We stayed here between Christmas and New Year a traditionally quiet period. We were quoted a price of US$385 including breakfast which we accepted expecting a fantastic room overlooking west lake. When we arrived we were told we had to pay an extra US$7 per day for an internet connection in our room - unbelievable!! We were then shown to a very dated room that had a musty smell. We were astounded considering the price. When we complained we were upgraded to the Executive Floor which was better but still grossly overpriced and very poor value for money considering the time of year.
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- Also Known As:
- Hyatt Regency Hangzhou Hotel Hangzhou
- Hyatt Hangzhou
- Hangzhou Hyatt Regency