Stayed here 2 nights as part of a South China tour. Arrived in evening. Room was large, excellent facilities and moderate wifi access. Decided to have dinner in main restaurant - big mistake! Buffet was cold, limited and staff spoke virtually no English, so lots of pointing and acting out. Meal was very disappointing and buffet closed at 8.30pm, when we were only ones in restaurant. Next morning, we saw lake side walks from hotel - excellent place to chill out and walk along lake. However, hotel remote from all restaurants and shops so you need taxi. Felt like staff were still learning about customer service and hang over from state run building, used mainly for business meetings and large government banquets.
Would not recommend this, unless you want to be remote, quiet and have access to taxi.
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- Also Known As:
- Xihu State Guesthouse Hotel Hangzhou
- Xihu State Hotel