This is one of the few gems I've been staying in China that does not claim to be a 5* super hotel (while barely being 3*+), but rather sells itself as a 4* hotel. And indeed it is, but a very nice 4*, only lacking a few services to be a true 5*.
Good things: Very good service, checkin/checkout, great shower/toilet, DRINKING WATER TAB (awesome!), soft and comfy bed, quiet despite being at a main road during night, good aircon, good TV. The room (standard room) wasn't very big, but absolutely large enough.
I didn't like the hallway to the rooms very much, but that's about it. Elevator system is efficient, never long waiting times. Really couldn't find much to complain at all in the hotel.
It's situated somewhere between the train station and the lake, definitely better to reach from the train than the airport (but a taxi for about 20$ will do the job, too), there is a night market just around the corner every evening, and the bar area is still within walking distance, too.
Really couldn't find anything to complain in this hotel. Oh, and to top it off, I got it for an absolute bargain - about 50$ only.
Sounds too much like an advertisement? Rest assure, it's not, it was just one of the very few Chinese hotels doing pretty much everything right. Next time in Hangzhou, it will be 100% either this hotel, or the same brand Edgelake, which is nearer to the bar scene and the lake (might be better if coming from the airport, but less good if from the train)
The only (small and temporary) thing not perfectly is that during the current construction of the Hangzhou Metro, there is some construction going on around the hotel - not too near and not very bothersome, and once finished, will have good public transportation as well.