We stayed here for 3 nights to watch the recent solar eclipse and thoroughly enjoyed our stay.
When we first arrived there were a few problems with our room but the reception desk staff were excellent and moved us to a nicer room without any fuss.
Some of the reviews below mention that the staff here don’t speak much English but we were able to communicate effectively with the staff at the front desk and the bar. They helped us with transport, finding our way around and advice on where to watch the eclipse as well as matters to do with the hotel. There were always plenty of staff members on hand to deal with enquiries, even when the hotel was packed the night before the eclipse.
The rooms were clean and comfortable. The main bedroom section had obviously been refurbished not long ago and was tastefully decorated. The bed was firm but not back-breakingly uncomfortable like usual Chinese mattresses and both me and my wife got a good night’s sleep. Only downside about the room was that the bathroom was a bit tired looking – the basin was stained and there were cracks and chips in a few places. But it was spotlessly clean which is the most important thing in my opinion.
There was free wi-fi in the rooms but as we didn’t bring our laptop we couldn’t test that. However there were two Internet ready computers on the second floor which were free to use.
The hotel is an easy 5 minute walk to the West Lake and there are plenty of shops and restaurants within walking distance.
The only downsides to this hotel (other than the tired looking bathroom) were the view and the breakfast. The hotel charges extra for a lake view room but because it is three or four blocks away the view is mainly obstructed by other buildings. We were on the 16th floor out of 17 so height was no issue but I can’t honestly say the view was worth the extra paid for it.
The breakfast was probably the worst breakfast I have ever eaten in any hotel!! It was a mixture of poor imitation Western breakfast foods and Chinese cuisine. I have had some terrible hotel breakfasts in Western countries so I can forgive a Chinese hotel in China not getting things right but all the Chinese food was limp and tasteless as well.
Overall this is a great value option for Hangzhou West Lake area. We had a great time here and will stay again when we return to Hangzhou. Highly recommended - just go elsewhere for breakfast!!
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- Also Known As:
- Zhong Shan Hangzhou