This was a very nice, beautiful hotel, although I was unhappy that it was so far away from downtown. I was there in the winter and there was lots of snow and ice on the ground, which made getting to the JR station a bit harrowing. Some of the service was a little slow (especially in the restaurant), but the concierge service could not have been better and they really treated me as if they personally liked me and wanted to help. My room was on a high floor, so except for the fact that it was snowing most of the time, it had good views, and was spacious and lovely. The downstairs Japanese bath and spa was really a plus and I enjoyed using that on many occasions. In fact, I would say it's the best selling point for the entire hotel. The restaurant was pretty good except for the slow to nonexistent service. It was on the top floor, though, so it was fun to look at the view, mostly of trains going and coming from the Shin-Sapporo station.
