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“Just Satisfactory!” 3 of 5 stars
Review of Landison Plaza Hotel

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Landison Plaza Hotel
4.0 of 5 Hotel   |   No 333 Tiyuchang Road, Xiacheng District, Hangzhou 310006, China   |  
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Hotel website
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #54 of 1,968 Hotels in Hangzhou
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Just Satisfactory!”
3 of 5 stars Reviewed April 28, 2014

The hotel is just satisfactory! Plus point is the location which has access to one of the centerpoints of the city! If you are staying here, don't ever order from the dining menu of the hotel! It is way too expensive! If you are a foreigner, you don't have enough English tv channels!

  • Stayed April 2014, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LandisonP, Marketing Service Executive at Landison Plaza Hotel, responded to this review, May 28, 2014
Dear dins890,

Thank you for staying with us at Landison Plaza Hotel Hangzhou and your comments.

The hotel is conveniently located in the city center, surrounding with shopping malls yet only minutes away from the West Lake. Three restaurants in hotel provide different style foods and they often advertise their seasonal promotions and set menu promotions. Clients may enjoy discounts with several bank cards. We have noted your feedback regarding our TV set which we have shared with the appropriate departments to ensure corrective measures are put in place where applicable.

We hope we may have the chance to restore your faith and confidence with our Landison brand. We look forward to the pleasure of welcoming you back to the hotel next time.

Yours Sincerely,
Abby Zhu
Marketing Service Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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179 reviews from our community

Traveler rating
    54
    90
    28
    6
    1
See reviews for
5
8
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Eastham, Massachusetts
Top Contributor
113 reviews 113 reviews
25 hotel reviews
Reviews in 59 cities Reviews in 59 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed December 5, 2013

We had a very comfortable room. There is construction next to the hotel but we had a room on the opposite side of the building and weren't aware of any noise from it in our room.The staff was friendly and able deal with any questions we had in good English. While the hotel is not at West Lake, it is a relatively short ride from it. We enjoyed being able to walk around themodern business and shopping district when we got back from our tour. In the evening we were comfortable walking on the side streets and going through the market near the hotel.

Room Tip: Ask for a room on the side away from the construction
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LandisonP, Assistant Reservation Manager at Landison Plaza Hotel, responded to this review, January 23, 2014
Dear Guest,

Thank you for staying at Landison Plaza Hotel Hangzhou.

We are thrilled to learn about your appreciation of our hospitality, rooms and location.

We look forward to the pleasure of welcoming you back to the hotel very soon.

Yours Sincerely
Abby Zhu
Assistant Reservation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Top Contributor
70 reviews 70 reviews
24 hotel reviews
Reviews in 36 cities Reviews in 36 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 22, 2013

The Landison is a lovely hotel in Hangzhou. Nicely furnished Lobby welcomes you. The front desk reception makes you feel comfortable immediately. Room extremely nice with all the amenities like slippers & robes. Nice bathroom with all the little toiletries required. A plus was music being piped into the bath while soaking in the large tub was super relaxing. T.V. was easily figured out unlike other hotels with very little english on remote.
Breakfast served in lovely dining room was buffet style. All choices whether East or West was wonderful. Several hot bars were manned constantly. Give it a gold star rating.
Another restaurant was on premises but did not try but looked very appealing also. Would stay here again if a return visit was warranted.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LandisonP, Ass. Reservation Manager at Landison Plaza Hotel, responded to this review, December 10, 2013
Dear Guest,

Many thanks for your kind comments.

We are grateful about your appreciation of our hotel facilities, products and personal touches.

Meanwhile, we look forward to welcoming you back for yet another memorable experience.

Yours Sincerely,
Abby Zhu
Assistant Reservation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Top Contributor
138 reviews 138 reviews
64 hotel reviews
Reviews in 61 cities Reviews in 61 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed November 20, 2013

In a location with the finest lakes and surroundings the Hotel LANDISON is a good Chinese location . The area is under construction so the windows are covered with large advertising.
The rooms are a little bit small.however has all what needed for a short visit. It is amazing to see the progress and the construction in the new china. The restaurants are special. Nice locations .the breakfast is excellent!
Great variety and good service.

Room Tip: Look for a room not facing the big construction sides. Go as high as possible because of the street...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LandisonP, Ass. Reservation Manager at Landison Plaza Hotel, responded to this review, December 10, 2013
Dear Guest,

Thank you very much for this nice review about your recent stay at Landison Hotel Hangzhou.

We have noted the additional feedback on our food & beverage offerings which are much appreciated. We are glad that you had an enjoyable stay with us and greatly appreciate your kind patronage.

In the meantime, we look forward to welcoming you back to our hotel again.

Yours Sincerely,
Abby Zhu
Assistant Reservation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Top Contributor
379 reviews 379 reviews
105 hotel reviews
Reviews in 74 cities Reviews in 74 cities
172 helpful votes 172 helpful votes
3 of 5 stars Reviewed November 8, 2013 via mobile

This review is only based on a short stay and mainly on the room and lobby. The place is not so Chinese as I was scared of (foreigners you know what I mean!). Room is comfortable, good bath amenities, not bad location and good price. If you want to be in The sightseeing pint maybe you should considers another place next to the lake, but the prices are higher.

Stayed October 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LandisonP, Ass. Reservation Manager at Landison Plaza Hotel, responded to this review, November 25, 2013
Dear Guest,

Thank you for sharing such detailed feedback following your recent stay at Landison Plaza Hotel Hangzhou. The hotel is conveniently located in the heart of the city’s dynamic commercial and entertainment area yet only minutes away from the timeless beauty of West Lake. 5 category rooms cater to different needs of clients. All rooms are involved to advanced booking and stay 2+ nights promotion, clients may enjoy at best 20% off. It’s really attractive.

We aim to provide products of good value for money for customers. We greatly appreciate your kind patronage and look forward to the pleasure of welcoming you back to the hotel in near future.

Yours Sincerely,
Abby Zhu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aylesbury, United Kingdom
Top Contributor
164 reviews 164 reviews
49 hotel reviews
Reviews in 77 cities Reviews in 77 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed September 23, 2013 via mobile

I stayed here many times when it was the Raddisson but about 5 years ago it became Landison and became more Chinese than Western
Nice bars, an Italian restaurant and a great pool
Would I go back? Not sure, can't put my finger on it so I tend to stick with western hotel brands

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LandisonP, Ass. Reservation Manager at Landison Plaza Hotel, responded to this review, November 25, 2013
Dear Guest,

Many thanks for your kind comments. Landison is a new logo, yet Landison Plaza Hotel is a hotel with sophisticated operation. The management are concentrated to provide attractive products for clients. We are glad to learn that our nice bars, Valentino and indoor swimming pool impress you. Italian-inspired dining on level 26 complimented by great city views.

We are looking forward to welcoming you back to our hotel again.

Yours Sincerely,
Abby Zhu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 8, 2013

The location of the hotel is quite central. However it's an old property which would require some renovation and upgrades. The rooms are old and smell very stuffy. The bathrooms are tight and not too clean. If you stay for business one night it might be OK but there are much better choices for the same price in Hangzhou. Since the hotel was booked by my client I had no choice but I don't think I will return.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LandisonP, Ass. Reservation Manager at Landison Plaza Hotel, responded to this review, November 26, 2013
Dear Guest,

Thank you for staying with us at Landison Plaza Hotel Hangzhou.

The Hotel is located in CBD of the city, with shopping malls and restaurants all around. We’re regret to learn that you didn’t have perfect experience at Landison. Daily maintenance is applied to hotel facilities. Hotel offers 5 category rooms with different style. We would appreciate if you could contact us directly so as to better live up to your expectations and have the chance to organize your next visit with us.

Thank you and take care.

Yours Sincerely,
Abby Zhu
Assistant Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Landison Plaza Hotel

Address: No 333 Tiyuchang Road, Xiacheng District, Hangzhou 310006, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#46 Luxury Hotel in Hangzhou
#72 Best Value Hotel in Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Landison Plaza Hotel 4*
Number of rooms: 285
Official Description (provided by the hotel):
Located in the heart of Hangzhou's business and shopping district yet only minutes away from the timeless beauty of the magical West Lake. ... more   less 
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Also Known As:
Radisson Hangzhou
Hotel Landison Plaza
Hangzhou Radisson

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