I read reviews on TripAdvisor and wonder why this mid-range hotel could make it to top of the list in Hiroshima, so i decided to try it myself.
In terms of room quality, I think there is no big difference between rooms offered by other Japan hotel chains with similar price range, such as APA, and DormyInn.
So what make this hotel out-perform other hotels in the same grade? I guess it's the general designs, atmosphere and the complimentary breakfast. The design of the lobby is definitely a more stylish/boutique type of lobby with good music. Also they placed a complimentary coffee machine on every floor, free coffee/chocolate 24hours! The breakfast is better than other chain like ToyokoInn, plus it's complimentary.
The onsen, I would say it's better-than-nothing type of onsen. It's really really small, and it like a warm water pool rather than a proper onsen. So if you're too busy to try the onsen, you've missed nothing.
Location-wise, it's good. It's right next to a streetcar station. You will use the streetcar a lot anyway - you will regret if you don't. And it's walkable distance from popular shopping/dining area.
But there is one thing that stop me from visiting this hotel again, it's the internet connection. I'm a freelance worker so I rely on the internet connection to make a living. They provide LAN cable only (no Wifi), which is fine to me because I carry my own portable router. What's killing me is that you cannot use SSH over its internet connection, that means I can't commit my code to github without doing tunnelling. I've never experience this in other hotels in a dozen of hotels i stay in past few weeks...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.