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“Nice experience” 4 of 5 stars
Review of Zhejiang Narada Grand Hotel

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Zhejiang Narada Grand Hotel
4.5 of 5 Hotel   |   No.122 Shuguang Road, Hangzhou 310007, China   |  
Hotel amenities
Ranked #36 of 1,900 hotels in Hangzhou
Copenhagen, Staden Kobenhavn, Denmark
Top Contributor
56 reviews 56 reviews
23 hotel reviews
Reviews in 39 cities Reviews in 39 cities
21 helpful votes 21 helpful votes
“Nice experience”
4 of 5 stars Reviewed November 22, 2012

I have had the pleasure of staying here for a couple of nights.
The staff is very friendly and service oriented, but the english skills are not too good, but with some patience it works out fine.
Great breakfast buffet, which should accommodate most needs.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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113 people have reviewed this hotel

Traveler rating
    35
    59
    16
    3
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3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Manchester
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 13, 2012

Decent quality of room, and reasonably quiet (though depends on your neighbours - TVs can be heard through walls if turned up) so long as you choose the North side. Staff were always very helpful - allowed a couple of hours' extension for early check-in and late check-out without difficulty. Walmart and Westernised restaurants/shops five minutes' walk away; West Lake accessible by a lovely 30-minute walk up and over the hills opposite the hotel.

Room Tip: I'd recommend choosing a room (odd-numbered) on the North side of the hotel: facing away from th...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed November 2, 2012

I was in a remodelled room and it was nice and spacious. The "pillow menu" offered many choices of pillow like buckwheat, bamboo, all kinds of foam pillow etc, pretty neat. But the best thing was the breakfast buffet, the selections were huge, both Western and Chinese and since I'm a big breakfast eater, I had the greatest time. Service is alright by Chinese standard and the venue is bright and spacious AND clean. Part of the West Lake is just opposite the hotel so it offers a nice stroll after a huge breakfast. Oh yes, the lobby is bright and spacious too and most of the front desk staff speak decent English. Easy to get a cab to go anywhere.

Room Tip: If you get a room on the smoking floor, ask them to do a "spray" which miraculously gets r...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest USA
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 30, 2012

I have stayed at this hotel twice now and they are eliminating the "World Trade Center" part of their name for probably obvious reasons. The rooms that have not been remodeled are showing their age but they are still acceptable. I recommend asking for and paying for the remodeled rooms. The breakfast buffet is very good with many choices. It's not as far to West Lake as some reviewers have stated. If you can't walk about a mile and half to get to the lake you probably don't really need to go walk around the lake either. There is a hiking path across the street from the hotel that goes over the "mountain" and comes out by the Shangri-La hotel right by the lake...very pretty walk.

Room Tip: Ask for a remodeled or "new" room.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 24, 2012

Not sure why anyone would stay at this hotel if they weren't put up at this place because of a business conference. It's old and tired. Only stayed one night and that was enough. Not in a convenient location if you want to sightsee / go to the West Lake.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, UK
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 3, 2012

Stayed her two nights. Nothing exceptional, but we had a lot to do, so we did not spend much time in or around the hotel. Staff was very good, and our tour guide (Mark) set up through the hotel was simply superb. We had him for one day and he got us through West Lake and the Liang yang temple quickly and efficiently. Definitely ask for him. His English is excellent, and he is a native of the city. My only real complaint was the stone like quality of the mattress in our room. I like firm, but this was like sleeping on a board.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hangzhou, China
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 15, 2012 via mobile

I have stayed at this hotel sporadically over the last 10 years but this time in a refurbed superior room I can assure readers that the room was large, clean and very nicely designed with a very comfortable bed and sofa and a lovely shower.

Service seemed good and friendly, room had nice touches like fresh fruit and large fluffy towels.

A pleasant change from my hotel in Shanghai which was just as expensive but far lower quality.

Certainly it's a bit of a trek from the lake but I feel that's fairly reflected in the price. For unadventurous westerners there are McDonalds, Starbucks and two popular expat bars, Maya and Vineyard in walking distance.

Stayed September 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zhejiang Narada Grand Hotel

Address: No.122 Shuguang Road, Hangzhou 310007, China
Location: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 1,900 hotels in Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Zhejiang Narada Grand Hotel 4.5*
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