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“Fabulous Hotel” 5 of 5 stars
Review of Hotel Active Hiroshima

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Hotel Active Hiroshima
3.0 of 5 Hotel   |   15-3 Noboricho, Naka-ku, Hiroshima, Hiroshima Prefecture 730-0016, Japan (Hiroshima Station)   |  
Hotel amenities
Ranked #7 of 107 hotels in Hiroshima
New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Fabulous Hotel”
5 of 5 stars Reviewed August 2, 2012

I thought this hotel was fabulous.

The rooms are small - the bed took up most of the floor space, there was also a desk with mirror and chair squeezed in there, but I didn't spend much time at the hotel so didn't have a problem with that.

The breakfast was fabulous and included in the price, buffet style with a mix of both japanese and western foods (cereals).

There is a bus stop directly out front of the hotel which takes you everywhere you would want to go as a tourist in Hiroshima.

The website is in Japanese but you can send them an email (in English) to make a reservation.

I would definitely stay in this hotel again.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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160 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Da Nang, Vietnam
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 24, 2012

We've just stayed at the Hotel Active for 2 nights and I'd say it was the best of the hotels we stayed in during our trip. I'm a bit puzzled by the comments about the rooms being small, as they were bigger than the other 2 hotels we were at. It's in a great location, easy to get anywhere, breakfast is the best I've seen in a long time, so much choice. The hotel decor is really chic. There's free internet in the lobby with printing facilities (pay per page) and free coffee/tea/cocoa on each level. They also have washing machines and dryers (powder is free). Staff were very helpful - some more than others. I'd stay there again and I'd recommend it to friends.

Room Tip: We booked through the tourist information at the JR station on the day we arrived!
See more room tips
  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 8, 2012

Was my third time in Hiroshima, second time staying at the hotel. The location was decent, wasn't that great but not that bad either. Rooms are decently clean like any of the business hotel chains in Japan like Toyoko Inn. However, the service is really really bad.

On the day I was supposed to check out, I woke up with very very bad stomach flu and was vomiting non-stop for over an hour or two. As such, when it was time to check out, the front desk called my room. I explained that I was sick and vomiting and needed some time, the guy just replied "one hour extra 1050 yen". I told him I just needed about 30 mins or so to try and stop vomiting, clean up the toilet, and carry my bags down, and I did not require a time extension. He replied "okay."

When I went down, he requested the 1050yen anyway, and looked like he won't allow me to check out unless I paid up.

I paid up anyway. Left my bags at the hotel and dashed to a nearby clinic to see the doctor immediately.

I will never, never, never, never, stay at this pathetic hotel again.

This is definitely the worst hotel in terms of service I have ever stayed in in my life so far. Even really cheap Hotel Chuo Group hotels near the Shinsekai area have way better service.

Pathetic.

  • Stayed January 2012, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 28, 2011

We spent 4 nights at the Hotel Active! in October this year. Organising a booking was a little difficult as the website contains very little English and responses to emails were sometimes a bit slow. Anyway with the help of the Hiroshima Tourist Information Centre we got there eventually. The hotel is located about 3 tramstops from the Hiroshima Station. It's just off the main street and easily seen. The staff at reception were very pleasant and there was usually at least one staff member with a good command of English. The room with ensuite bathroom is not large but sufficient and coupled with a very good breakfast represented excellent value. It's a 10 minute walk to the main shopping precinct and about 25 minutes to the A-bomb dome and Peace Park or you can tram it. There is a river about 5 minutes away with some cafe/wine bars which is a nice way of watching a bit of the world go by. If you have time ,a visit to Miyajima Island is a must as is a meal of Okonomi Yaki.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2011 via mobile

Really worth the money :-)!, with free breakfast and coffee's and tea's near the vending machine. A typical business hotel like but can't really complain since it's already very cheap. Fantastic location too! Few mins walk from trams and shops :-)

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ras Al Khaimah, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 17, 2011

The hotel is about 3 tram stops from Hiroshima station. It is not hard to get to, you can see the hotel from the tram stop, just across the road. We stayed in the double room. The room was spacious for Japanese standards. There is no safe deposit box in the room. They dont provide drinking bottle water, so we had to buy from the vending machine downstairs. Free flow of Nescafe coffee and tea from the vending machine. They had it on each floor. The use of the laundry facilities was free, even the detergent. The breakfast was fantastic and there was a huge spread. The people were friendly and they spoke good English. One of the only hotels that we stayed in Japan that spoke good English. The room was very, very clean and we regretted not staying there another nite. The hotel is located near the A Bomb site and nearby are cheap and reasonable restaurants to eat. Will definately stay here again.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Canada
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 28, 2011 via mobile

This hotel is very cheap and includes access to a nice bath, free Internet and a good breakfast. If you are on a tight budget, perhaps this is a good choice for you. However, I had the most awful sleep here. The rooms are tiny. They were the smallest I have ever seen. You could barely move around and there was no place to stand in the bathroom. The bed was pushed right against the wall. the room was very humid even with the air conditioner working. Finally, there were horrid porn brochures in the room advertising the pay per view. I found this totally inappropriate. Don't stay at this hotel if you are looking for comfortable night.

  • Stayed July 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Active Hiroshima

Address: 15-3 Noboricho, Naka-ku, Hiroshima, Hiroshima Prefecture 730-0016, Japan
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Hiroshima Station , Kanayamacho Station
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #7 of 107 hotels in Hiroshima
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Active Hiroshima 3*
Reservation Options:
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