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Hotel Active Hiroshima
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15-3 Noboricho, Naka-ku, Hiroshima 730-0016, Hiroshima Prefecture (Hiroshima Station)   |  
Hotel amenities
Ranked #10 of 123 Hotels / Ryokan in Hiroshima
VANCOUVER
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“AN EXCELLENT CHOICE WITH OVER THE TOP SERVICE!”
5 of 5 stars Reviewed December 11, 2013

Rooms in Japanese business hotels tend to merge in the mind. Small. Clean. Efficient. The Hotel Active fitted the mold. It was the service that stood out. Problems with accessing WiFi immediately brought a young receptionist to my 9th floor door. An effort to get an outside line to reserve my next hotel brought, unasked, the same young guy who seized the phone and made the reservation for me. Now that's service!
A good breakfast buffet was included in my reasonable room rate and served in a bright airy room. The location, just around the corner from the tram and off the main drag was excellent and made it easy to access the sights for a few Yen.
Yes. The Hotel Active was an excellent choice despite having a strange name!!

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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193 reviews from our community

Traveler rating
    90
    77
    20
    3
    3
See reviews for
23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 8, 2013

This is a great hotel and extraordinary value. It seems newish and is well fitted out; it’s well located – very central. My room was very comfortable, very clean and I had an openable window which allowed me to sleep without air-conditioning. Great laundry facilities and a good generous breakfast too given the room rate – mostly Japanese cuisine, but plenty for the western taste buds too. The staff on duty during my stay spoke little English, but were helpful and we managed to communicate despite my poor Japanese. I’d certainly stay here again and highly recommend it. The value is truly extraordinary!

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 21, 2013

Very close to the tram station which is a few stops away from JR station.

Lots of restaurants and undercover mall within a few blocks away

Room was small but expected for Japanese standards and especially the good price (you could just about open 1 large suitcase)

Breakfast was surprisingly good and plentiful given the price / night with hot and cold selections (though mainly japanese cuisine)

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwickshire
Level Contributor
127 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed October 13, 2013

The hotel is modern with small but clean rooms. The service was great as we used the luggage forwarding here and it worked perfectly.
The breakfast was a japanese buffet which was good but the tables were rather cramped.
The best thing about the hotel is its excellent location right next to a tram stop for going to the peace park, the railway station and the port for Miajima.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Utrecht, The Netherlands
Level Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 11, 2013

This hotel is located just between the central train station and the Peace Memorial Park. Therefore it is perfect if you are traveling by train.

Off course the staff speaks zero English, but that is one of the charms of Japan. Excellent service. They even gave us an umbrella on a rainy.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 5, 2013 via mobile

We had a double room and a twin room on the 6th floor. The double was so small thee was no room to swing a cat, whereas the twin was slightly larger (and cost more!). No tea or coffee making facilities in the room but there is a shared espresso machine on the floor near the lifts. Location is five trams stops from the station, and very close to tram stop. Location is right in the entertainment district but noise was not a problem. Excellent buffet breakfast is included, and good vending machines are located in the breakfast room. Wifi only available in lobby and breakfast room, not in rooms. This seems to be more a business hotel for Japanese businessmen. only drawback was they could not accommodate a request to have adjoining rooms.all in all very good value for money.

Stayed April 2013, traveled with family
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Valencia, Spain
Level Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 12, 2013

Location is perfect, close to the centre and close to Hiroshima central station, in the main avenue of the city. The hotel is very nice, with modern interiors. It has a small onsen. Breakfast is included and they have a lot of different stuff. Prize is surprisingly low for its quality.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Active Hiroshima

Address: 15-3 Noboricho, Naka-ku, Hiroshima 730-0016, Hiroshima Prefecture
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Hiroshima Station , Kanayamacho Station
Amenities:
Restaurant
Hotel Style:
Ranked #10 of 123 Hotels / Ryokan in Hiroshima
Price Range (Based on Average Rates): $
Number of rooms: 100

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