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“excellent location (for the value price), clean room walls, spacious” 5 of 5 stars
Review of Sapporo Aspen Hotel

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Sapporo Aspen Hotel
3.0 of 5 Hotel   |   4-5 Kita 8 Jo Nishi, Kita-ku, Sapporo 060-0808, Hokkaido (Sapporo Station)   |  
Hotel amenities
Ranked #17 of 161 Hotels / Ryokan in Sapporo
Certificate of Excellence 2014
singapore
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“excellent location (for the value price), clean room walls, spacious”
5 of 5 stars Reviewed March 5, 2012

stayed for 5 days in late feb 2012 and love this hotel. Considering the value price (avg at 10500yen / night), the location is excellent. walk through the underpass from Sapporo JR station for at most 7 mins, which can shield from the cold outside and upon exit from the uderpass, only need to cross the traffic and a short walk back to the hotel in less than 5 mins.

stayed in the semi double room equip with a massage chair, and the room is surprising spacious. I appreciate the clean walls too. the room is as per the offical website's picture.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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369 reviews from our community

Traveler rating
    153
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    31
    4
    4
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138
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Shanghai, China
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed February 8, 2012

Went skiing this winter and stopped by Sapporo for one night.

Pro
1) Location : across from the JR sapporo station
2) Clean room

Con
1) service - a) we were given a smoking room and I had requested nonsmoking. Only after I escalated the issue did they find me a room that was nonsmoking
2) check in - I arrived at 12pm. Their policy was 1pm checkin and they were NOT flexible with that (even though they had rooms read). Other hotels in the world are flexible with this as long as its within reason.

Conclusion: I would NOT stay at this hotel and NOT recommend this hotel to anyone. I'm sure that there are other choices that are better customer service than this "hotel"

  • Stayed February 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo,
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed February 3, 2012

In any occasions - Business, with family, in Summer or Winter.

Just 1 block from JR Sapporo Station North Exit.
Price are very reasonable for its location, facility and amenity.

North are newly developed business area and
Many shop are restaurants located the other side of the station,
but still in walking distance.

24h convenience stores are very close.

Very clean and large room has got Further comfort with Recent renovation
Comfortable bed.

Staff are amazingly friendly and helpful.
Not many English is spoken, here, but you won't be in any trouble with it.

Room Tip: Some rooms has lost from view from its small window due to the newly built building in the next door...
See more room tips
  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
88 reviews 88 reviews
52 hotel reviews
Reviews in 42 cities Reviews in 42 cities
268 helpful votes 268 helpful votes
5 of 5 stars Reviewed January 28, 2012

Hi all,

Arrived to Sapporo today at 5pm....there was a lot snow resulting a complete halt in the airplanes take off and landing.
Upon landing, we couldnt get off our plane until 1.5 hours later.....had to wait until the other plane to defrost before it can take off. JR train to Sapporo....supposed to be 36 minute airport rapid. But due to the weather, the trains are all delayed. We got on the 7:19 pm train. Arrived in Sapporo JR station at 8:30! At many occasions, the train had to completely stop.

So walked over to our hotel Sapporo Aspen Hotel. Highly recommend this hotel. Excellent location, two minutes to walk from JR station. Excellent staff and service. The roads leading to the hotel are big roads so we were able to drag our luggage through the streets with little problem. It got really cold by 9:00.pm. Luckily there is a very good Izakaya restauranr across the street where we had dinner. And after dinner there is a Seicomart (convenience store) on the hotel's corner. We bought water, milk for the kids, some snacks for our trip to Niseko tomorrow.

Sapporo Aspen hotel: Very clean. Very well designed rooms. Excellent service. Staff speaks English. This hotel always replied to.my email inquiries within 24 hours too.
Glad we stayed one night here. Upgraded me to a big quad room instead of having two rooms. next time we come to Sapporo, will definitely choose this hotel again.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
139 reviews 139 reviews
62 hotel reviews
Reviews in 43 cities Reviews in 43 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed January 2, 2012

We stayed here for a night before transitting to niseko. it met all our needs of being close to the JR and it was clean and comfortable and not too expensive (in contrast JR Sapporo Tower was 4x the cost). Most of the Niseko coaches also provided a pick up from the Aspen.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 30, 2011

very near to the JR sapporo station and affordable too! which surprises me coz their ambiance doesnt match on the cost per night. a classy hotel in a way. they also have vending machines in each flr and a laundry station on the 2nd flr. Service was great. beds are comfy but pillows are somewhat uncomfortable. but all in all twas a great stay!

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 23, 2011

This was our first visit to Sapporo and we were unsure where to stay. We found this hotel on TripAdvisor and decided to give it a try. It was not a wrong choice. The hotel is great. Great location, great rooms, nice and friendly staff. We had a family room with 4 beds. The room was simple but clean. The beds were comfortable and we all had a great night sleep every night we were there, and we were there for 5 nights. The hotel is located near the JR station and access is easy, even with the snow and slush. Food was not a problem as located within the JR station are a number of restaurants serving Japanese, German and Italian food. Shopping was great as well as located in the same JR station are some great shopping places. There is also a great bookshop, Kinokuniya, nearby. There is also a big electronic mall nearby as are three 24 hour convenience shops. It cannot be a better place to stay.

Even some of the places to visit are within walking distance. Odori park, the TV tower, the underground shopping are about 10 to 15 minutes walking distance. We walked to most of these places, two adults with an eight and eleven year old during winter. We enjoyed ourselves so much we are already planning to go back.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sapporo Aspen Hotel

Address: 4-5 Kita 8 Jo Nishi, Kita-ku, Sapporo 060-0808, Hokkaido
Location: Japan > Hokkaido > Sapporo > Sapporo Station , Kita Juni Jo Station
Amenities:
Wheelchair access
Hotel Style:
Ranked #17 of 161 Hotels / Ryokan in Sapporo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sapporo Aspen Hotel 3*
Number of rooms: 302
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